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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36804 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1787 Showing 35,721-35,740 of 36,804 reviews
  • Rated 1 out of 5 stars

    Buyer Beware.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Xbox Series X and still not able to play it because it won't connect to the internet. My internet works perfectly fine for my PS5 and other devices. I wouldn't recommend this device to anyone. Save your money and get a PS5 when available. I'm disgusted. Total let down. I wasted my hard earned money for a fancy paper weight. Called customer service and no help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Console broke within the first 24 hours

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought console played 2 hours and then it wouldn’t turn back on the next day. Now i have to take it back and wait for the replacement to come in because they dont have anything but bundles in store. Microsoft needs to get it together , i mean that has to be a record for fastest console failure

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    missing parts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a xbox it works amazingly. only reason i gave it 2 stars is because it was missing the remote

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed with any game I tried to play. Poor performance

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trashbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trashbox lol the ui is the same as Xbox one and the controller feels old every thing feels old every though it’s new #teamplaystion #Fxbox

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox series x trash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash would trade this for a PS5 so many issues and bugs. The OS is trash Microsoft get rid of the windows feel and make it like a console

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective:(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept randomly shutting off which was kind of sad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    That’s a big box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big and bulky to be functional for the household. Performs great but I’m not buying new furniture to accommodate this wanna be computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dropping wifi Signal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything this is great except its somewhat regularly disconnecting from servers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was finally happy they had some in stock and glad i had the total tech membership

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it had more memory itd be 5 stars...everything else is amazing....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing negative to say, start up time is phenomenal compared to my old xbox S.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overheating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System over heated after two hours of playing the series x isn't worth playing if it shuts off from overheating

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not currently worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it at the moment. Lacks good games. Wait a bit a buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too much in game purchasing. not too impressed with game play of my purchases.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the least used gaming system in my house. I own a PS5, Nintendo Switch, PS Vita and a 3DS. The Xbox has the weakest selection of games for me. If you don't play Halo or Gears of War then buy a PS5, they have a better selection of first party titles.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No games to really play all are broken. Has the same graphics as the Xbox One X even on series X enhanced games. Save your money

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy didnt dissapoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed, and more... Enjoying my bundle daily, Happy customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer limit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted two, but 'we can't sell you two' why not? It's the policy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scratched up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for a new Xbox and they gave me a used one scratches all over the Xbox straight garbage. I’m starting to hate this store. They’re going downhill.

    No, I would not recommend this to a friend