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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 36,571 reviews
  • Rated 5 out of 5 stars

    Greatest console ever made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience is amazing, you can tell the difference between the x and the s series. It is so smooth when playing games and the 4k stream and movies is the cherry on top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my series s for the series X and I could not be happier with the decision. I also happened to catch this system on sale so the timing was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great And Smooth Console Nothing Wrong With Itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    120fps gaming for a good price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whisper quiet gaming with a disc drive! I had the Xbox One X before and this is a massive upgrade. The biggest difference is the ability to play games in 120hz mode. This is the biggest difference because I honestly play games like COD and Halo, which are both available on the One X but cannot do 120fps. It's a perfect box for 120fps gaming an also to use as a media center with a 4k Blu Ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has been one I do not regret making. The store price matched my purchase, which made me really happy, and it made the perfect birthday present for my husband. It runs and operates as expected. I did purchase top and bottom fans from a different company to support air flow and temperature so that the operation is optimal for longer. I have no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same as PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion ps5 and series X are on par with each other. On spring break I made it my job to get the X and Ps5 (was a 24/7 endeavor). I have played both and basically they are the same. Different controllers (the new Ps5 have the dual sense, but remember it only works if the game developers program for it. Just like the speaker in the dual shock. Not too many games used that). Get what you can. I am coming from only playing the PlayStation (from 3 on) and so far I love the X. Better than the ps5? Each equal (like having two kids love em both the same). ;0 One thing that does set the X apart is the game pass. I am playing Outriders day one for free! So if you get the chance get one or the other or both;) don’t get caught up in the “I am loyal to Sony or Microsoft “ it’s a product not a relationship! Good luck and have fun!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from my previous Xbox that was purchased back on 2017. Runs smoothly with no trouble handling fast action games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my XBox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this XBox Series X very much. I prefer the option to have a disc drive. While digital content is the way of the future, the drive is a great option to have available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly fun, fast, and incredible graphics! Endless hours of joy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super pumped!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE IT! definitely worth the few tries. Got it without the memebership. Also got a ps5. Seems I have the best luck when it comes to getting them. Got friends and family ones also. Thank you Best Buy! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It loads games in seconds and boots up super fast. Playing a 4K is beautiful as long as you have the appropriate TV or display. And your media apps are all available to view and work as expected. The system is packaged very well from Microsoft and it is a pleasure to open and wield protected. Out of the box it comes with everything you need. Setup is easy and fast with the Xbox app for smart phones. You will be up and running in a few short minutes. The system runs cool and Quiet! It is a huge improvement from last generation. You will need to make sure your entertainment unit has enough room for proper airflow or place it beside or behind your TV. The only con so far is the power cable is a little on the short side but definitely not to small but a longer cable could add flexibility for placement considering it’s size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why are you even reading this!?!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful gaming console available! Fantastic 4k resolution, legendary specs, connection, loading times, and wonderfully disguised as a mini fridge so you can easily play make belive house with the kiddos and then switch to blastin noobs in COD, creating multiple (virtual) 5 star felonies in GTAV, Or building the castle and landscape of your dreams in Minecraft, ... What's not to love!? The only negative in this situation is that you're reading this instead of buying it right now. So what are you waiting for? Add it to your cart and bye-bye bye. There's a whole multi-universe of action, adventure and creativity. Awaiting you man. Get on it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and very easy pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded because my Xbox one went down. So far it has been great, worked right out of the box and was easy to set up. Pretty much everything transferred over and I got right back to my games and streaming. The pickup process through best buy and payment through citizens pay was seem less except for best buys website not working for a location switch to a Best Buy closer to me, I had to deal with their online chatbot for about 15 minutes but that was a minor inconvenience all things considered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console that needs more exclusives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It truly feels next gen with quick resume. I bashed it before I got my hands on it and now I regret it. It may not have all the best games yet but it will. Two exclusives for now but it will have more in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to say the the new features on this console are incredibly. Load times are impressive plus the resume play is awesome in my book. And the opening of the box is very premium, Apple iPhone like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of Best Buy rather than the Xbox series X . There is a lot of reviews online and YouTube that will tell you how amazing these consoles are . The Xbox series X is amazing ! But I rather compliment Best Buy for the way they are handling selling these products . They seemed to resist the bots that are ruining the experience for everyone. I just simply clicked on the app and was able to secure the console and pick it up a week later after Thanksgiving . I didn’t need to camp out or pay a scalper more than retail . The staff at the store couldn’t have been more nicer . I’m trying now to get the PS5 and I’m trying Best Buy first before any other store . I recommend this advice to everyone . Please be patient ! Don’t pay more than you have to ! Best Buy’s customer service is excellent and the best place to buy your next generation console .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox. It runs great and I haven't had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely get to play but the boyfriend absolutely loves it. His old system was starting to run really slow and lag, but he’s on the series x daily and we’re working on getting him the necessary tools to properly stream. We have plans on buying a second one so that I can play with him from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing system. Xbox series X is all that needs to be said. Great purchase! I did go ahead and buy more storage, but the system is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet, Fast, and Beautifully designed console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system. Fast when booting up and loading games. Amazing visuals with backwards compatibility with all xbox consoles. Console is ridiculously quiet even when playing demanding games. The best feature by far is quick resume, allowing me to jump right back into different games even after playing other ones. Just note that when you have game pass, the storage fills up FAST. You might need to think about getting an external SSD when getting this console...

    I would recommend this to a friend