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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36807 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1796 Showing 35,901-35,920 of 36,807 reviews
  • Rated 5 out of 5 stars

    best xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this over the ps5 because game pass is unbeatable and this console is powerful! The exclusives that come with this thing are amazing! So many games and hours played on this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YUHHH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Xbox! Got it for my dad for Christmas and we both have been using it everyday to play amazing games! Graphics and load times are a breeze and looks so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest all around console I’ve ever owned!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Phil Spencer gutted the Xbox One 2 years into the consoles life, I didn’t have a whole lot of high hopes for the platform going forward. I was forced to rethink my decision when I learned they merged EA Access, Xbox Live, and Game Pass PC / Xbox into one product... but that alone wouldn’t have been enough to get me to buy the console, until I got a chance to see the game library of Gamepass Ultimate! Between my gaming PC and my Xbox Series X, I realized that there are roughly 500 games that are free to play with this product and the sale price for 3 months meant I could play for the whole year for just $80 more. So I decided to checkout the console and see what it was made of. After purchasing it through Best Buy and getting it set up, I got to launch the first game and give it a run through. The console is as fast as I ever seen any console run and I’m not just talking about the games. The interface is insanely fast as well and getting from A to B is smooth as melted butter on toast. It’s seriously a beast of a console and I’m very impressed with it so far. In addition to this, they thought of everything with the unit. You set it up with an app and can sync it to other Xbox consoles you’ve had setup in the past. If you need more storage there are 1 TB external drives that you can plug into the specialized slot in the back of the console (these are sold separately). The main analog stick for the left thumb is slightly elevated and I’m not sure if it is for ergonomics or what, but it feels natural after using it. Also, they’ve added a share button to the controller so you can quickly grab a screen shot of the game and share it with social media if you want to link that to you Xbox Account. The console itself is smooth and quiet, and it remains fairly cool under heavy load. With my OLED TV I can achieve 120 Hz gaming and 12 bit color for true Dolby vision HDR support. And it supports Dolby Atomos sound straight from the console. Both of these features are very important for 4K Blu-rays and gaming. One area where the Xbox is ahead is in the number of enhanced titles already available or that have patches in the works. There’s quite a list of titles that will demonstrate the Ray Tracing and power of the machine. Overall this is a very impressive machine and I’m very happy with the purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your great insights about your new Xbox Series X. We're thrilled that it's the fastest gaming console you've ever owned, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Buy this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were quick and efficient while picking up and getting everything ready. The system over all is amazing! Quick set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like its supposed to but on some games it glitches. It's not the console because if let me power off but the actual programming of the digital game. The controller on the other hand, the A button doesn't work half the time. 4/5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 years... 4 long (great) years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years with this console and its still going strong. Console itself has fit in 3 different entertainment centers nicely. Would sometimes run hot to the touch. Usually due to long gaming sessions and its confined location. Love the backwards compatibility, basically all my Xbox disc/ digital games would run on it. The controller is incredible, nothing needed to change from the Xbox one controller, just a nice addition of the share button. Also getting two years of game pass with the bundle I got at the time as awesome. Sadly these days I don't play it much but still enjoyed my time with it. Hopefully more exclusives will come to xbox soon. Definitely recommend this system for anyone looking to jump into Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment gone too far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new Xbox. I hope you don’t fall into it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had issues with the HDR graphics. The xbox would randomly turn the screen in different shades of green. I had to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade for me. My grandkids love it. I am enjoying playing again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a great gift for my husband! Works great and he has been enjoying it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best console especially with gamepass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a powerhouse console that delivers exceptional performance for gaming enthusiasts. With its lightning-fast load times, stunning 4K visuals, and smooth gameplay at up to 120 FPS, it sets a new standard for console gaming. The backward compatibility is a huge plus, allowing access to a vast library of older Xbox titles. Its sleek, compact design fits seamlessly into any setup. The Game Pass subscription elevates the experience by providing access to a massive library of games. If you're looking for cutting-edge hardware and a rich gaming ecosystem, the Xbox Series X is a top-tier choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes the Xbox One feel like a Yugo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparison story: I've owned at one model of every generation of Xbox since the original with the previous one being an Xbox One S. I'd been playing Forza Horizon 5 on the One S connected to my 4K TV since November. The graphics were pretty good but the startup and load times were horrible. I could do tasks in other rooms while waiting for racing events to load. Then my Xbox Series X arrived this week. After downloading a system update and then Forza, I was ready to see the difference. Blown out of my mind. Startup and load times are so fast they are practically not noticeable. Combine that with the ability to do 'quick resume' for previously loaded games, and you can be playing in no time at all. Now I barely have time to see if there are any messages on my phone, let alone go do some task in another room. And the graphics are out of this world. In Forza if I stop at a field of flowers and I see that each flower has petals. Flamingos at the waterfall have feathers. Pineapple plants have serrated edges. Banana plants have tears and holes in the leaves. Pros: - Amazing graphics and speed Smaller than a PS5 Negatives: Storage of 1TB (which is even smaller due to system files) Games that are designed specifically for the Series S/X must be stored on the internal drive or an expensive proprietary Seagate external drive. But games can be moved to an external HDD or SSD if you aren't planning on playing it for a while. - Seems to consume more power than my One S. Running my TV, surround sound and Xbox through a UPS and 500-watt power transformer, the transformer could not handle the load when gaming on the Xbox Series X while it could easily handle it on the One S. Conclusion: If you can find one at MSRP prices, this should be a no-brainer of a decision for any gamer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My luck I end up with a lemon, Returned with out replacement. Too many hrs. wasted trying to get it set right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute powerhouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is an absolute powerhouse, a true generational leap. Its lightning-fast loading times are a game-changer, thanks to the custom SSD, making you question how you ever lived without them. Games look stunning in 4K at up to 120fps, showcasing incredible detail and smooth performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is a great improvement from the previous gen console. Upgrading from the One S, I notice there is a lot more detail and faster loading times. To me this is a win-win and well worth the investment. For those who are looking to buy, check the best buy website regularly for available/ soon to be available units near you and make your purchase online to reserve your unit ahead of time. Once I decided to upgrade to the Series X, it only took a month to acquire my unit even at my nearest store. This is a purchase you will not be able to just walk in and physically handle the box of before you buy. Also, there are some really good bundles including a second controller though the bundles do not necessarily provide a price break. The bundles basically just guarantee the availability of the add ons you may want at the time of purchase. I had recently (within weeks) replaced a controller for my One S with the new Carbon one so I opted for just the console for my purchase as I had a Game Pass subscription already too. While traditional usb hard drives still work with the Series consoles, note that the SS drives do have faster load and access times. This may or may not matter to you for your usage however I will be looking into a SS to replace my WD Black very soon as the difference is definitely very noticeable. The Black will then return to the One S for me as it has become more of a media console and less my primary gaming console since having picked up the Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works well, great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hunter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with some of my older games. Easy to set up and download games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Now It’s Xbox SX

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get me wrong I love my PS5 but since day one have had a lot of odd glitches and games having constant crashes. I have more friends that play on Xbox who play the same games with no issues. Had problems with Skull and Bones on PS5 so sold the game and bought it for the SX. Not a single issue for days. Dragons Dogma 2 sold to buy it on this and it not only hasn’t had a single glitch but plays better. I’m getting used to the layout which in ways feels overdone but easier then the PlayStations layout. From here on out going to get multiplatform games on the Xbox and first party only games on PlayStation. I definitely see the power difference with all games especially loading times being almost instant. Very impressed so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2026 first Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Xbox was easy to hook up install a little confusing at first

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Merry Christmas Son….your Xbox doesnt work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present…defective. Assuming I willmbe able to swap but still disappointed.

    No, I would not recommend this to a friend