Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36701 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 36,701 reviews
  • Rated 5 out of 5 stars

    Birthday gift to myself

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience overall. The staff and process was easy and smooth. I traded in my old Xbox series s to get a brand new Xbox. I mean this Xbox isn’t a regular Xbox. You can run your games at 120 FPS at 4K. It makes the loading times on the series S make you wonder why are you even got the series us in the first place? I ended up purchasing the Xbox series X for my birthday and since I’ve recorded over 400 hours on this Xbox and the graphics plus game play I’m so Hooked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox 1tb

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway great product with great memory for a reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Review

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my xbox and the game pass included has given me the chance to play a lot of games I wouldnt have very much please with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first ever xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been in love with the Xbox and have been playing it nearly every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the grandsons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the grandkids - they seem to enjoy it - will most likely buy a few games for myself later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid console

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a soft spot for Xbox, recently been playing a lot on PS5. I got this solely to play Starfield and its been a blast. Does well with long play days, load screens go quick and smooth, barely any lag. My biggest gripe with xbox is the controller battery situation. They are not rechargeable and you will have to buy a third party battery pack to make them so. However, the design is great for people who have smaller hands and/or wrist issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but surprisingly slow, lots of things fail to load. All in all happy with product but not super compatible with Samsung set up if we’re being honest

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Beyond Satisfied

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than a PS5 forsure, though im now mostly a PC player but this is the best Console out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pirchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Clear images, HD is awesome. No glitches so far.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb console by all metrics. Graphically it's a powerhouse, the game library is slightly lacking but what is there is incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft finally redeemed themselves

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent console. I was really skeptical about it when this and the PS5 were first announced. Thinking Xbox would have just another console gathering dust in my theatre room, as the Xb1 and Xb1x did. But with GamePass, and a revamped interface, this console is a serious contender for MVP. I have no doubt that PS4 won the last generation round, though I'd give the generation before that to the Xbox 360 over the PS3. I'm impressed with what Microsoft has pulled together here. The only major down side is Xbox STILL can't push out a console with rechargeable batteries. C'mon... that's an easy one. A minor down side is the initialization of the system had some timeout and connectivity issues for me (video on YT). Mainly in getting the updates installed and my MSFT account synced. But it's worked great once I got through that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Recommend Purchasing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had PlayStations in the past so getting this was truly one of the best decisions I've made. The UI is easy to navigate so you'll have a smooth transition if you've never owned an Xbox before. I highly recommend purchasing this over the model S because the display is high quality and the storage is worth the extra money. If you find yourself downloading a lot of games, the disc drive is an excellent back up for you. I also recommend getting the Game Pass on this console because you'll find a lot of Indie games that deserve high praise. Finally I'd like to mention the controller is much more comfortable to use than the PS5 duel sense controller.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and such a great deal every thing involved . From pick up to set up did fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Powerful Gaming Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heft suggests a quality build. The unit is silent and the temperature only warm enough to let you know there is a lot of power inside that case. The weak point of the Series X is the UI. It's a catalog of everything: titles, settings, achievements, apps, community, events but poorly organized into piles: the Game Pass pile, the Store pile, the Entertainment pile and the Events pile and a main pile containing owned games, settings, achievements, Xbox Assist, HDR calibration and MS Store. It reminds me of the accumulation of the disorganized collection of tiles in Windows 8; a large number of them pushing items on sale from the MS store. My series X is connected to a large 4K TV but the display looks like it's on a 4-inch phone. Quick Resume is really neat. The game play, graphics fidelity and performance are the reasons I bought the Series X and I'm not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consider this before Buying

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy unboxing and setup, system is very intuitive and runs off the old Xbox one user interface(if it’s not broke don’t fix it). As far as game play goes the quick resume feature is fantastic along with the game pass subscription service you can get with Xbox. Additionally if you’re interested in streaming media with your console, the Xbox series x blows the PlayStation out of the water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never wait to Upgrade!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the amount of time it took me to get one of these, and the fraud loss L I took in the process, I barely want to touch a review. But, I actually love the machine, its a beast. (I was still playing a old xbox One) There are not many games i have even been into lately, and the only one I was really playing was Destiny 2... I was okay, but didn't do much High end content. I hated Pvp because I always get wrecked with 2-3 kills in a game. My first 100K game played, we hit that... Pvp, 20+ kills, without even using much strategy... Pack Kills, are FUN!!! :-D Anyway... I guess its time to finally go back and try to get my gallaHorns!!! Lets GO!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel the need. The need for speed!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really love the Series X so far. It’s the speed of the box that gets you. It’s sooooo fast. I had to boot up my One X on another TV and I had forgotten how much slower it is. Games load so fast now and quick resume (when it works right) is amazing. Auto HDR is making old games look even better and the frame rate improvements makes everything run buttery smooth on the LG CX. It’s also whisper quiet. The icing on the cake though is Gamepass. So much greatness streamed to this amazing box for a low monthly fee. There are so many good games my backlog is out of control. Luckily I’m saving so much time on load speeds I may get caught up soon. If you can get one I can’t imagine you being disappointed. It’s a fantastically well engineered machine that works really well. I love it. Good luck and I hope you’re able to track one down because it’s worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husbands birthday and he loves it. The games load up so fast and the quality is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every Penny!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent months trying to purchase and Xbox Series X and was unsuccessful. So happy that we wer able to purchase it from Best Buy. My son was so surprised on Christmas Day. He loves it and the Ultimate Game pass too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went up $100 7 days after I purchased it. WHEW

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the Xbox X! What could POSSIBLY be wrong with that!? Got it A WEEK before the price increased $100.00!! Timing is EVERYTHING!

    I would recommend this to a friend