Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36807 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1794 Showing 35,861-35,880 of 36,807 reviews
  • Rated 1 out of 5 stars

    Crap

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me a broke Xbox had to send it back to Microsoft after I waited 2 weeks to get it and had to wait 2 more to get it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stopped working

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working after 2 months completely disappointed. spent $539. hope I can get a new one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt last 2 years. Waste of money.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBox complete died, bought PS5 at the same time and used the PS5 more. Microsoft makes garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thanks Microsoft

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is great hope it last longer than a year this time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad deal wish i didnt do it but no ragrets ya know

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crashes with every game I play

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me an open box console and it won’t play any games without crashing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love my Xbox

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Performance and graphics are great and I have so many games to choose from with gamepass

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Became defective literally after months after purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Requires alot of internet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires alot of internet. Called and was told just buy the disk but nope 8 hours download 1 game

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox 1T

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send to be repair just stop working after having it for 3 weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox came with a faulty controller. Not worth returning because it will take months to get another Xbox .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Well that was fast.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month. So now I have to go through Best Buy or Microsoft. I’m not sure actually.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pc is the way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 1 year , won't power on, just Microsoft not giving us quality...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pixelated graphics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glitchy. (It is hard wired in, not wifi) Very disappointed with my purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t play games because it kicks me out and sends me back to the home screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HDMI port issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is 2 weeks old and had to send back to Microsoft for the hdmi port issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheating after a week

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had to send it in to Microsoft for an overheating error.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    xbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this game is junk. instructions do not work. no support at all. do not buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long load times with poor quality graphics. Save your money and buy a better gaming system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from one of the biggest gamers in the city, I highly recommend getting an Xbox Series X/S. Especially if you have Xbox Game Pass, with which this Xbox comes with a free month. Xbox game pass is definitely worth the value. There’s also the much cheaper, all-digital edition for those of you who aren’t as into collecting discs. Which is also where Game Pass comes in.

    I would recommend this to a friend