Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36807 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1793 Showing 35,841-35,860 of 36,807 reviews
  • Rated 1 out of 5 stars

    Customer service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered 2 months ago still have not received. Hope to play it soon.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Forget it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine poor games. Bought this then returned. Why? Lack of variety in the available games unless you like shooting and racing...boring

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    .

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for only 2 weeks and it isn’t working properly will be returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shipping took almost a month

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is terrible and i dont want your review bribe gift card

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 months the controller started malfunctioning. Unfortunately, Microsoft only has 90 days warranty coverage for controller.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great for prices. Need to be cheaper for what we buying for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 days after return period the console quit syncing to remote

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop sending emails asking me to review.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1111111111111111111111111111111111111111111111111111111111111

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash and took way too much time for Best Buy to resolve the issue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Same as the last console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sense 2013 Xbox has less then 5 exclusives. PlayStation proved themselves branching out to VR, many exclusives, better sales. I rather support them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Divorce.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Causes too many fights cause boyfriend is always on it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unlike

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great. I just bought a ps5 and I liked better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a ps5 save yourself a headache

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbxox is trash dont waste your money. Internet only console even with a disc. I wish i could return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nonononononononononononononononononononononononononon

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. 0verpiced. Overpriced. Overpriced. Overpriced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work out of the box. Would not play game. Kept downloading the same update for 2 days in a row and still didnt work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok just get a computer You’ll be better off unless it’s for a kid then go with a series s

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks. Super glitchy. Controllers don't connect. Games freeze and skip frames. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Already broken after a year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already broken after a year and it is now out of warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Xbox or part?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t connect to any tv I think an hdmi problem.. tv makes static sound with black screen

    No, I would not recommend this to a friend