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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36811 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1822 Showing 36,421-36,440 of 36,808 reviews
  • Rated 5 out of 5 stars

    Great associates

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, even better service, we had and issue with one of the two consoles and the sales associates help was great .. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very friendly staff. We ordered online to pick-up in-store and it was ready within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product highly recommend still own to this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, box undamaged

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new, xbox was pristine out of box. Staff was friendly and helpful, got my pick up order out to me quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gods stuff great game amazing great superb super it rocks

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    100$ dollar raise is insanity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea ill buy another one when the price goes back down to 500$ keep me updated .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process ordering was very easy and we picked our Xbox up the same day we ordered it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unpleasant experience to say the least

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for a friends son . despite being told it was open box excellent condition with all items need to play, it was not. I gave it to the person I brought it for to find out it was not as advertised it was missing the HDMI cable and controller. I was then lied to buy customer support about returning to the local store with id and receipt for the missing items . Upon going into the store I was informed that had no such policy. I would have to get the Xbox back for the person I gifted it to and return it too pay the difference to get a new one instead of the open box excellent one I purched. Over all between time, gas, and missing items what I was told I was buying was not worth it. It cost a additional 120.00 over the price of a new one . This was a huge lesson learned thanks to Best Buy and I will not make the mistake again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the Xbox because it was a good birthday  gift and it run smooth and I run fast than anything fast download. I would recommend. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with buying this is now I have to get a new tv to get the full visual experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Xbox a lot it’s very nice and has lots of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Videos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so amazed with my sales guy. Unfortunately, I can’t remember his name (he goes by 2 initials). He was kind, helpful and knowledgeable. I haven’t given this gift to my grandson yet but am sure he will be surprised and amazed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice gaming console.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console. It runs so smoothly. Also it loads up games very fast. Very nice product. Very nice product. Very nice product.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    an outdated console in 2023

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a modern console in that its slower than a PC. It gets VERY hot, and at 3 years old is starting to show some serious problems in a lot of games. Xbox needs a new console but instead they are planning a refresh of this old slow AMD console. At least it isnt a PS5.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Game Console!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice game console, Plays bluray disks, with game pass you have access to 100's of games! Looks great on my OLED tv, and has plenty of power...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for son's Christmas gift and he loves it. I am not a gamer but according to my gamer son, this Xbox is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    XBOX SERIES X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CONSOLE.. WAY BETTER THAN I EXPECTED BEING THAT I HAVENT OWNED AND XBOX SINCE THE ORIGINAL FIRST CAME OUT

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming's End of Sight.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall System if you are simply into the Xbox Game Pass! Unfortunately this will ruin the future of gaming for gamers like me that prefer to buy and hold onto the games I buy. Funny, if you think about it but the Xbox Game Pass is really nore more than a Rental Fee. Think about it! Take care all.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts about your new Xbox Series X. It's great to hear that you're a fan of Xbox Game Pass, too. In case you didn't know, Xbox Game Pass and Xbox Game Pass Ultimate members can also save up to 20% on Xbox games purchased from the existing catalog, as well as up to 10% off related game add-ons and consumables. So if you see a game that you enjoy on Xbox Game Pass, you can also purchase it at a discount to play permanently.

      We hope you have a lot of fun with Xbox!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console. Fast connection. Memory does fill up with the more games you have, but can alway add an external hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console performed wonderfully. I had to return it because I was playing it too much. Certainly well built and a lot of fun.

    I would recommend this to a friend