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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 33806 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 33,806 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned both the X and the S. The X-Box X was worth the upgrade. It is faster and you can have more games on it. You don’t realize how useful that is, but nowadays, the game files are so big that one big game takes up all the memory. So if you have a family, it’s worth it to have the X so everyone can have a game on it. Next part of my review is purchasing it from Best Buy. The purchasing was easy and we were able to buy geek squad protection seems a little expensive but when the game box itself is $600 it’s worth it we received the package very quickly and in good condition. Controller: on a sidenote, the controller we do not use the standard Microsoft Xbox controller. We have the Xbox elite controller, which is hands-down, the best controller that we have ever purchased and we have had scuff and evil controllers which cost easily an extra $100 to $150 more. The elite controller has removable analog sticks and back paddle buttons. And we found with the scuff controllers they did not last long at all. Hope this helps.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Best Christmas gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the **Xbox Series X** as a Christmas gift for my husband last year, and it turned out to be the best gift ever! He’s been using it every day since December, and we couldn’t be happier with how it’s performing. The graphics are stunning, the gameplay is super smooth, and the load times are practically non-existent. What made this gift even more special was the fact that I ordered it just a week before Christmas, and it still arrived on time—such a relief during the holiday rush! My husband was over the moon when he opened it, and he even teared up with joy. Seeing his reaction made everything worth it. So far, he hasn’t had any issues with the console, and it’s been a fantastic addition to our home entertainment setup. If you’re thinking about getting one, I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The best Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting much when I picked up a used Xbox—but wow, was I wrong. From the moment I plugged it in, it felt like I’d stepped into another world. The console booted up smoothly, barely a whisper from the fan, and before I knew it, I was deep into Xbox game pass, flicking through games like I was unstoppable. Despite being pre-owned, this Xbox has clearly aged better than me. The controller? Still snappy. The graphics? Still sharp. And the hard drive came with a few leftover games that were basically a bonus treasure chest. Gaming sessions have become the best part of my day. It's fast, reliable, and surprisingly clean (I have seen some markings to show it was used). But this console? No regrets. Just pure, pixel-perfect fun. So yeah—It might not be new, but the memories I’ll make with it? Those will be legendary. All thanks to Best Buy!⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    This is the one to get!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! Load times so fast . Backwards compatible with all Xbox o e games! And did I say graphics? Im still using a pioneer plasma 720p and the graphics look incredible (my tv does accept a 1080 signal that maximizes the screen) don’t let not having a 4k set sway you on this.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Perfect equipment, Game Pass is a necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TAbsolutely amazing, got Game Pass as well (highly reccomend if you get an X, S, One, PC, doesn't matter,value is unbelievable). There may not be a bunch of games optimized/released yet, but, Game Pass provides pretty much every title that has been optimized or released. Even if there isn't a next gen version, auto-HDR can improve a lot more games. Jedi Fallen Order, Ori and the Will of the Wisps, and Madden look and play incredibly. If/When you can get ahold of a Series X, you can tell the difference immediately between load times, graphics, and overall game smoothness. Now that I've upgraded, I could never go back to my One X.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Series X and all of its features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this is an early Xmas gift for my girlfriend. She’s had the Xbox One for so long and she was actually thinking of getting the PlayStation 5 but then she did a bunch of research and decided to stay faithful to Xbox and there are no regrets . She loves that she can still use her Xbox One disks/games even though she has the gamepass lol for the added nostalgia. The 2TB storage is epic, the downloads are so much faster , and the graphics are insane!! Def worth the money, there hasn’t been one day she hasn’t played.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Performance

    Rated 5 out of 5 stars

    XBOX Series X = Delivers Solid 60-120 FPS Gaming!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so... 1. High Octane 60-120 Solid FPS Smooth Gaming!!! 2. Blazing Fast SSD Loading & Rendering Speeds On All Fronts!!! 3. 1-TB In Storage, Beating Their Competitors In Competition!!! 4. Familiar Xbox Controller With Great Features & Functionality!!! 5. First Party Game Series Like HALO & GEARS of WAR!!!" 6. The Best of The Best Gaming SUBSCRIPTION SERVICE EVER!!! (Overall ~ 10/10 Drop-Kicks!!!) This Is A Fantastical Video Gaming Console That You Will Not Regret Ever Owning... Unless You Are A Close Minded Fan Boy! I Dig All My Gaming Systems!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    This Xbox delivers!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most notable features I noticed are the extremely fast load times and improved graphic fidelity. I was surprised at how small it was after all of the comments on the size. If you are an Xbox gamer you will not be disappointed. I would recommend an external hard drive to store games as I have game pass and was able to very quickly fill up the storage. One down side is that you cannot play games that are optimized for the series X off of the hard drive and get the optimized features. But I had no problem playing Xbox one /360/Xbox games directly off of my external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Xbox is amazing!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing equipment and the graphics and spot on! Wayyyyyy better than the older model this one is soo much faster! There’s zero lag when playing video games, I am satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded from the Xbox One X that is a beast of a console for what it is. I have many disc games so a digital console is out of the question for me. I can now finish Borderlands 3 and Tiny Tina's Wonderlands in an upscaled 4K at a butter smooth 60fps or a somewhat smooth 120fps. Red Dead Redemption 2, although it does not have a 'next gen' update for more than 30fps. I enjoy it only taking a few seconds to load into the game instead of the 5 or so minutes on the One X. Other games like COD, Forza and The Quarry; all look and play amazing on the Series X. Overall, I am very satisfied with my purchase and would recommend to others, unless you just wait for the next Xbox to release.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my son. He upgraded from an Xbox360 to a Xbox SeriesX, so of course he loves. The storage is amazing. The performance is top notch. The design is beautiful. We are both happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I could say anything bad about this XBox. It is very sleek and attractive looking in itself, and yes they are a bit expensive, but you get what you pay for and Xbox carries itself with the name. I think they did a great job with this product. My son couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance, Speed

    Rated 5 out of 5 stars

    X-box series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics the picture the speed it’s amazing very happy with the performance the service in store was great we play a couple of hours a day the grandson plays he has a lot of fun with the kids games we have for him

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best place to get it. I got to pick it up a day early and process was simple. Now for the console itself, everything loads up way faster, the graphics and steady 60 frames is noticeably better than on xbox one x, love the new d-pad, games download a lot faster, and quick resume is a must have. Only thing I could add is a 4k UI, it will make the UI feel a lot more next gen. If you have anything less than an xbox one x, this is a must buy console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying all of the features of the Xbox Series X, especially the Quick Resume feature. Thank you for sharing your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times, Speed

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system. Best gaming purchase possible. If you have been playing Xbox for a long time, the XBOX X Series is a great upgrade. Quick load times and install times are quick as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a long time since I upgraded my game systems, other than my handheld, so I wasn’t sure how I was going to feel with the newer system. I got it and love it though! Games play smoothly and with the design it doesn’t take up too much space on my desk!

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Speed

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting one of these for a while, it’s perfect. The speed of which it loads up after powering on is insane, the speed of loading apps and games is insane, I completely forgot about the quick resume feature so that was a nice “surprise”, and the new display options are great. I also love how heavy the console is bc it can’t get yanked off my desk like my old Xbox one did (my dog ran through the controller cable). 10/10, everything I needed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best box ever made

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year later and im still so happy. Playing backwards compat games to gamepass and extremely high fidelity and speeds. Smart delivery has been worldclass and quick resume has been a futuristic feature. What a beast! Cant wait to see what slim or 2.0 version can beat from this monster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new Xbox! The picture quality is amazing and it has a ton of storage. I also love that I can play some of my old games because it has the disk feature. I have recommended it to people and will continue to do so!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 4 out of 5 stars

    Great performance and services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is great and the performance is wonderful. The load speeds are nice and quick and the graphics look amazing. Quick resume works wonderfully and optimized games run perfectly on this console. All around a great console for any gamer, and it’s provided a really enjoyable experience for me. The only problem is the lack of exclusives, but with Microsoft buying new ip’s and the whole of the game pass service, as well as lots of really great third party titles such as Cyberpunk 2077 and Assassins Creed Valhalla the lack of exclusives isn’t too much of a bother for me personally. So i’d rate it a 4.5 out 5 stars but that’s not an option so a 4 is good.

    I would recommend this to a friend
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