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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36816 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1841 Showing 36,801-36,816 of 36,816 reviews
  • Rated 1 out of 5 stars

    Xbox All Access and Best Buy's bs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is great, no question. This review is for Best Buy and the xbox all access purchase. You go through the process of credit approval, get approved, open a new account (credit score hard hit) and best buy says error... contact support...oh these are OOS... then why allow all the steps. Off to cancel an account for now reason...stupid, I have always hated BB and this just solidifies it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    $500 Paper weight

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest waste of money. Out dated controller, Slightly and I mean slightly better loading times. Barely any games that are exclusive and the ones that are are unfinished or bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Aweful “same day shipping”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No update on “same day shipping” when they claimed same day shipping before Christmas. Waited till last minute (9pm) to inform me it won’t make it time. Just buy it somewhere else if you aren’t picking up in store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant install or download anything without it not working. Company just needs to give up consoles because they obviously dont care to make a 500 dollar piece of hardware work in over a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no customer service available for microsoft

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible bought this for my teen daughter for Christmas set up microsoft account next day couldn’t access account this console is too complicated and seems as if account is hacked once its set up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     The last one I purchased broke three days after my Microsoft warranty was up and they want 299 to repair it, how ridiculous is that.  They know they have a design flaw and that’s why they only give you a one-year warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken 2 times

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got This system and 5 months after it broke.so I sent it in to Microsoft and they said that will fix it.They didn’t It’s still broken.Now I have to send it in again to get it fixed again.I’ve owned Xbox’s for my hole live and this is by far the worst one.not worth $500.this thing is a huge disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No Consoles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be great if I could get one bots bought them all out with in minutes why are they so understocked

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There was a problem with your Microsoft All Access

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a problem with your Microsoft All Access checkout.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drm needs to be fixed for offline

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works when connected to the internet you cant download disk you hae cus it's not the data just the license on ths cd and digital games you have to verify everytime i got a refund il see if xbox will change it soon and get hdr working across the board

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    -

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly wouldn’t know since it got stolen off my porch and I wasn’t able to get a refund . Thanks :)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cant order it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dont let me buy it, must fix the app and that is all i ask please and thank you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but hdmi issues since purchase. I have to always reset set my xbox anytine its moved.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox/PlayStation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is it you allow people to buy more than one console so they can sell it on eBay? You guys are worthless!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST GAME CONSLE EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible it is frezzing in the middle of every game i hate xbox series x DON'T BUY IT

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't even order

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been trying for months to order. Site crashes every time they come available.

    No, I would not recommend this to a friend