Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34456 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 34,456 reviews
  • Rated 5 out of 5 stars

    Not necessary. Like having it anyway.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Not necessary since we still don't have any true next gen games. Exclusive to ps5/series x/s I mean. However, I do enjoy playing all games that are enhanced for it such as Forza, gears 5, cyberpunk 2077 after next gen update. I also am a huge lover of game pass in fact it's a must if you own the system and play online. Playing the revenge of shredder on game pass enticed me to buy the cowabunga collection. I've owned the system about 6 months I hope this helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just needs new games!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really well-engineered system both hardware-wise and software-wise. There's quite a lot of value here, even if you don't have a 4K TV to take full advantage of all the features. It's essentially a well-made PC for your TV, one that lets you play so, so many games from past generations. However, it's a bit of a shame that there really aren't that many new games at all for the system, which currently prevents this from being a must-buy. Definitely a bit of an odd situation, for sure, but it's still an excellent product and the future is bright. Just don't sweat it if you can't acquire it right now!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate you taking a few minutes to share your feedback with us, and are happy to hear you are otherwise enjoying your new Xbox Series X Console! While waiting for updated titles to release, we suggest pairing your new console with Xbox Game Pass Ultimate. In doing so, you'll instantly gain access to hundreds of newly-available and fan-favorite titles, from across all genres. Find more info on the perks and inclusions here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    So glad we splurged!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son because he had his older one for so long and it was time for an upgrade. Thought about just getting him the “S” being that it was so close to Christmas but so glad we decided to splurge on this one. The speed, graphics, and capabilities just can’t be beat!!! The only downside is that I hardly see my son any more.. lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice performance upgrade

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this bad boy from a day one edition xbox one S 2tb. The only negative thing I have to say about this is the storage is around 850gb out of the box... Plays the games that are optimized for xbox series x exceptionally well. I am very satisfied with my purchase. GTA V looks/plays amazing on this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hunter55

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product excellent graphics and color compact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest console ive owned

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on this console is incomparable! I also own a PS5 but the Xbox is definitely alot more user friendly. My best recommendation is too purchase additional storage on day one, with better graphics games tend to take a little more space than before. Also the Microsoft elite controller 2 is the best controller ive owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still happy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as advertised and haven't had an issue yet. I was able to walk right up and pickup my order and walk out in less than five minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas Ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an xbox fan, but this was not purchased for me. I suprised my husand for christmas and he was so blown away. The Xbox has so much memory he can redownload games he had to give up on his old one. I also go the geek squad protection becuase I know if anything was to happen they would take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can tell you guys that it's a pretty freakn awesome, and solid console. Step one was downloading the xbox app on my phone so I could set it up remotely (which was something new). 10 to 15 minutes later I was all set up and updated and the console just ran without an issue. All settings from my xbox one just crossed over and I was even able to plug my existing USB external hard drive I used with my xbox one and play all games instantly with no extra download or setup. Running games off of an external conventional hard drive wont be as fast as the SSD but if you dont care about saving 20 seconds then it's all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Game Changer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget the graphics and specs. The added features are worth it. I can finally play 4k UHD blu-rays. I can STREAM video from my phone, laptop, or tablet to it. You CAN put it on it's side and it like nice and compact that way. The new controller is streamlined with a good feel. The app for it works much better than last gen. Go for it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but too expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Series X about a year ago on a Christmas sale for about $350. It's a great console that has it's merits over other consoles but it's way to expensive nowadays. I'd definitely recommend a PS5/Pro at this price point or a more affordable Switch 2 at this point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    X-box

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Purchase the game for my little brother for a Christmas gift. He love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device with awesome gaming experience. You will not regret if you buy and play!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a regular gamer that got lucky.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience right out of the box. 4K 120hz works great on the handful of titles I've used. I would highly recommend if you can manage to get one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      We're excited to be a valued addition to your home setup, and to hear that your new Xbox Series X Console has been providing you with an elevated gaming experience! We're proud of the optimized package we've put together in your new setup, and couldn't be happier you're enjoying your time with it. Thank you for taking a few minutes from your day to share your thoughts! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The one true X-box!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The things a hardware beast. Ultra quiet. Simple design. Plays games so smoothly, with top tier 4k resolution. Game Pass is overwhelmingly a fantastic deal. Purchased mine through All Access, $35 a month for 2 years! Guaranteed you waste more money than that a week on junk you dont need. Get you one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing graphics and load times

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say this Xbox does wonders for gaming, the 4K is sooooo much better than prior Xbox’s and the load time is just insane if you get a chance buy one!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Josh,

      The near-instant load times of your new Xbox Series X Console truly blow the past generations out of the water. The experience is like no other! We're thrilled you are enjoying the optimized performance and enhanced graphic capabilities your new system hosts. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox all the way , now have 3 of them in the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great I ordered it and it was ready exactly when they said it was supposed to be. In and out with no issues and service was excellent. The system preforms great the graphics are impeccable the boys were very very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great next gen console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great next gen console. Graphics and images are great for running 4k at 60 fps. I have a 120 fps tv and the difference between 60 and 120 are like night and day. The smoother the better. Load spped and game quality is great. Console capacity not that good, out fo the box is under 800gb for storage. I recommend a external ssd or hdd for additional storage space. And can also play most xbox one games and some xbox 360 games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console of the Next-Gen bunch, so far.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you look at the specs on the next gen consoles, it's pretty easy to see that the Xbox Series X is the most powerful console on the planet right now. Thankfully was able to purchase at retail from Best Buy and if you still don't have one, I wouldn't worry as there aren't any "exclusive" Series X titles at the moment. Now if you're a Cyberpunk gamer this console is the one to have, as I haven't experienced very may failures playing CP2077 - some glitches, but nothing game breaking.

    I would recommend this to a friend