Customer Ratings & Reviews
- Model:
- RRT-00001
- SKU:
- 6428324
Rating by feature
- Performance
Rating 4.9 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.
This summary was generated by AI based on customer reviews.
Great system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and quick loading, was worth the purchase, also bought rechargeable battery packs for the controllers
I would recommend this to a friendCommon Problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine. But the HDMI port broke after owning it for 3 weeks
No, I would not recommend this to a friendRuns extremely hot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs extremely hot, I don't trust anything that runs super hot.
No, I would not recommend this to a friendGood Xbox, bad pickup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox is good, picking up and trading in was terrible
I would recommend this to a friendAla
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It turns off for no reason, I’ve tied resetting but no improvement
No, I would not recommend this to a friendReplace X box one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old Xbox one died. Best buy had one and made it easy to purchase. Current is better than older version
I would recommend this to a friendnope skip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont like the system lord of the fallen plays like dooky on it
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Nothing different from the old Xbox
No, I would not recommend this to a friendXbox x
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets too hot gráfic not so good too expensive too big
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Control does not work after 2 months Best Buy said I only have 15 day warranty return on items. Very disappointed
No, I would not recommend this to a friendWomp womp womp should’ve bought the ps5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox series x is great w graphics but I really don’t see much to offer on this console for games , I’d say don’t buy one until they have a wide selection , you may hear oh you can play all these games but what they really mean is that you can play all these Xbox and Xbox 360 games but only have a very limited selection of next gen names for games
No, I would not recommend this to a friendNice machine
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, but unless you are an extreme gamer you can probably stick with Xbox one
I would recommend this to a friendGreat product, doesn’t stay on
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like a charm, the fps is constant but my model kept turning off after 2-3 hours of playing just 2k21
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Avoid!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already had to send it back to Microsoft for service... I’d wait for another 6 months before make this purchase.
No, I would not recommend this to a friendGreat console but UI can be slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only frustration i have is the UI can sometimes take a while to load if your connection is slow
I would recommend this to a friendNot my console
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like it was very laggy and always down. In my experience ps5 was better.
No, I would not recommend this to a friendDont buy bundles!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this said it came with two games never got any games one game not available and i got a case and no disk for my second game . Seems like people are getting scamed when i looked at other reviews. Is this a bestbuy scam or a Microsoft scam ?
No, I would not recommend this to a friendNeed new one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consonant lock ups! Freezes and reboots itself! Can't wait until they keep them in stock so I can exchange it!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Curbside pickup is non existent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did curbside pickup. Checked in multiple times waited half an hour with my sleeping kids in the car and no one ever came out. When I called customer service after they came outside and looked and started closing the gates they told me wake up your kids and go inside. What’s the point of curbside pickup for single parents if they still have to drag their sleeping kids out of the car
No, I would not recommend this to a friendXbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System freezes when it wants and turns off when it wants very disappointed
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We’re sorry that there’s an issue with your Xbox Series X. If it seems like your unit is overheating, we recommend making sure that it's placed in a well-ventilated space with 4-6 inches of clearance around it and that its vents are unobstructed. If that doesn't help, our team at Xbox Support may be able to assist. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care