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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 36,571 reviews
  • Rated 5 out of 5 stars

    Xbox Series X(cellent)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great purchase. I had an Xbox One before this and it still worked great but a buddy of mine persuaded me to purchase one while it was on sale. It was such a steal and the purchasing online was so easy and manageable. ! This Xbox is great and the updated graphics and frames are amazing. All games look great and work noticeably quicker. Great purchase and if you are on the fence, you will not regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great bang for the buck.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck. Games look really good for a system under 500 bucks. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Generation Console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A powerful new generation console that is on par with the PS5. I believe that Microsoft has better deals when it comes to exclusive games and subscriptions. The controller's battery is absurdly long, lasting days without a charge. Between this and the S model, I recommend the X if you have a compatible television in terms of resolution and hardware.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the trade in

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trade in opportunity allowed me to get this without feeling like I spent too much on it, works and looks great! Very pleased with my Xbox and could not be more grateful. I am a college student and my roommates and I love how detailed it looks on our tv, we love our movie nights and the video quality is amazing! I had an xbox series s and I missed being able to play my disc games on it so it was such a breath of fresh air to be able to use them again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick delivery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Local store was out, ordered and had delivery in less than 72 hours. Everything I had hioed it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it...minus the lack of exclusives

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy actually had the best system for avoiding scalpers of all the other retailers in my opinion. Lots of sitting on the website and waiting, but it paid off for me. Been enjoying my Series X for nearly a month and have to say its awesome. The biggest thing I have noticed since moving from my original Xbox One Console to this is the noise. This console is dead silent. I have not heard the vans kick in once, regardless of what you're doing on the console. I tested it by launching Red Dead Redemption 2 and closing it, then re-launching it, then closing it, then opening Cold War and then closing it to give it a real stress test. It was able to handle it no problem and didn't make a peep. This machine is a real beast, if you can get your hands on one...do it! Only complaint is lack of exclusives, but hope that changes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Load speeds are quick and Quick Resume is awesome for games that support it. I do wish that games like Forza Horizon 5 worked better with Quick Resume. GamePass is a must if you have an Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal for a system of this power. Makes your games look great with 4k and HDR. Make sure you buy a TV that has the new HDMI 2.1 inputs such as the new OLED, etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really really smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pair this Xbox with a 4k TV and youll be mesmerized for hrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My employee and Best Buy membership review.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I became a Best Buy member honestly the best thing u could do helps a lot wit everything u buy it comes wit a protection plan and the employees are really great as well will come back again to get more stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his Xbox glad the associates gave me recommendations on what one I should purchase . I know nothing about gaming systems they helped with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of power, realistic graphics, deadly silence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start off with I see a lot of post that say this is a scam etc. To clear the air. There are people that can resell through amazon just be weary of who you're purchasing from. I purchased this directly from Microsoft throguh amazon at 599$ CAD. I did also have to purchase a tv for the full experience samsung Q70 hdmi 4 supports 2.1 hdmi and 4k. The Q80 &Q90 do support this also if you were wondering. The xbox does give calibration options for your TV. The walk through at the beginning is really key for the experience. Yes we were short handed because xbox delayed all their new game releases but system functionality wise SO FAR is great. I will Update this once I've played some games just to advise of my full experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend had to wait a year to get it and now that he finally has it he loves it. Has played it everyday since I got it for him. Honestly, sometimes I regret buying it lol that’s how much he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen with a classical Catalog to boot.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen is here. Great to see this console offer a breadth of titles that you can play out the box - classics from the catalog of Microsoft and 3rd party titles. Great not having to throw out old games because a new machine is release and not backwards compatible. Setup was a breeze - just a few cable connections and connecting the controller to the system and then you’re off. At first I was dismayed to hear that Xbox Gold was gone but it’s replacement Game Pass is a bonus in my eyes. Opens up a lot of titles I may have missed being released to be downloaded and played. I have not had any software issues personally on this new system. The UI is straightforward and familiar. Looking forward to the next gen titles, be they exclusives or classics updated to take advantage of the new processing power and visual effects.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Monster System

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gaming monster with enough power to play any game, and stream anything with cloud gaming with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best console by a wide margin

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got very lucky in being able to preorder this back in october and I am so very satisfied with it. It is by far the happiest I've been with a gaming console purchase in my life. The load times/quick start functionality is just amazing. The only problem with that is waiting for your friends who have previous generation xboxes to load up their game! I also love the design/profile of the system. This is a console that will look at home in any home - whereas the same cannot be said about the gaudy PS5. You already know this, but if you can get your hands on one of these as MSRP, do it without even thinking about it. I hope that in the coming years Microsoft releases a VR headset that leverages the power of this system, or works out some kind of deal with Facebook/Oculus. It needs to happen!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nick,

      We're thrilled you were able to get your hands on one! Thank you for taking some time to share your thoughts with us, we really appreciate the feedback! Whether it be the newly-added Quick Resume functionality, aesthetic design improvements, or the overall powerhouse of an operating system, we couldn't be happier to hear you are enjoying your Xbox Series X Console experience. We're right there with you, we're hopeful for the future, and the exciting, new products we intend to offer. Stay tuned!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised our son with this system for Christmas. He LOVES IT!! The graphics are amazing. Do yourself a favor and DON’T pay those high prices for this. Be patient and you’ll find one at a regular price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from the S

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I’d originally bought the Series S because I was unable to get my hands on this one even though it was the one I wanted. I wanted to go next gen, but also be able to play copies of games I’d already purchased for the Xbox One X. Great next gen gaming for a reasonable price. I was initially skeptical after purchasing the entry level S console, but it packs a punch. So glad a upgraded. So glad I can start playing my old games and old games I’d never opened as well. A whole new world has opened up for me. I was so impressed with the optional hard drive I purchased with the S I bought a larger one for this one and have tons of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it with the game pass and it’s been amazing. All you can play model is the way to go. I might even get series s just for the basement

    I would recommend this to a friend