Customer Ratings & Reviews

Big box console! Not an attractive console and it looks weird on my shelves both vertical and horizontal. I didn't really need it as a play mostly on PC and Microsoft releases most games on PC now. That said, it has enhancements over the Xbox One X such as ray tracing and higher fps. Since I already have years of Xbox Game Pass Ultimate, this isn't a bad thing to have. The controller isn't much different, and the interface is the same. Overall, good for people with nice 4K TVs that want the latest tech features. Otherwise for now, stick with the Xbox One X if you have one. For original One and S owners, upgrade at your discretion.

I've been an Xbox fan and user since the original and have gotten tons of enjoyment out of each new unit, even the much maligned original Xbox One. Even as a big fan of all of the previous models, this one feels a bit more well put together through and through. The hardware is solid and attractive and the features like quick resume and FPS Boost make everything I play am improved experience. With Gamepass I end up spending less on gaming while getting to try/play a larger variety of games. My single minor complaint would be related to the cost of additional next gen storage as the storage expansion cards are overpriced. I was able to pick up 1 TB of additional storage for the Playstation 5 for about $140 bucks where the same would cost me $22o for the Xbox. Minor thing for me and I've got a decent work around. Overall the Series X is an amazing gaming machine.

Great console with a great business model. Truly a next gen system that allows the owners to access hundreds of games for a cheap subscription via GamePass as well as purchase thousands of cheap, on-sale titles through their store. One of the best purchases I've made!

Stayed up until 7 a.m., got blocked from purchasing because I didn't have 2 factor authentication enabled and panicked. Finally saw the add to cart option, added it and the system removed it... further panicked. About 5 minutes later I finally get past the add to cart screen and buy it. Ready for pickup text sent 6 days early, haul butt to the store, sit outside for ~30 minutes, it's in my truck and I can't possibly get home fast enough. Taking it out of the box felt like when I first opened my 360, and my One. Plugged it in and my God the speed at which the updates installed... the games on disc installed in MINUTES. The downside is Xbox servers are SLOWWWW. The new Call of Duty took HOURS! 32 MBPS!!! So far I've only had one hard crash and that's to be expected during the launch phase.

This is such a good product I love that it’s not too heavy but it’s easy to set up! As a girl usually I don’t know how to but with this is wasn’t hard at all! Was super happy with this!

Fantastic console! I had an Xbox One S for years, but over time with online gaming it just wasn’t cutting it anymore with frame rate dips during online play. So, I knew I needed an upgrade. This console has been a great upgrade. Fast speeds, I can play all my old games from previous generations and easy setup to transfer over all my account data. My only downside is although 1tb is a lot of space in comparison to older consoles which typically only had 500gb, games are increasing in size and a terabyte just isn’t enough anymore. However overall I’ve loved this console and games.

It’s a great console, pretty much beats having a pc! Great game quality, crazy frames, and overall an unbeatable system for $550. Definitely recommend to anyone looking to game seriously or just to hang out with friends and play a game or watch a movie.

Popping buttons on the joystick, price always can be lower

This is the best thing I've bought in ages. I play every day with no problems.

Best console on the market, perfect for professional and casual gamers.

The best value for gaming right now without a question. Pair this with gamepass (which can be had for free by doing microsoft points) and a native 120hz tv (my lg cx is AWESOME) and you got yourself a real winner. There are hundreds of games at my fingertips at all times. The setup and bringing your account over from previous console couldnt be easier. I love microsofts outlook right now and how apparent it is that they do not care WHERE you play your games. PC, cloud, any console etc. It is all coming together very effectively and in the gamers favor. All im waiting on the the xbox device like a chromecast and ill be set. Games with FPS boost is adds so much to your existing library and even toughh the dash is the same, its welcome. Finally realizing generation to generation doesnt need to be a hard cut off is great. Ive been bringing my pc game library with me to any new device, its about time consoles followed suit.

This console is such a leap ahead of my current Xbox one s….no comparison. Loading times, speed of switching through in game menus, 60fps. I’ll never play my one s again more than likely. Runs destiny 2 as easily as if it were a small mobile game. Absolutely flawless. I have always loved the Xbox platform. I like the tweaks they made to the new series x controller but can’t believe they haven’t made the jump to rechargeable like the PS4 and PS5. I really wish the controller was rechargeable but it’s not a deal breaker. Picked up a set of rechargeable batteries on Amazon which fixed the issue of burning through AAs. If you’re wondering whether it’s worth the upgrade even without a ton of series x exclusives it definitely is. The series x upgrades for older Xbox games make a huge difference. I don’t think the bundles that some other retailers are worth it which was why I loved the fact that Best Buy offered console only.

Great gaming system with great graphics and game play

Its taken since last year to finally purchase the Xbox Series X, but persistence paid off. Replaced my Xbox One X. The series X looks great and is very quiet. Does blow out heat from the vent, but never overheats. The start up and loading speeds are significantly faster, and the Quick Resume feature is pretty amazing. Jumping from game to game is quick and easy, starting you off where you left off. Of course the quick resume works best if you use digital games so you don't have to physically change out discs, and it allows going from game to game when playing remotely on other devices. I have found it enhances the graphical appearance performance of existing games, with improved frame rate performa nice as well. The controller isn't much different but is familiar and works well. I'm sure many will like the dedicated Share button. The added grip texture is also a plus. Hard to find but worth the wait!

Took a lot to set up. Why is there so many people that have issues with the disc reading? This console cost too much to not work properly. I just picked up a few days ago couldn’t start playing until now and can’t even play the game I purchased. Now I have to make a trip back to bestbuy with this console to see what’s going on.

My son had the Xbox S series and then switched to the PS5 a few years ago. He recently decided to go back to the Xbox and of course he wanted the series X. I didn’t see my son for 2 days unless I went to his room… lol! He has enjoyed the graphics, picture quality and having his Fortnite account back. He even watched YouTube on his tv and not the phone now. Safe to say this was a well worth it purchase.

As expected by your tyipical xbox user. Good gaming device!

hands down One of my favorite systems and now i can play on the go with the upcoming ROG Ally X, definitly worth it

Getting the new Xbox was a game changer for me and my household! We all love to play all types of different games separately and together! It runs smooth and so fast.

I love it! I’m a gamer and the Xbox does what it needs to do good Graphics as well helps with the gaming. Customer service was very nice as well.