Customer Ratings & Reviews
- Model:
- RRT-00001
- SKU:
- 6428324
Rating by feature
- Performance
Rating 4.9 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.
This summary was generated by AI based on customer reviews.
Too many flaws at launch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good graphics but the console is disappointing. The unit turns off by itself randomly. Usually caused by party/game invites.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a nice PC just don’t bother with a Console, its quality is so horrible compared to 4080 super. Not worth it just buy a better gpu with the money.
No, I would not recommend this to a friendBest buy failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How absolutely absurd that black friday is supposed to be the lowest cost of the season and best buy waited for 2 weeks past and dropped the price again. I should be credited the difference in the bait and switch.
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very glitchy console but hopefully updates will catch up and stabilize
No, I would not recommend this to a friendWeak
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox live connection to the internet to play online is weak that’s y I’m giving this a 2 star
No, I would not recommend this to a friendXBOX
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best Xbox. Bought this for the kids for Christmas
I would recommend this to a friendLoud fan!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fan is very loud when you are playing certain games.Very concerned about it !
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Elizabeth,
We're sorry that there's an issue with your Xbox Series X. If it seems like your console is overheating, we recommend making sure that it's placed in well-ventilated spot with 4-6 inches of clearance around it and that its vents are unobstructed. If that doesn't help, please contact Xbox Support for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
XBOX MANIA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome console quick load time excellent graphics best GEN so far
I would recommend this to a friendKid Approves
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 14 year old son says it’s the best ever .. But I know nothing!
I would recommend this to a friendXbox Purchase Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I pirchased this xbox , the only issue is pick up . You only get certain days for pick up . I believe that if you have the items for sale , you should be allow for same day pick up . I recently purchased a Ps5 i have to wait over a week to pick up . Other than that everything went well.
No, I would not recommend this to a friendHappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is happy o my challenge was with registering the Xbox live
I would recommend this to a friendGreat game play defective chat audio bug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chat audio does not work what's so ever . There is no technical support for this . Will probably be returning for ps5
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Ruben,
We're sorry there's an issue with your Xbox Series X. If this issue is occurring with a wireless headset, we recommend trying with a wired headset to see if the issue resolves. There have been some reports of some wireless headsets not working correctly, and our team is working on a solution. If that doesn't help, please contact Xbox Support for assistance here: https://support.xbox.com/en-US/contact-us
Hope that helps,
Chuck
Xbox Customer Care
Crashes everyday
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system is amazing and has a lot of potential if it didn’t keep crashing...
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ricky,
We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Can wait
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not what I expected and definitely could have waited to buy the Series X but game pass is a great investment
No, I would not recommend this to a friendGood reason to upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enough improvement to merit upgrading from our previous console.
I would recommend this to a friendNot a gaming PC, but the next best thing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get Gamepass, minimized actual purchases, save cash. Easy peasy.
I would recommend this to a friendDisappointed. Plz read
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ps5 is much better. Can’t even tell a difference between Xbox one vs the series X. It’s sad.
No, I would not recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs Tony Hawk well. Just wish they would have true series X games. Will revise to 5 stars when Halo 6 comes out.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh, I should’ve stuck with the PS5. Microsoft needs to step up their game. No pun intended.
No, I would not recommend this to a friendNew toy!! Xbox s/x
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! The detail is incredible. Makes gaming even better!!
I would recommend this to a friend