Customer Ratings & Reviews

Upgraded from an One X and I knew going in that it wouldn't really "feel" like a brand new next-gen console (such as the jump from a PS4/PS4 Pro to a PS5), but that's part of why I love it. If all your games were on an external drive like mine, you just plug it in and you're pretty much back off to the races like nothing ever happened (ignoring some of the mandatory Series X updates which are moderately annoying TBH). The only downside is that with how large games are becoming, if you tend to keep everything installed and ready to go (like me), you're probably going to run into the eventual hurdle of trying to swallow the cost of the (IMO) absurdly priced SSD expansion cards.

Amazing system for the price. Great customer service when looking for the right sustem for me

Best system besides a pc, hands down, I’ve had for years without any issues

I have always had a soft spot for Xbox, recently been playing a lot on PS5. I got this solely to play Starfield and its been a blast. Does well with long play days, load screens go quick and smooth, barely any lag. My biggest gripe with xbox is the controller battery situation. They are not rechargeable and you will have to buy a third party battery pack to make them so. However, the design is great for people who have smaller hands and/or wrist issues.

Broke my original console so I bought a replacement since second hand repair shops are nonexistent apparently. Everything was included and it was in great condition same day. Nothing to complain about.

Excellent, run so fast and has good space to storage your games.

Great experience overall. The staff and process was easy and smooth. I traded in my old Xbox series s to get a brand new Xbox. I mean this Xbox isn’t a regular Xbox. You can run your games at 120 FPS at 4K. It makes the loading times on the series S make you wonder why are you even got the series us in the first place? I ended up purchasing the Xbox series X for my birthday and since I’ve recorded over 400 hours on this Xbox and the graphics plus game play I’m so Hooked.

Best system you can get. Linked with 4k and your set. Best By helped so much with quality and customer experience. And it helped to pay monthly wih 0 intrest. Thanks.

Got this for my son he loves it. He like that he could play his old Xbox one games on this system.

Love it, very very high quality upgrade on the graphics. More sturdy of a system. Lots of neat features that trump the old one for sure

Really wonderful my kinds enjoy a lot, they play all day.

You can use the app to set it up while it downloads the day one update. Haven’t played any enhanced games yet but have transferred a few to the internal SSD from my eternal HDD and that went relatively quick. Controller feels very nice too. I don’t have a 120hz TV so I can’t comment on that but I do have a 4K 60hz and will be trying enhanced games later on to see how it really performs. Overall happy with the purchase and can’t wait for more games to come out.

Amazing system and games that ive always loved best gaming out there bar none

Excellent and easy to pick up at Bestbuy. I was able to check it out in person

I love this console. It's a one stop shop. I can do anything I need on it. I play videogames, listen to music and keep up with my friends from all over the U.S. and beyond. The quality of the graphic even from an HD television is above and beyond my expectations.

Have used the system for 3 months so far and it is slowly becoming my go to for a majority of my games. Load times and switching between menus are lightning fast thanks to its SSD. Features like quick resume which allows me to have multiple games open at once and switch to them at anytime are the kinds of features that are truly next gen to me. Smart delivery is another feature that streamlines the process of making sure I get the best looking version of the game I’m playing without having to double check or accidentally downloading multiple versions of a game. Coming from a One S the difference is stark and is a great solution for those who want high fidelity gaming on their TV without having to spend thousands trying to match the same quality and resolution on PC. Also game pass is a great way to try loads of games without breaking the bank.

I've had an Xbox since early 360 days, it's an excellent addition to the line up. It works great and even more so on a 4k 120hz tv. Blows away any console before it in regards to just how good it looks and plays in the time we are in. I'm disappointed though too, I've had less than great experience with Xbox's support since they got rid of their phone services, their twitter support is awful and I still have not heard back on my first issue I had, my first series X gpu failed on me, causing screen tear literally anywhere even on factory reset screen, the only reason I have one still is thanks to Best Buy. Cannot be thankful enough to them. Back on topic, yes my GPU had issues and support is horrible apparently, so don't expect much help from them IF something happens, I'm sure mine was a unusual situation and I'm confident yours will be fine don't worry : ) All together the console is amazing and games run great, especially on tvs for next gen. (This current Gen now). There have been issues for some so keep that in mind and keep an eye out for issues, check the know issues that they are working on currently in the Xbox website, this will only improve over time. Be careful with Xbox support, they may have a more clent friendly ways but this has been going down hill for a few years and they have not touched base on it. Most importantly have fun and let the good times roll

I love my xbox and the game pass included has given me the chance to play a lot of games I wouldnt have very much please with my purchase.

I was so fortunate to luck out preordered this. I love the Xbox console series. It's a sleek and powerful monolith. From the packaging, which by the way is such a treat to open, to just navigation, I am so impressed with Microsoft on this one. This is an investment system - we're awaiting some of the amazing games that will come over it's lifespan. With the purchase of Bethesda, we have Skyrim and Halo games on the horizon. In the interim, gamepass gives 100s of games! I've already poured over 40 hours into Valhalla and the graphics are incredible. The biggest thing here is the load times - you dont even have time to text people it loads so fast! Love the system - zero regrets on going with Microsoft over Sony, and look, I think if you can get a PS5 or Xbox series X right now, you're lucky! Console wars are dumb, this is a must have system so jump on it if you are fortunate enough to find one.

Well... I have been playing for one week now. I tried several games like Godfall (i would rate 4/10), Spider-Man Remastered (10/10 so far), Astro Bots (I'm an playstation fan for over 25 year now - so... 10/10!), God of War PS+ collection (10/10 - even it's only 30fps) and many other games I owned before: CoD Warzone, Battlefield 5, Rainbow Six Siege, No Mans Sky, Destiny 2, Madden NFL, GTA online. All in all I'm very impressed by the smoothness of the PS5 UI. Everything works more fluently and faster. It's very easy and fast to create and join parties! And I really love the new controller as it is a bit bigger, fitting perfect in my hands. I really love the adaptive triggers, as they for example simulates the tension of spider-mans webs when web-swinging through new york! That's awesome!