Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 36,571 reviews
  • Rated 5 out of 5 stars

    Lucky to have gotten one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a new Xbox, this is the one to wait for. I got lucky because I was obsessively following a bunch of those restock accounts on Twitter and was able to snag one when it a recent restock went live. The only complaint I have is that I want it to work more seamlessly with my new Sony TV (X900H). I've had to mess around with the settings on both devices quite a few times to get HDR working properly...but once I had that figured out, the Xbox was fantastic. Before I was having some oddities with what felt like controller lag, but I think all of my settings were improperly configured so the TV and the XBOX weren't talking to one another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t Beat an Xbox

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, performance and graphics. Being able to play games from oringal Xbox and beyond is a great reason to pick one up for yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using it. It works great. Lots of space for games.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Next gen goodness!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing was the speed. No longer do you have to wait hours to get games and, while in gameplay, everything is much more smooth. I'm glad I finally got ahold of one and haven't had any issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is the choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X with All access is sincerely the way to go in the modern console market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is the best deal on gaming! My son loves his series X! My daughter loved it as well so we’re getting her a series s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From a first time gamer it’s an easy and smooth set up process.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    9/10 worth.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what they say is really hight end console, only tip and for sure is the BEST! Keep it in a place where air ( cool ) and empty space because it get hot bebe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future of gaming

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is undoubtedly an impressive games console. In fact, I'd go as far to say it's barely a games console in the traditional sense at all. It's a gaming PC, with the exterior to match, but at a fraction of the price. Its problem (if you could call it that) is that it's so overpowered for what it will be used for in the early days. But then, that's why it's well worth the investment. Once games start to realise some of its potential, you can be safe in the knowledge that you have invested in a machine that'll have the grunt to cope – and then some. It is also silent too – hence the big fan grille on the top – and while it may lack that initial wow factor, we believe its moment in the sun is further down the road, when that big engine under the hood gets the run out it deserves. Then it'll be one thrill ride after another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and awesome product. Ive used my xbox for years without an issue. Even if there was an issue Best Buy has always taken good care of me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X could be better, definitely not worth the money you pay vs buying a PC

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best XBOX Since the 360

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a fan of the original xbox and the 360, but the Xbox One left you with something to be desired, this new Xbox Series X is the Xbox for you. Yes, the launch is a bit light on games, but what is available simply looks amazing in 4k. If you have a TV that can take advantage of the XSX, you really should be looking into getting it. MS has really stepped up their game with Gamepass and backwards compatibility. All your old games are there, with your saves and they just work on this new console from the get go. New games like COD Cold War look amazing in 4k. If you are an Xbox fan, this new console is for you. If you have a nice 4K TV and you are considering Gamepass, this Xbox is for you. This new Xbox is a really good start to the new console generation and it will only get better when the big games start arriving soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been loving my new Xbox Series X. The controler is very ergonomical, and fits very well with someone who has bigger hands. If you get a Series X, its definately recomendee to get GamePass. So many games at your disposal to take advantage of the consoles power! If you have an audio videon receiver, the audio pasthrough allows for the highest quality of sound while gaming. If you are a gamer, this console is a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox top one

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox x is so good The Performance is so good love u xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Future is Here

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is astounding. It boasts remarkable graphical prowess and industry leading features like quick resume that will set the bar for gaming moving forward. It's also surprisingly small in stature compared to its main competitor, the PS5, and is also much quieter due to thoughtful design for the ventilation. To be quite honest, Xbox lost me with the previous generation, but they have won me over with the Series X. Microsoft has done a stellar job of building a beast of a console that, when paired with Game Pass, creates a match made in heaven for all gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, but unnecessary

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but, to be honest, my gaming pc plays the games just as good and its much easier to add more storage to a pc. Also the MS game controller works with a pc. No complaints except for lack of storage. The games are large. You probably need a 20TB if you want to keep all your games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get my order in and pick up is easy geek squad is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console. Very quiet.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having Playstation the last 3 generations, I decided to try branch out and try both sides this time around to see what I'd been missing out on in Xbox exclusives. Pros: Dead quiet, even with "next gen" games. Backwards compatibility - have enjoyed catching up on some Xbox 360 games in backwards compatibility mode. The ones that are "enhanced" are truly impressive for 10+ year old games. Cons: Controller is comfortable, but not as impressive haptics-wise as PS5's Dualsense. No rechargeable battery included for controller - add $25 for first-party option. So far, I am really enjoying the console, and have even decided to buy some cross-platform games on it instead of PS5 (when either graphics are better, or the extra haptics or trigger feedback are not in play) as it's much quieter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Splendid

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the serious S at far so good can’t wait to get a 4k tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid piece

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an Xbox one that was purchased in 2015 and this has exceeded all expectations. The new interface is better and much quicker

    I would recommend this to a friend