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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36807 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1792 Showing 35,821-35,840 of 36,807 reviews
  • Rated 1 out of 5 stars

    UNPROFESSIONAL CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY UNPROFESSIONAL CUSTOMER SERVICE UNPROFESSIONAL MANAGER VERY MEAN BECAUSE WE THE CUSTOMERS YOU GET PAY AND YOU HAVE JOB LEARN HOW TO BE RESPECTFUL AND NICE TO OTHER HUMAN BEING IT DOSENT COST YOU MONEY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my package never arrived so I never got to use it but atleast bestbuy was able to give me a refund

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ordered an xbox, never arrived, then i reordered and i have not yet recieved its been about 2 3 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait over a full year to give bestbuy $500 and it has no games, no haptic feedback, no adaptive triggers and the controller still hurts my thumb, and the system is really ugly on its side too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox X not eligible for protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to make this purchase considering i waited a year for it. Made the purchase and told as im purchasing it its not eligible for a protection plan. Thats the worst customer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd xbox to last 1 year before the ring of death. Never again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does anyones work?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd machine since Christmas. They just stop working. First xbox we’ve owned and I am shocked. Going to have to return this one too and then probably wait another month to get one again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way over priced only a little better than my one s but cost 3 time more. Same crappy controller that will break every six months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Edge is embedded into the console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not agree with the fact that Edge is embedded into the operating system. Even with parental controls, they cannot be set for the main account. I didn't know about this beforehand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up. The Citizens One requirement has been a nightmare for the past five months. If possible don't do the Citizens One package.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute pain to try and setup. Anything from not connecting to the TV to the power button just not working the same day you bought it. Extremely unsatisfied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk but you will buy it anyway

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick resume is so bad it ruins the whole x box. Crashes. Auto hdr bucks balls if your tv also has auto hdr. Honestly the x box is junk. Its worse than my x box 1

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst packaging ever, ruined Xmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered in a Xbox box and ruined Xmas for my son. Why would you not box it up????????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works great . One week into playing and the controller and it stop working properly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT GOOD, BYE XBOX.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashes during gameplay and crashes when using as DVD/BLU-RAY player. May be a bad unit but I returned it and won’t be repurchased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them 48 hours to deliver after telling me it would be ready Day of order.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work right out of the box so once again I can’t get one for my husband

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My unit was defective. The disc drive wouldn’t work at all. The only option I had was to send it to Microsoft so they could repair it. Returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SUX

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture, but lags alot and locks up mid-game at least once a day. Sheite product after waiting this long to get it and the ridiculous price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    X box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok it’s really bulky also had a crash on me a couple times

    I would recommend this to a friend