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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36575 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 36,575 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hard to get for the right price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice console. Super fast and great image quality. Its was very hard to get one for the msrp price, be patient and wait for them to be in stock and get it for the right price, dont support scalpers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it with the game pass and it’s been amazing. All you can play model is the way to go. I might even get series s just for the basement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X plays the same games as its predecessor, the Xbox One, just better, faster, and at higher resolutions. I signed into my profile, opened my game library, and downloaded all the Forza games from the collection of the titles that I’ve collected over the past decade. I strongly recommend investing in a console like the Xbox Series X. The Xbox Series X was designed for 4K gaming (and 8K video). It looks fantastic on my 4K Samsung. It is delivered with a standard controller that uses two AA-Batteries. I recommend the Xbox Series X Play and Charge Kit with a Rechargeable Battery + USB-C Cable. The staff at my Best Buy store was well prepared to deliver the Xbox on launch day; in-and-out is 5-minutes. My Xbox Series X has performed smoothly with no problems since my purchase on the Day One release.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox Series X! It's great to hear that you've seen how much better games look and play on it, too. We're glad that it's working well for you and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox series x for the win!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Very satisfied with the Xbox series x! I have two of them, one for a year now and now this one. No issue’s or problems. Definitely a great multifaceted entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his Xbox glad the associates gave me recommendations on what one I should purchase . I know nothing about gaming systems they helped with everything

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful piece of equipment and flawless performance and I recommend this series X 1 TB and Xbox all access is top shelf and a lot of my friends getting this system now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good had to buy one for other step-son!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Xbox Series X for my 18 year old step-son as an early Christmas gift. He previously played on Xbox One S (not to be confused with the Series S). He loves the new Xbox X and the outstanding graphics and download times etc. The 1 downside to buying this 4k monster of a gaming system, now I will have to go back to Best Buy and purchase him his own 4k t.v. for his bedroom, so I can have our family room t.v. back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PURCHASE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console! Graphics and speed are amazing!! Worth every penny!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are enjoying how fast the Xbox Series X is and its awesome graphics. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of the XBOX & the Series X delivers! Game play is top notch & watching 4k Movies, amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console for a good price! Was also able to make payments on it! Plays great in 4k!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only purchased to build a flight simulator, cheape

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought this so i could run msfs in its full glory. My t.v. doesnt work right with the variable 120hz refresh rate, it starts wigging out and it seems most the new games are coming out in 30hz refresh rates, so its a little disapointing in regards to that, 4k movie discs look really good on it my understanding is the picture is as good as $1k 4k players and i believe it. I get amazing download speeds at 530mb, i wish it would support p.c. perifials like flight controlers other than the turtle beach. I also wish they would incorporate v.r. play station is already on their second generation of v.r. if not for my love of flight i would prob go with a ps 5, but this was cheaper to build a flight simulator with a turtle beach flight controler then building a p.c. rig. The internal hardrive will only hold about 5 full 4k x games i added an external 1tb usb 3.1 drive for all my standard games and then i added the 1tb internal ssd drive = 3tb in order to have a decent amount of games ready to go. The new games are rather large. Biggest complaint is for suposedly being as powtful as a p.c. it doesnt offer much in the way of peripheral support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this Xbox for almost 2 years and still runs every game I put it through. 24 months of GamePass was also a big plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Evolution than Revolution

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Xbox One X everything about this new system feels more like refinement rather than an evolutionary overhaul. Both the old system and this new system share the same UI. The design language is very similar, especially the controller. Added grip and a "Share" button are about the only things different with the controller. That said I'm very happy with the product. Quick Resume is a game changer and I'm using it much more than I thought I would when I heard the pre-release press announcements. Games still look great and I'm sure this console has more power than my TV knows how to handle. I'll probably upgrade my TV sometime within this console generation to take full advantage. If you game a lot it is definitely worth an upgrade. If you're more of a casual gamer it's probably smarter to wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive...most impressive...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is an impressive piece of technology. I've been enjoying just trying games out both old and new just to see how well they perform with the speed and graphical upgrades. My only real negative is the less than 1tb of harddrive space. Because part of it is used by the operating system, you're starting with less than a tb. New games and older ones with graphic enhancements can eat that up quickly. This can be upgraded but it can add a decent amount of money to the price. Overall though worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sold buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has 4k, can do 120h. Would suggest getting a portable hard drive to make up for space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of power, realistic graphics, deadly silence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming and multimedia machine. My ONLY complaints are: 1) The Xbox Series X does not support ultra wide monitor sizes, which is what I have. Having 2 thick black bars on the sides of my screen while playing games is rather annoying and disappointing for a "next-gen" device. 2) Mouse and keyboard support is iffy. Fortnite supports them and they work pretty well, but in order to use the Xbox overall I have to keep switching back and forth between the controller and mouse/keyboard. It's just weird, why not just fully support it? Anyway - Those two issues are only somewhat minor annoyances to me because the new Xbox Series X controllers are incredible, and I can understand Microsoft being more concerned about 4k TV support than ultrawide PC monitors. For only $500, you're getting an incredible deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster and better graphics over last gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros of the x is: Multiple external hard drives supported for use at same time, why is this important? I like having my games DL and ready to play so even with fast internet with erasing and downloading games again takes time, expecially with game pass I like to DL random games I would have never actually paid for just to try them out so having multiple external drives are great for this... I can keep my series x and games I want to have with super fast speeds on my internal or storage card... And games I don't play too much I can place on my older mechanical external hard drive... Cons: there is no exclusive games for series x/s right now... So at this point it's basically a more faster and powerful xbox one x... And the controllers had very minor changes and still use as batteries which is annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile upgrade

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. I upgraded from an Xbox One X with a custom internal SSD so I didn't think it could get any faster in terms of loading games up. But the speed did improve just a little so for anyone upgrading from a launch Xbox One or maybe even a One S the Series X will be a HUGE upgrade for them. Beyond the SSD the first thing I did notice was the wireless controller was more responsive and had less, almost non existent, input lag. About the same feeling you get when upgrading from a TV with a high input lag of say >40ms to a TV with low input lag of <12ms. Quick resume is also a great feature I have been using a lot more than originally thought. Overall a great machine and worthwhile upgrade beyond whether or not "next-gen" games are available just yet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this thing two years now and its still amazing.

    I would recommend this to a friend