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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36811 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1816 Showing 36,301-36,320 of 36,808 reviews
  • Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift for my brother from me and my Mom. Works great and he loves it! Customer service was really fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one originally Dec 2020. It has been awesome with no issues. Ordered a second one because we are putting the originally in our airbnb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product highly recommend still own to this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XSeriesX is the greatest console/xbox to exist.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GUYS DONT BELIVE THE PEOPLE IN THE BEST BUY REVIEWS FOR THE SERIES X "OBVIOUSLY ITS GOOD AND AMAZING" WHAT IM SAYING IS THEY DIDNT EVEN BUY IT "SOME OF THEM" AND THERE SAYING IT BAD OR GOOD. end of story don't trust people on the internet kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, box undamaged

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new, xbox was pristine out of box. Staff was friendly and helpful, got my pick up order out to me quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    100$ dollar raise is insanity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea ill buy another one when the price goes back down to 500$ keep me updated .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gods stuff great game amazing great superb super it rocks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great experience!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really loving this Xbox series X. I was thrilled to find it in store and the sales person was amazing. I would definitely recommend buying this Xbox series x and from Best Buy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process ordering was very easy and we picked our Xbox up the same day we ordered it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping was handled with great care. Xbox works great just as you would expect. So much faster than old-gen! Very impressed :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unpleasant experience to say the least

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for a friends son . despite being told it was open box excellent condition with all items need to play, it was not. I gave it to the person I brought it for to find out it was not as advertised it was missing the HDMI cable and controller. I was then lied to buy customer support about returning to the local store with id and receipt for the missing items . Upon going into the store I was informed that had no such policy. I would have to get the Xbox back for the person I gifted it to and return it too pay the difference to get a new one instead of the open box excellent one I purched. Over all between time, gas, and missing items what I was told I was buying was not worth it. It cost a additional 120.00 over the price of a new one . This was a huge lesson learned thanks to Best Buy and I will not make the mistake again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Xbox series X! Very powerful and graphics are phenomenal. Haven’t had any issues since purchasing it! The only issue is the storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the Xbox because it was a good birthday  gift and it run smooth and I run fast than anything fast download. I would recommend. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a good choice in choosing the Xbox and pick up at Best Buy was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with buying this is now I have to get a new tv to get the full visual experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Videos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so amazed with my sales guy. Unfortunately, I can’t remember his name (he goes by 2 initials). He was kind, helpful and knowledgeable. I haven’t given this gift to my grandson yet but am sure he will be surprised and amazed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is excellent, love the storage space so far no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice gaming console.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console. It runs so smoothly. Also it loads up games very fast. Very nice product. Very nice product. Very nice product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his xbox! He can't wait to come home and play after school. It works well and has been perfect since the day we got it.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    an outdated console in 2023

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a modern console in that its slower than a PC. It gets VERY hot, and at 3 years old is starting to show some serious problems in a lot of games. Xbox needs a new console but instead they are planning a refresh of this old slow AMD console. At least it isnt a PS5.

    No, I would not recommend this to a friend