Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 36,574 reviews
  • Rated 5 out of 5 stars

    Microsoft Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well... I have been playing for one week now. I tried several games like Godfall (i would rate 4/10), Spider-Man Remastered (10/10 so far), Astro Bots (I'm an playstation fan for over 25 year now - so... 10/10!), God of War PS+ collection (10/10 - even it's only 30fps) and many other games I owned before: CoD Warzone, Battlefield 5, Rainbow Six Siege, No Mans Sky, Destiny 2, Madden NFL, GTA online. All in all I'm very impressed by the smoothness of the PS5 UI. Everything works more fluently and faster. It's very easy and fast to create and join parties! And I really love the new controller as it is a bit bigger, fitting perfect in my hands. I really love the adaptive triggers, as they for example simulates the tension of spider-mans webs when web-swinging through new york! That's awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb console by all metrics. Graphically it's a powerhouse, the game library is slightly lacking but what is there is incredible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the $$$

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system. No problems. I wanted the diskless version but having a disk drive is no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My son was so happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was so happy Christmas morning when he open the wrapping paper and saw this inside. I have been trying to get this for over a year. So glad I got it. It's a great system graphics are so mush better than the last x-box

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I have Microsoft Sony and Nintendo, guess my fav!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Xbox!! The industry is flooded with play station and it’s great. But Xbox has always done it right! And the series x better than all! Power games and Xbox live….YES!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves it. user friendly. does not take up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the hype

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a new gane system in years. What an upgrade from the xbox one. More game options, graphics are better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It’s a good product memory space the gamesthat I can play with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX SERIES X

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, what do you expect? It's next-gen. The console itself to begin with looks like some type of alien object that's casually placed in your living room. The controller is fantastic, much bigger so it can grip in my hands properly now. I always liked the PS4 controller but now holding this I can see how much less of a controller it is compared to the PS5's. Lastly, you honestly won't get the full next-gen experience​ until HDMI 2.1 4k monitors come out that runs over 120hz. So if money is a little tight I​ would wait till it dies down. Not worth paying over retail for this console. So if you were thinking of buying it from those scalpers don't.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great system for gamers

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Xbox thru the citizen one zero percent finance option. Love the baseball game is free each year on the release date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Box

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox I’ve ever had! Performance and graphics are exceptional and the library of games available to play on game pass is extensive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Level Console that lives up to the hype.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disregard the negative reviews from PS5 fanboys (who either don't even own the console or are hypocrites). This is an awesome next level game console. Upgrading to this from my One S is amazing. 4k graphics are great but the real improvement is definitely the increase to 60fps. Everything that I've played so far (Borderlands 3, Jedi Fallen Order, Gears 5) looks so much smoother and realistic. Load times are at least cut in half and in some cases 5-10 times faster than on the One S. I agree that this console is a little ahead of the current selection of games available for it but I'm very confident that developers will be releasing games that are able to showcase more of XSX's capabilities. Very impressed so far and I'm expecting more games to play over the next several months. Especially Cyberpunk 2077. If you can find one buy one (just not from scalpers taking advantage of the current shortage).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with our 4K TV! I have only had it for a few weeks but my kids (as well as myself!) are enjoying it. I was lucky enough to get one during a Best Buy releases, well worth the wait/frustration. Thanks for another great product Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful console with no games atm

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As it stands, this console is certainly powerful and a great leap forward for Xbox. However, with its current library of console exclusive games, there is not point in owning an Xbox Series X. It will likely be some time until Xbox gets a compelling list of games that will justify owning a Series X. If you are buying a games console for the first time, I urge you to consider buying a ps5 for its superior library of exclusive games. On a technical level, the series X has a noticeable edge over the ps5. So if pure performance is what you’re looking for…. get a pc (kidding). The Series X is the most powerful console on the market. However if the price is too steep, I also suggest the Series S. I am extremely excited for the next few years on Xbox to see the new games that will take advantage of such great hardware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Promising Future

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an Xbox gamer since the original Xbox back in 2001. I also play on PlayStation as well. I love games. And if you're looking to enjoy yourself with gaming that has a large catalog of older games that the system can play then I recommend the Xbox Series X and the Game Pass option. When it comes to exclusive titles, I am very anxious for the Xbox exclusive Starfield next year. And then there is the new Fable title coming soon along with some other Xbox-only games in the near future. My point is that there are games coming and don't let anyone say otherwise. Now, I know that you can play Game Pass games on the other Xbox systems but what the Series X offers are speed and large storage. I was amazed at how fast games like Gears of War 4 or the Forza Horizon games loaded up. I honestly like the design of the Series X, it's streamlined and allows you to stand it upright or on its side depending on your gaming space. The controller is still the familiar design that we know from the 2013 Xbox One system but there's a share button added allowing you to quickly create game clips or save a game photo. If you are looking to purchase this system for a friend or a family member then I highly recommend that you know what kind of gamer that person is. Are they a current Xbox fan? Do they like playing the older games that they played on previous systems? I won't get into the weeds about third-party and first-party games since to the uninitiated, it can be confusing. Is this your or their first system? Xbox Series X can play all third-party games such as Assassin's Creed, Battlefield, Call of Duty, Fortnite, etc. The Series X also allows you to access your streaming service apps such as Apple Tv, HBO Max, Netflix, and Disney Plus, to name a few. No matter what you're watching or playing on this system, it's going to look REALLY good. Even older games are enhanced through the Series X system. Depending on your TV, the frame rate for some games is fast. As I mentioned before, if you're worried about Xbox not having exclusives, they are coming and they will make you feel proud about owning the Series X.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to have earned your recommendation! When it comes to next-generation gaming, there are plenty of paths to take, with each featuring their own needs and experiences. We're proud of the package we've put together in your new Xbox Series X Console, and confident our users will have all the power they need to be fully immersed in any title they take on. We're happy you are enjoying your sessions with it! Thank you for taking a few minutes to outline your thoughts for the community, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XbOx

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my gaming system! Ive always been an XBOX fan, so when this particular series came out, I just had to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing gaming system, well worth the money if you are an xbox fan. Expensive but worth it, especially for the new gen games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console wolud buy again that's what i did

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great xbox, the speed of this unit is so much faster then my Xbox One S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, works great. Love Xbox. Easy process.

    I would recommend this to a friend