48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36612 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1785 Showing 35,681-35,700 of 36,612 reviews
  • Rated 1 out of 5 stars

    Pc is the way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 1 year , won't power on, just Microsoft not giving us quality...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Great console, great purchase experience.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, works super fast for all my games and streaming services. Having a disc drive is nice when you need one. And the order online and pickup in store was great. Easy process!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox came with a faulty controller. Not worth returning because it will take months to get another Xbox .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Well that was fast.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month. So now I have to go through Best Buy or Microsoft. I’m not sure actually.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pixelated graphics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glitchy. (It is hard wired in, not wifi) Very disappointed with my purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t play games because it kicks me out and sends me back to the home screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HDMI port issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is 2 weeks old and had to send back to Microsoft for the hdmi port issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheating after a week

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had to send it in to Microsoft for an overheating error.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    xbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this game is junk. instructions do not work. no support at all. do not buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long load times with poor quality graphics. Save your money and buy a better gaming system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    lmfao

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you’re getting 25 points for this review!1See Disclaimer 1 Not you? Sign in here.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke first day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an hour of playing the right analog stick stoped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Finally!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! Can't wait to set this elusive system up, and blow up stuff with my buddies!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1440p not 4k unless you buy 120ghz tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks 120 ghz tv required for 4k so i just gey 1440p what a joke

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox Series X not good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 better in almost every way. Has no good games and the controller sucks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could give 0 stars i would. This xbox stopped working after 2 weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poopy ps5 better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brick box ps5 way better horrible looks disgusting it’s a brick

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets hot otherwise amazing I like it over the ps5.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox seies x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damm thing hardly works. Dont recommend buying at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the xbox is a whole VIBE literally the best gaming console I've ever laid eyes on (and I've had 'em all . the graphics? UNREAL. like, I know I'm playing games but sometimes I forget bc it's THAT good the controller is a work of art, too - those adaptive triggers? chef's kiss. exclusives like God of War and Spider-Man? giving me LIFE. sure, it's pricey, but trust, it's worth every penny. if you're thinking about it, JUST GET IT. you won't regret it

    I would recommend this to a friend