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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 36,771 reviews
  • Rated 5 out of 5 stars

    Same as PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion ps5 and series X are on par with each other. On spring break I made it my job to get the X and Ps5 (was a 24/7 endeavor). I have played both and basically they are the same. Different controllers (the new Ps5 have the dual sense, but remember it only works if the game developers program for it. Just like the speaker in the dual shock. Not too many games used that). Get what you can. I am coming from only playing the PlayStation (from 3 on) and so far I love the X. Better than the ps5? Each equal (like having two kids love em both the same). ;0 One thing that does set the X apart is the game pass. I am playing Outriders day one for free! So if you get the chance get one or the other or both;) don’t get caught up in the “I am loyal to Sony or Microsoft “ it’s a product not a relationship! Good luck and have fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X (cellent) Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for decent price. We are happy with our new X box

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great system for gamers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Xbox thru the citizen one zero percent finance option. Love the baseball game is free each year on the release date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New XBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This XBox rocks, fast and capable of playing my old Xbox games. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Beyond Satisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than a PS5 forsure, though im now mostly a PC player but this is the best Console out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenom of Gaming Consoles

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I need to say much here. I got this with 2 years of Game Pass Ultimate. I can’t imagine how game consoles get better from here (even though they surely will). Glad I opted for the X instead of a PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the anticipated GTA 6 release and have been using it a ton. I was a PS guy forever, but it has converted me for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loved his present, he plays everyday and I like it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid console, great game library, generates less heat than i thought it would

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the Long Wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding graphic capabilities and performance. Paired with XBox Gamepass, it's a must-have for gamers, especially those who value a large library of titles at their fingertips across multiple generations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox gang!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! Fast downloads and reliable! Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It loads games in seconds and boots up super fast. Playing a 4K is beautiful as long as you have the appropriate TV or display. And your media apps are all available to view and work as expected. The system is packaged very well from Microsoft and it is a pleasure to open and wield protected. Out of the box it comes with everything you need. Setup is easy and fast with the Xbox app for smart phones. You will be up and running in a few short minutes. The system runs cool and Quiet! It is a huge improvement from last generation. You will need to make sure your entertainment unit has enough room for proper airflow or place it beside or behind your TV. The only con so far is the power cable is a little on the short side but definitely not to small but a longer cable could add flexibility for placement considering it’s size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been waiting for the Series X to drop price for a while and finally it did so I bought me one. Best Buy was really quick and convenient to buy from. After having a series X for about 7 months now I can say it really is a premium experience. Quick resume play, fast loading and download times, and the storage is really convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GamePass!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GamePass makes all the difference with the ability to play and try so many different games. The larger hard drive makes a big difference for downloading multiple games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and such a great deal every thing involved . From pick up to set up did fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of Best Buy rather than the Xbox series X . There is a lot of reviews online and YouTube that will tell you how amazing these consoles are . The Xbox series X is amazing ! But I rather compliment Best Buy for the way they are handling selling these products . They seemed to resist the bots that are ruining the experience for everyone. I just simply clicked on the app and was able to secure the console and pick it up a week later after Thanksgiving . I didn’t need to camp out or pay a scalper more than retail . The staff at the store couldn’t have been more nicer . I’m trying now to get the PS5 and I’m trying Best Buy first before any other store . I recommend this advice to everyone . Please be patient ! Don’t pay more than you have to ! Best Buy’s customer service is excellent and the best place to buy your next generation console .

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a new gane system in years. What an upgrade from the xbox one. More game options, graphics are better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say i was skeptical on purchasing another consile but once i downloaded my first game on the xbox series x and saw the loading speeds faster than space travel and the graphics better than vr i was so glad i did and upset i hadnt done so sooner. Amazing product in every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Runs fast, quiet and has plenty of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamers dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, fast, reliable. People complain about fan being loud, I have no issues with my new series x, love it.

    I would recommend this to a friend