Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36812 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1837 Showing 36,721-36,740 of 36,812 reviews
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's everything I thought it would be and more.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when it works, but takes days to download games and customer service is abysmal. How can a company with so much experience be so bad at basic gaming needs. Their servers are so bad that it quite literally takes days to download a game. The downloads stop for no reason and do not restart. It also does not keep your games updated despite having that turned on. This results in frequently waiting hours or days to play a game because you have to wait for the updates. My PS5 handles game downloads and updates with ease so I know it’s not a problem on my end. Unless you really want to play their exclusives, get any other system and save yourself a ton of frustration.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing xbox fastest ever. Downloads in minutes. My old Xbox Could not compete.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've noticed the improved computing speed and near-instant load times we've built into your new Xbox Series X Console! It's a huge leap forward compared to past models, and we're thrilled you've been enjoying your optimized sessions. We're glad you are pleased with your purchase! Thank you for sharing your thoughts with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fighting bot buys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think best buy should make it to where there can only be one xbox x|s or ps5 to one address.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, excellent software, good price and very fast purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for pick up, fast working very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Have no issues at all and it looks amazing when you have HDMI 2.1

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Marcos,

      There's nothing quite like gaming at the highest level, and that's exactly what your new Xbox Series X Console has been designed to do. We're excited to hear you've been enjoying the elevated gameplay hosted by your new system! We're glad it was a good investment for you. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need i say anything more. Problem is no games really challenge its power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've already recommended to a friend.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped fast and works great with my 4k Phillips tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Entertainment lover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backwards compatibility at its finest!! And next Gen games to come!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cubs cut chi bro grind done for runs so is so if don’t

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought only for halo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought it for halo. Exclusives on this platform are underwhelming for the most part in my opinion. If it wasn't for halo infinite I wouldn't have bought it. Hardware is quality though, controller is same as last generation which is a bummer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love My Xbox! Its amazing! A must Have Xbox!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item and customer service, i am recommed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Series X, it is by far the best place to play games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get looks good will recommend if you can get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, but not in stock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a pretty good console. The bad thing is that it is not in stock.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ricardo,

      While they may be hard to come by, we're excited you were able to get your hands on one! The next-generation power and performance of your new Xbox Series X Console is truly unmatched in the space. We're happy to know you are enjoying your time with it, and have found it to suit your needs as a gamer. Thank you for sharing your story! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting one for some time now. I got it on sale for 399.00 Big upgrade from my old Xbox One S.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Average

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome when it works. . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad launch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Launch without bot protection was bad for both Sony and Microsoft.

    I would recommend this to a friend