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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36700 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 36,700 reviews
  • Rated 5 out of 5 stars

    Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics! Was an easy transition from Xbox one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outstanding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Excellent buy and very happy with the console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBX or PS5... Either way you can't go wrong.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the XBX and the PS5. Both are a big leap forward not only in hardware but also the UI. Controls are smooth and responsive. Not many release titles but the few games that available are pretty solid. I highly recommend spending the money for game pass and/or playstation plus. I do prefer the new PS5 controller to the classic Xbox design. Xbox has had the better controller since PS2 but Sony finally got it right. If you always had Xbox then I'd stick with it and vice versa. If you're new to consoles Xbox usually has the better online gaming service while Playstation will likely have better exclusive titles. As far as the hardware and capabilities you'd be splitting hairs. Best Buy's curbside service has been great and very effective at deterring scalpers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts about both your new consoles! We're thrilled that you're enjoying the overall power and online experience of Xbox Series X. No matter which console you use to game, we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Greatest console ever made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience is amazing, you can tell the difference between the x and the s series. It is so smooth when playing games and the 4k stream and movies is the cherry on top

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a bit to write this review. Compared to the PS5 it is great, but it’s hard to like one more than the other. They both have something great to offer. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been playing xbox for a very long time… I was using a regular xbox one for about 3 years then upgraded to the Series S, now the X. It’s very amazing how surprisingly fast this new Xbox Series X is! There is very minimal delays with opening games and the download speeds seem significantly faster than previous models. I’m absolutely in love with how this Xbox performs, especially with the graphics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my XBox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this XBox Series X very much. I prefer the option to have a disc drive. While digital content is the way of the future, the drive is a great option to have available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such an amazing deal. All access gets you the device and game pass all included for only $35 a month. And I got this impossible to find system delivered in 2 days right before Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X series!!! What’s not to like about it…. I traded in my Xbox one s for the series X and I must say I made the right decision!! The load time on the game is incredible…. 4k display @ 120 speed on video games was definitely a selling point for me!! This system has games that not only I can enjoy but my family can enjoy from the Xbox store.. so it has now brought my family closer because it is an activity we all can enjoy!!! Dolby atmos and Dolby vision is great!! I just bought my Xbox about a month or so ago .. and I know there are features that I haven’t tap into yet which makes me excited for the future!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for gamepass and backwards compatability

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X as an entertainment system has not disappointed. May have lower specs than PS5 or PC for gaming but it doesn't get bogged down with other issues like PC's can and does offer Game pass and backwards compatability options I don't think PS5 offers. If you want top of the line specs for gaming, it's still pretty good but what really does it are the other features Xbox has (ie gamepass)

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 3 out of 5 stars

    Should be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels like for the length of time between consoles that this should be a bigger upgrade. There’s still lagging, the load times are better but you still wait often, the graphics aren’t a notable difference to the One X. Storage capacity is still a joke with the size of games these days.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    120fps gaming for a good price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whisper quiet gaming with a disc drive! I had the Xbox One X before and this is a massive upgrade. The biggest difference is the ability to play games in 120hz mode. This is the biggest difference because I honestly play games like COD and Halo, which are both available on the One X but cannot do 120fps. It's a perfect box for 120fps gaming an also to use as a media center with a 4k Blu Ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good graphics and I love being able to play Xbox past games as well as new ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent game console but...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every Xbox console since its inception, and the Series X is the pinnacle of gaming in terms of loading times and graphics and just overall speed. The big problem I have is that in order to play dedicated Series X games, they must be installed in internal storage and not an external drive. With such limited space on the intermal drive, you might be doing a lot of juggling with installations between internal and external storage. It you are able to handle that inconvenience, then this game console is superb in every other way.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the X-Box series X gaming console for my son during Thanksgiving. It’s a great device. So much quieter and better performance compared to PS4 he has. Definitely would recommend this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Console Ever Made

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest Console ever made. How anyone can not be an xbox fan baffles me. Between game pass, backwards compatibility and the overall experience of xbox i think its unmatched. And with the revamped first party line up great games are not hard to find and all drop day and date in games pass. And no more paying $69 for sports games, as they are in game pass as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price for not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a lot to set up. Why is there so many people that have issues with the disc reading? This console cost too much to not work properly. I just picked up a few days ago couldn’t start playing until now and can’t even play the game I purchased. Now I have to make a trip back to bestbuy with this console to see what’s going on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Console that will not Disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox X has to be one of the best gaming systems that I have ever come across. Graphics are amazing especially for the 4K fields. Speed delivers and I appreciate being able to install a 1TB memory card into the console instead of a hard drive or the SanDisk. I will admit to being new to the new system since my old xbox is almost a decade. You will not be disappointed. Take advantage of any sales / discounts.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Finally have the xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, very fast processor, games load fast. I have this on 1080i tv not 4k so don't know how enhanced the graphics are. Haven't used the game pass much yet but im sure I'll enjoy that too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my series s for the series X and I could not be happier with the decision. I also happened to catch this system on sale so the timing was perfect!

    I would recommend this to a friend