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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 36,571 reviews
  • Rated 5 out of 5 stars

    So far, so good...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console so far. It uses the same GUI as the old Xbox One X so you won't have any trouble jumping right in and using it. I haven't been able to play a true next-gen game on it yet, but as far as the Xbox One catalog, this thing makes them so much better. Faster load times (by far), better frame rates/smoother games. You immediately notice this especially during fast action scenes in multiplayer games. For example, comparing APEX on the One X to the Series X side by side, there is a tangible difference in video quality. You notice small details and effects on the Series X that would get dropped on the One X when the action gets too heavy. I can't wait until I get my hands on a true next-gen Series X game to see what this thing can truly do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid and Powerful Console Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my hands on the current gen Xbox Series X during the Prime Day deal and have had a great experience so far. Fast loading times, instant swapping between games, and high quality graphics. The controller is comfortable and pretty snappy as well. All around, a good experience so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome my son loves playing but we gotta keep him on a limit 1 hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying it, glad to finally upgrade from the one s. Also enjoying the quick resume feature and didnt know how much i needed it in my life. I bought it when there was a great deal on it and do not regret it. Now im just waiting to pick up a better controller with another great deal when it pops up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming and entertainment hub

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Series X since late 2020 and have absolutely no complaints with it. I'm a big fan of Forza, and the load time for FH5 compared to the previous game on my Xbox One X is so much faster. I usually only have to wait a couple of seconds for things to load, and quick resume where I come back to the game after playing something else is amazing. Absolutely love my console, and usually play a few hours every day. I'm very sensitive to noise, and sometimes play with no audio, and I still can barely hear this running only a couple of feet away. The attention to quality is great, it works perfectly without drawing attention to itself.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesomeness!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the X-box Series X. Setup was a breeze coming from an Xbox One S. Everything loads up really fast. Gameplay is excellent with high framerates!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful, but Doesn't Seem Complete to Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair, you already know what it is and what it can do. There's nothing to really say to people who would be buying this what they don't already know about it. Some positives I can mention is how easy it was to transition from the Xbox One to the Series consoles. The slightly updated interface that was also updated on Xbox One works and is very intuitive. The speed of loading games is what this console generation is pretty much built on and the Series S/X delivers. The insane SSD speeds is something that is a welcome change. Some people would find the proprietary Expansion Card a negative, but I find it's easier because it takes the guesswork out of figuring out what SSD to expand with. There are some downsides, however. With no exclusive games out at the moment (Halo Infinite delayed until 2021), it doesn't seem much more than a more powerful updated version of their previous console. I do appreciate the effort of making sure they are keeping up with the times as far as compute power is concerned. I just can't quite give it 5 stars in the launch stage of the console's life. Something seems incomplete to me. It's one of these things where you're better off waiting until next year to buy. The controller feels a little lighter than the previous controllers. Much better texture and is as comfortable in the hand as the previous one. The "share" button doesn't really matter to me, but it's a nice added feature. I didn't think I'd like the D-pad when I first saw it, but I love it a lot more now that I have used it. My only gripe (small one at that) is that it's a bit noisier that the old D-pad. Very clicky. Not really a deal breaker though. It's good to see that Microsoft for the most part basically said "if it ain't broke, don't fix it" about the Series controllers. My rating this isn't going to really sway people's decision from eventually getting it or not if they were on the fence before. But I thought at least some people would want to read a real world experience on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console and for the cost it's future proof. With capabilities of 8k enjoyment, once content is released you can not go wrong. Console is super quiet too a whisper. I was nervous about hearing the disc issues so I tried it out with modern warfare it was quiet much quieter than the one x. The speeds when loading and playing games are easily seen. The only con I can mention is that coming from the discontinued model one x the graphics the same looking at uhd 4k. Frame rate is no problem with the new console and the fact majority of games from original xbox to date and previous gen controllers are backwards compatible is a major win... thanks microsoft for the console and elite controller 2 and best buy for adding security to stop bots from purchasing the consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked so well I bought 2!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost the processing power of current gen consoles is rather hard to beat. Especially works well for letting my kid's play with game sharing and such

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox really has a potential PlayStation destroyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an Xbox guys since the PS3/360 days as I was once a PlayStation fanboy until I kept having repeated issues with every ps3 system I got. Not gonna lie, the exclusives are in higher quantity on ps5 still but I’m hoping more titles become great exclusives for the Series X. Waiting on Halo and some more titles that can really showcase the power of the system but very happy with my console. It’s quiet and the fan does a great job of keeping it cool. The controller update is hands down the best of the bunch. It just feels perfect. Love the backwards compatibility and looking forward to some new games. The doom eternal next gen update was worth the wait. Graphics are awesome. Go get yourself one of these great systems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service at Best Buy was great as usual. The new Xbox is a by far better system than my old S series. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much hardware for such little money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC gaming is really expensive, you can hardly find gaming graphics cards now a day. Xbox Series X is just amazing value and it will only get better with the release of next gen games. It has so much potential, much much faster and a lot more capable than the xbox one x. Game Pass is getting better and better, now including EA and Bethesda games as well. It gets a little hot in long gaming sessions but has not crashed or frozen on me yet. Keyboard and mouse works in a lot of single player or non competitive games which is great for gamers coming from PC. I am very pleased with the console, just need more new games to release. Currently it's just offering "Series X Optimized" games which are not built, but just polished for these consoles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ozzy,

      The combination of your new Xbox Series X Console and Xbox Game Pass Ultimate may just be the best duo in all of gaming, and we're excited you have paired the two! Thank you for taking some time to outline your experience for us, we appreciate it! We're sorry to hear you've had an issue with overheating, and we think we can help. Below is our link to a collection of helpful how-to guides, built to assist users in finding the perfect configuration for their new console. Find the right positioning for you and improve your performance, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great performer and great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and very fun. The series X is a great performer and a great multimedia center. Games, movies, everything. Can handle a lot and split screen works amazingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic value overall for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortunate enough to get my hands on a Series X at my local Best Buy, and I feel it is a better value than the devices from Microsoft's primary competitors. Its game pass program for $15 monthly gives you access to most of the hottest new releases, and the console's vast backward compatibility means many of your older titles are still playable. I am sure I'll appreciate what it can do graphically once I finally bite the bullet and buy a capable 4K tv. While most games coming out now are cross generational, Microsoft's developer acquisitions ensure that in the future many of the biggest exclusives with have their home on the Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to find, if you know how.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going through the All Access financing program, managed to get this “impossible to find” item in time for Christmas. It is working great so far and so much quieter than earlier XBox models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X deserves praise for all of the innovations it's brought forward this console generator. This feature heavy console satisfy all of your gaming (and media) needs with features like Quick Resume - which allows you to snap in and out of games in seconds; loading times are close to none. Add Game pass to that ($10 a month) and you have over 250 games ready for you to play from your console, PC and even your mobile device! This is seriously the best console I've ever owned and the best console on the market. I haven't even gotten close to scratching the service of what this machine is capable of but please do yourself a favor and get one in your home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m So Glad I Was Able To Purchase This Xbox X Way Better Than One I Purchased 4 Years Ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy is the best way to purchase the gaming systems that youre interested in. I have bought all my gaming systems here including my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sons love it! Graphics, online experience and quality of connection and online gaming are superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the box tower look to this console, it’s easier to place on my gaming desk and allows me more room for other essentials

    I would recommend this to a friend