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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 36,574 reviews
  • Rated 5 out of 5 stars

    Next Gen, New Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a ln Xbox One 8 years ago, and it sat in my parents' closet for 5 out of those 8 years. After changing my lifestyle and getting ungrounded, I bought this bad boy and let me tell you- it's almost never off. I love playing with my friends, talking and streaming on Discord, and being able to properly see my opponents in games with the enhanced graphics and frame rate. The impact that this console has had on my life so far is almost indescribable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves loves this..can’t say more! This is the one to own!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Perfect Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter xbox to get into gaming. Does not have any issues with overheating and gameplay is excellent. Would recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Future is Here 10/10 XBSX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stayed up 40 hours to buy the Xbox Series X. I waited and watched the sale go live. The Xbox S went live first then the XBSX. I clicked on my purchase for 30-40 minutes until finally it cleared and took me through some identification steps. That being said, I have a small table next to my flatscreen and my XBSX sits there and it is my shrine to it. This is my favorite form of entertainment. I played Pong on an Atari with a joystick, this is like a dream too me. I love how real everything looks. I have always played a game because of the graphics. I’m looking forward to the future of console gaming only until VR- Virtual Reality, because I know if I go into that world I would never be able to pull myself out of it. XBSX 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics! Was an easy transition from Xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for Christmas. He has been on it non stop. HE LOVES IT!!! The only complaint he has is that some of the online games that he plays are not backwards compatible so he still needs his old xbox so that he can play with his friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall but the price of Game pass and everything included in that can be overwhelming at timea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console with xbox gamepass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K 120hz console with $1200 65' 4K OLED TV and $1000 sofa still cheaper than having a RTX 4090 gaming PC.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It’s loaded

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful console. I have several digital games downloaded and it’s still running perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox console I’ve ever owned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox console I’ve ever owned and I’ve had every iteration since the first. It runs absolutely silent, the graphics are phenomenal and the design blends right into my home. I have added an Elite Series 2 controller which is so great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised and impressed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a long time PC gamer. I was hesitant to buy a console. I've enjoyed playing on friends consoles, but never liked them close to as much my PC. At 350 for this around the holidays, and the price of an upgrade video card alone around 1k, I decided to try it. It did not disappoint. The load times are good. The graphics are good. Controler is great, although it would be nice if it were rechargeable. Overall for the money and game availability, 9 out of 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True gaming machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a PlayStation person because I always felt that PlayStation was more of a gaming machine than a multimedia center. This time around I opted the Xbox over PS5 since it had a slight edge from a graphics standpoint. I also liked the way it looked - like a small black box which could be tucked away next to the TV. And to top it all, the game pass is what made me chose the XBOX. I could play a ton of games and not break the bank. The Xbox runs very silent and some times I don’t even realize that it’s running in the background. I also like the feature when I can jump between games - the quick resume feature. The graphics are breathtaking and I would definitely recommend to get one if you already haven’t.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are so glad you're enjoying the graphics and design. We are happy to hear that you are satisfied with your purchase and would recommend this console!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Absolutely Lovely!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a marvel, with it’s quiet performance to its 120hz outputs it’s absolutely stunning. Next generation had me very hyped and I wasn’t disappointed. The Xbox Series X was very easy to setup all I had to do was: Open the box, Plug in the Xbox, and Type a few letters on my phone and I was in! After which I downloaded a couple games totaling to 500 gigabytes. I laughed up WatchDogs Legion and boy was I surprised, the loading time was nearly non existent I loaded in within 15 seconds. After I loaded in I was greeted with absolutely stunning graphics, and 120 fps. Not to mention I couldn’t even hear the Xbox! My Air conditioning unit is louder than the Xbox! I played for a few hours than hoped on 2k21 Next Gen and I loaded in in about 10 seconds total. It’s ridiculous how fast that SSD is. This Xbox Series X is probably the best console I’ve ever had my hands on. I 100% recommend this product to you or your family

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox Series X! We're thrilled that you're enjoying its fast, powerful performance and whisper-quiet operation. It's great to hear that you consider it to be the best console you've ever owned. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox is the goat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Xbox you guys are beyond amazing I enjoy my Xbox I can’t stop playing it games and movies even tv oh man what a great job guys thank you so very kindly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never thought I’d buy one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Sony/Nintendo person my whole life, but with Starfield, Indiana Jones coming out and some other Xbox exclusives I just had to dip into the Xbox field and so far I’ve been thoroughly impressed with the quality of the games the ease of cross play on PC as well!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    Amazing Console. But Currently Not Worth it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is this the best console ever made? Yes. Is there any games using this thing to it's potential? No. While the series X is an amazing console. There has been no games yet (3 years later) that made me glad I sold my Series S for it. And Xbox exclusive titles sofar have been a disappointment. Sure Star Field is about to come out. But it's on PC as well which I can mod it more than what the console version will allow if they have creation club for it. So pretty much unless you want a blueray player and to play games at 4k which some are for some reason locked at 30fps... Looking at you Arkham Knights. On a console that can totally hit a sold 60fps. There is no other reason to get this over a series s. And if your a PC gammer. Just get PC game pass and upgrade your PC.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    XBox Series X

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product but a lie not compatible with all 360 games don’t like the lies made so you can by this very misleading but great all around performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up the Xbox and the unboxing was great well packed, the Xbox is quite heavy for it size the build quality is super rigid it feels like if you drop it somehow it won’t break but getting started I absolutely hate the fact you need a app to even setup the Xbox but it did help setting it up so much more easier games downloads much faster now due to the new ssd fast storage and loading games are super fast too faster than my personal gaming pc, the games plays super smooth no stutter, lags, or low fps the fans are super quiet haven’t heard it yet But storage I really wish they stepped up the storage to at least 2tb because I only have 8 games and it almost full

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great console, but I generally prefer PlayStation so my girlfriend ended up playing this more than me. She loved it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It good with a hdmi 2.1 V

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying I am not an Xbox fan boy lol. I have mostly played PS4 and PC in the past few years. I was very intrigued with Xbox series X because of the user experience. They really seem like they were listening with this generation and it shows. The UI interface is like butter it moves so quickly, with hardly any waiting. Game pass which is an amazing option only on Xbox and PC has an amazing selection of games right at my fingertips for a monthly fee. Xbox really got the user experience down I can honestly say that it was definitely worth it. I've been enjoying a lot of games that I played on PC and I am confident in saying that I have such a great experience on Xbox series X I'm blown away. It gets a little hot but I have it in a very breathable location. ( I would recommend that as well ) I'm excited to play all the Xbox one games I missed out on! (And new games of course) Overall I really recommend it.

    I would recommend this to a friend