Customer Ratings & Reviews

Great customer service! In and out! Will be getting all my electronics from Best Buy from now on out!

10/10 recommend. I bought it as a gift for my husband and he loves it. Perfect size to place anywhere and he’s had no lags or glitches and he’s had it for about 3 months now.

Best Buy really came through by staggering the original preorder release allowing me to get my hands on this amazing console..everything from pick up to set up was extremely easy..have been playing my series x so much! I could not be more happy with this purchase, it is truely an amazing product and it is lightning fast (quick resume is a complete game changer). What a complete leap from my experience on the original xbox one console that I have been playing on..Microsoft knocked it out of the park with this machine and I can't wait to see when this box is truely leveraged as this generation moves forward!!

Its great 4k goodness with Quick resumeis the best cuz i can switch between games pretty quick and gamepass is the best i havent boyght a game yet just been going though all the games on there its crazy how many there is rhank you xbox

Upgraded from a series s to the x and it was the best idea. I can play all my old xbox games that I have on disk and have some more space to start with. Was only able to download like 3 games on the series s without the expandable card at least I can download more then that now. Also to note I use an elgato capture card 4k mk2 to stream the system to twitch the series s would not let me use 1440p at 120 only 1080p at 120 the series x had no issues with that and automatically set the highest settings for me.

I got this for my bf. He loves it. We had so many issues with his previous system that he had to switch back to Xbox and now our entire household is switching over.

After having this console from launch day, I’m happy to say it is worth the money and a step up from any other Xbox console. I’ve been with Xbox since I was a kid and I’m happy to say I love Xbox and everything about the series x. Way more customizable than the previous iterations, loading times, quick resume, refresh rate, resolution and back compat games optimized for the hardware make this more unique than any other console. It needs more exclusive games and it will get them with due time but I won’t knock it down due to games not being out since that has nothing to do with the hardware.

This product has run perfectly from day one...purchased in Nov. of 2023. Xbox puts out a great product. The Best Buy employees have always been a great help in making all our electronic decisions. Thank you.

Works great. Ordering and pick up was superb. This was when it was impossible to find I joined an email wait list and I got my chance to purchase one and go get it in an hour.

Such a great upgrade from my Xbox one. I love it!! Super fast, lots of storage, great design.

Love it!! We bought 2 of these and still need one more

Xbox Series X is an amazing upgrade from the Xbox One and Xbox One X. I was coming from the Xbox One X so I wasn’t expecting much of an upgrade but I was completely wrong. Games look and run beautifully on native 4K 60 FPS, with the ability to run 120 FPS and run 8K in a future update. Games look amazing running on 4K 60FPS like Skyrim, Assassins Creed Valhalla, and Halo MCC. Loading times are practically nonexistent. This console is an absolute MUST HAVE, especially with Xbox Game Pass! Definitely pick this console up to play future titles like Halo Infinite and Gears 6 that will look and play amazingly!

Putchased as a gift. Fun console. Gets a lot of use. Built durable.

The latest and greatest Xbox ever has 1 tb hard drive no laging and plays much better than older one my son sold his Xbox s to get the Xbox x was a bit high $500 but says it’s worth it, if he is happy and keeps him at home and out of trouble than I’m happy also Best Buy is the best that’s why I’ve been a member since 1999

Had the One X before this and despite that console also being 4K capable, the Series X blows it out of the water. The graphics are noticeably better, and the load times are incredibly fast. It is relatively quiet as well. Transferring to the new console could not have been any easier, and all my games from the last console were waiting to be downloaded in upgraded versions, which was pretty great. If I had one nitpicking complaint it’d be the aesthetic design-the thing looks horrible in my media stand-but that doesn’t bother me particularly.

Best console for the best price. Really can’t be beat. The graphics and FPS are next level. The loading times for games is astronomical. The real minding blowing feature is the “Quick Resume” feature which allows you to dashboard from a game, start up a new one and then go back to that previous game later and have you transported instantly back to where you were in a matter of seconds. You can even dashboard, turn the console off for a few days and then start up the game with the quick resume and you’re back in faster than if you had to reload the game every time you wanted to play it.

Excellent service great people awesome service friendly staff

Love our XBox! Plays great and we haven’t had any issues with it.

So far we've been enjoying it... lots. There's been maybe once or twice now it has randomly froze, not a biggy but leads me to wonder for a bit.

Pretty good console. My biggest complaint about the console is there is no installed game inside the console therefore it's not the PS5. Otherwise, I can't wait for the exclusives.