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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 36,771 reviews
  • Rated 5 out of 5 stars

    Best Xbox Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned xbox consoles all my life from the original xbox, 360, one s and one x and this is by far the best console so far. It runs so smoothly and the resolution difference is astronomical from the xbox one. I know people agrue with the whole xbox vs playstation but honestly they are both pretty much the same, it’s up to personal preference if you prefer the xbox controller or ps controller and which one you’re more use to. But honestly an amazing buy and completely worth it especially with $100 off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stepped up the game!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Couldn’t be more pleased. Everything you have come to expect from Xbox!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend he said the processing power is better than the older model along with the graphic's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is a phenomenal console. I’ve had every generation of Xbox and the Xbox exclusives have taken many hours from me that I thoroughly enjoyed. Needless to say, the Series X is by far the best Xbox console to have been made and the ability to play older games on it via disc is an awesome feature as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really fast great graphics, needs more storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really enjoying it. First off let me say I am in my early 40s and have been gaming since the original Atari. I have a PS5, Xbox one X and a gaming PC that is about four years old. The reason I got the series X is with all the Covid shortages upgrading my PC would cost to much. Set up was really easy being I had an Xbox one when I logged into the the series X it had all my apps, pins setting and everything already saved so all I had to do was redownload the apps and games. Graphics are an improvement over the one x. Downloads seem to be a little faster. What is a great improvement is the load times from booting it up to launching a game is great. I have had Xbox game pass for some time now I highly recommend it, it adds a lot of variety of games to play. The play anywhere titles are nice to I only have to buy them once and can play on Xbox or PC. The backwards compatibility is also a nice perk. The only really complaint I have is the hard drive space, the hard dive is faster but I just don't think one terabyte I that much when most new AAA titles are 100 plus GB. So here's to hoping the extended hard drives come down in price. Over all happy with my purchase and was finally able to purchase one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Future is Here 10/10 XBSX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stayed up 40 hours to buy the Xbox Series X. I waited and watched the sale go live. The Xbox S went live first then the XBSX. I clicked on my purchase for 30-40 minutes until finally it cleared and took me through some identification steps. That being said, I have a small table next to my flatscreen and my XBSX sits there and it is my shrine to it. This is my favorite form of entertainment. I played Pong on an Atari with a joystick, this is like a dream too me. I love how real everything looks. I have always played a game because of the graphics. I’m looking forward to the future of console gaming only until VR- Virtual Reality, because I know if I go into that world I would never be able to pull myself out of it. XBSX 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X - The hype is proven true!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X arrived right on time in perfect condition. No dents or any other damage. The Xbox Series X console looks and works excellently! All "included items" were included. I upgraded from an Xbox One and can totally tell the difference in load times and image quality. Didn't think it could get better than the prior version, but I was wonderfully surprised! Backwards compatibility is awesome! I purchased a lot of older games and enjoyed playing them with upscaled visuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade from an xbox one s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how blazing fast this system is. Its night and day faster than my old xbox one s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keep my 16 year old out of trouble. Hes loving his new electronic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool beans

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being a computer gamer for forever. I became a dad and needed a console to fill my gaming habits. I immediately bought a one X and loved it. After getting an lg oled C9 I knew I wanted to make the jump to the series x or ps5. I ended up getting the series x and I’m so glad that I did. Everything plays amazing! I didn’t think it was going to be such a large improvement graphically and performance wise, but it truly is. If you own a tv that supports 120fps I would buy the series x in a heartbeat. I’m beyond excited to see the future of true next gen games in a year or two. If you don’t have a top of the line tv. I would wait a year or so and upgrade your tv before upgrading to the series x so you can get the full benefit of wait this amazing system can can give, but either way upgrading to it now or later you simply won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Solid console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the series x is a very solid console. I haven't had any issues with it to date and its been almost a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working just as it should 2 years in and sees frequent use. Hoping it lasts another 2+ years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had the Xbox S series and then switched to the PS5 a few years ago. He recently decided to go back to the Xbox and of course he wanted the series X. I didn’t see my son for 2 days unless I went to his room… lol! He has enjoyed the graphics, picture quality and having his Fortnite account back. He even watched YouTube on his tv and not the phone now. Safe to say this was a well worth it purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ironshan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Xbox console and seriously couldn’t be happier with game pass. It is a true gamer’s delight and would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice little something

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing console, 10/10 would recommend to any gamer. Load times are cut to a third of what they used to be, the seamless interface got even more seamless, the graphical capabilities are SUCH a step up from previous generations that on something like GTAV it feels like I’m playing on a PC, and not to mention all that is wrapped in the sleek and convenient black shell. The Xbox Series X is a beast and even though it’s only about a month old at the time of writing this review, I have faith that this was a good investment and I feel like I’ll get a return on it for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITS AN XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHAT MORE CAN I SAY? ITS AN XBOX - IT WORKS - THANKS MICROSOF... I MEAN BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest and greatest.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thrilled with the performance of the newest Xbox console. Loading times in game are minimal. You still have to load the game to the internal hard drive before you can play it, and that still takes time. But I think that’s a part of modern console gaming. I recommend buying the memory expansion right up front as well. I filled the 1 TB on day one. Smooth graphics, great games, easy to use. It’s an Xbox. And I love it. Just make sure you have space for it, it’s BIG. Hahaha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Lovely!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a marvel, with it’s quiet performance to its 120hz outputs it’s absolutely stunning. Next generation had me very hyped and I wasn’t disappointed. The Xbox Series X was very easy to setup all I had to do was: Open the box, Plug in the Xbox, and Type a few letters on my phone and I was in! After which I downloaded a couple games totaling to 500 gigabytes. I laughed up WatchDogs Legion and boy was I surprised, the loading time was nearly non existent I loaded in within 15 seconds. After I loaded in I was greeted with absolutely stunning graphics, and 120 fps. Not to mention I couldn’t even hear the Xbox! My Air conditioning unit is louder than the Xbox! I played for a few hours than hoped on 2k21 Next Gen and I loaded in in about 10 seconds total. It’s ridiculous how fast that SSD is. This Xbox Series X is probably the best console I’ve ever had my hands on. I 100% recommend this product to you or your family

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox Series X! We're thrilled that you're enjoying its fast, powerful performance and whisper-quiet operation. It's great to hear that you consider it to be the best console you've ever owned. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best Xbox I've had. Everything runs smooth and fast. The customer service at the Best Buy was excellent as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True gaming machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a PlayStation person because I always felt that PlayStation was more of a gaming machine than a multimedia center. This time around I opted the Xbox over PS5 since it had a slight edge from a graphics standpoint. I also liked the way it looked - like a small black box which could be tucked away next to the TV. And to top it all, the game pass is what made me chose the XBOX. I could play a ton of games and not break the bank. The Xbox runs very silent and some times I don’t even realize that it’s running in the background. I also like the feature when I can jump between games - the quick resume feature. The graphics are breathtaking and I would definitely recommend to get one if you already haven’t.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are so glad you're enjoying the graphics and design. We are happy to hear that you are satisfied with your purchase and would recommend this console!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft