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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 36,771 reviews
  • Rated 5 out of 5 stars

    About time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About time I upgraded to the Series X from the Xbox 1. Download speeds are significantly faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consider this before Buying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy unboxing and setup, system is very intuitive and runs off the old Xbox one user interface(if it’s not broke don’t fix it). As far as game play goes the quick resume feature is fantastic along with the game pass subscription service you can get with Xbox. Additionally if you’re interested in streaming media with your console, the Xbox series x blows the PlayStation out of the water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super pumped!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE IT! definitely worth the few tries. Got it without the memebership. Also got a ps5. Seems I have the best luck when it comes to getting them. Got friends and family ones also. Thank you Best Buy! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console that needs more exclusives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It truly feels next gen with quick resume. I bashed it before I got my hands on it and now I regret it. It may not have all the best games yet but it will. Two exclusives for now but it will have more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing fast, stunning graphics—next-gen gaming beast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Got it for the family for Christmas. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NewSeriesX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a single issue with my new set up. Smooth process for pickup and return of old system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Xbox One upgrade, caveats for PS4 owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic power and super quiet cooling. Quick Resume and Smart HDR (adding legit HDR to content that wasn’t created for it) are well worth it, and while the SSD storage is not as fast as the PS5 on paper, it’s still a vast improvement over last gen. Backwards compatibility with everything on the Xbox One is incredibly seamless. It’s lacking in exclusives for now so there is a hard argument to make for someone changing from the PlayStation family, but even just being able to play some of last-gen’s games in a higher frame rate (Sekiro finally feels good to play, as with any other game that shipped with an uncapped frame rate) is a worthwhile upgrade from the Xbox One family for anyone who can afford it... and find it in stock for now. Good luck and be patient for the restocks, and screw the scalpers trying to charge people more than MSRP.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X, we appreciate the feedback. We are glad you're enjoying the power and backwards compatibility. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Expensive but totally worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our original 2013 xbox one crapped out on us, we went straight to best buy for the deals on friday and BAM new xbox series X its SOOOOOOO much faster loos waaay better 10/10 buy. expensive but the original was the same price if not more with the kinect and lasted 11 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product it’s a product and does what the product says it will do so I am enjoying said product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console for gaming in general

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console especially if you want to play old xbox games and new games on the same console, resolution reaches 1080p at max which is very awesome, games like fortnite load in very fast, more faster than a gaming pc with a rtx 3050 gpu or higher. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are great, and it runs super fast. I love playing old and new games with Game Pass. It's quiet and smooth, making gaming fun. It's a bit big, but worth it for the power. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave up on buying the Xbox X since the pandemic. Decided to get one recently as a reward for our son’s excellent school performance and we are not disappointed. What a night and day difference between this and the Xbox one S. Great video and graphic details. Super fast performance in everything we throw at it. Wish we were able to grab one sooner. Now we wait for the next better and greater new model. In the meantime, we will continue to enjoy the Xbox X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there aren’t any console selling on release but I switched from a ps4 and never had an Xbox one. Game pass really is the best thing in gaming. So many games I would be hesitant to buy or even play but can try all I want now. Love the fast loading and the slick interface. The series x controller is also fantastic. My personal favorite controller ever is the wave bird for the GameCube and this controller will probably take my new first place. If you’re coming from an Xbox one I’d maybe wait. But if you switching from PlayStation I’d say go for it. Also, try and snag game pass ultimate around the holidays/a sale. They’re normally 45 dollars for 3 months. Around thanksgiving I picked them up for 20 dollars a piece. You also get three months for a dollar when you first sign up. So for 61 dollars I got a year of the best deal in gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son is Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 16 year old son for Christmas. He loves it! Downloads games much faster than our old Xbox One and much better quality of games all around. Plus, our old Xbox one controllers work with it, plus it comes with a controller as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good no isssues so far. Best buy made it easy to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box x

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a good product I love that it’s not too heavy but it’s easy to set up! As a girl usually I don’t know how to but with this is wasn’t hard at all! Was super happy with this!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to say the the new features on this console are incredibly. Load times are impressive plus the resume play is awesome in my book. And the opening of the box is very premium, Apple iPhone like!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect as Ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet it is. It doesnt get hot very often and it runs so smooth i forget i even turn it on sometimes lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console full of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have a PS5, but wanted to play Starfield, so ended up buying a Series X last minute. Have never owned an Xbox so getting used to the UI took a few days, but I’ve really been enjoying the numerous features the Xbox ecosystem has to offer. All the titles on gamepass, tons of old favorites from the 360 era available via back compat, and the various boosts that games have received. One X enhancements carrying over, quick resume, and auto hdr give so many titles a current gen feel despite their age.

    I would recommend this to a friend