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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 36,571 reviews
  • Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my partner who likes playing video games. Works great, came with batteries for the controller which was good because I didn’t have any in my house. Haven’t had any issues setting it up. Great console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From a PlayStation fan.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a PlayStation 5 owner and trying Xbox again since the 360, the Series X is a nice addition to my gaming setup. I think the system looks better in person and not so awkward like the memes and pictures make it out to be. The system starts up extremely fast and playing games from game pass make it a worthy purchase itself. I do like the PS5 controller a lot better as they’ve improved its comfort even more as well as the vibration it adds for different games and whatnot. Xbox Series X’s UI is a bit boring to me and not as pretty as PS5. However, the system itself is great as the games load fast and look wonderful! Minus my bias towards Sony’s new console, I think fans of Xbox will enjoy this system and will do so even more once a Microsoft releases more exclusives!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see now why these got scooped up so fast. They are fantastic consoles. Fast reliable speed and great picture

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next generation for sure. Had to buy it via game pass option so jury is still out if that’s worth it or not. But Best Buy made it easy to do and had my purchase ready sooner than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son. He was excited to get it for Christmas. I am a happy customer. I ordered online and picked it up in the store the same day. There were no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best xbox yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything xbox, this is 1 of the best investments i made in terms of entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console hands down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with a 5.1.2 surround sound Dolby surround sound and a 4K hdr tv and all the games look and play great. Great purchase. You just have to spend the 24 months of ultimate instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids are happy so I am happy. No concerns at this point and they have had it a while. Got them a little dock that has a fan to cool it down. Not sure if it’s necessary but it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox did great this time around.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been brand loyal to either of the big systems. I usually own both, but its tougher this time around. I was able to get this at retail from Best Buy. It runs great. I think I am going to pass on the PS this time around. I am very impressed with this system. The Series "S" is a nice jump from the previous Gen. but this series X is flat out amazing. Thanks to Best Buy's authentication system I was able to push past the scalpers and actually get one at retail. If you are considering getting a new system just keep watching BB's site. DO NOT BUY FROM A SCALPER unless the plan to sell it to you for less than retail. I hope they all get stuck with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox but i had to hurry and get another one becuz my original one when they first drop stop workin..due to me being otr for 3 months…Micshould add 2tb instead of 1 but hey..tht just me…i only used the elite 2 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is quick and straightforward to set up. I purchased it from Best Buy using their 12-month same-as-cash financing, plus a $50 Best Buy certificate, making it an excellent deal. The joystick feels great and has a special coating that prevents it from being slippery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My partner is no longer grumpy after getting this.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually my partner is a grumpy old man complaining about everything, but after i bought him this he seems so happy and at peace. If i would've know this would happen i would have bought him one years ago. The best investment I've ever made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves time and gas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time i boight an item online an picked it up the next day the process was so quick get there walk inside show an ID and get product just awesome. It went so well im doing it again for a second time. The best thing is it saves time an gas instead of driving to store to find out item u want isnt there an going back home wasting gas an time u can check b4 hand make sure item is there an buy it online to guarantee ur trip isnt wasted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future of gaming is here!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best. We're reaching a point where you're getting a great value for the technology inside of a console now. 4k and 8k, great games, SSD, all for under $600 after tax? Amazing. The future of gaming is here!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts on the Xbox Series X. We are so happy that you are enjoying it and we hope that you continue to enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fantastic performance in a small package.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty amazing gaming performance. I am a PC gamer and got the xbox for couch gaming. It is fantastic for 120hz in 4k for many games. The xbox has much more games in 120hz in 4k than even the PS5. This runs like a mini PC. I feel like both next gen consoles are great but if you want better performance i would recommend the xbox. If you want a few cool exclusives the PS5 will not dissapoint. Some games to really bring out how much of a beast this xbox is: Halo Infinite, Call of Duty Vanguard, Gears of War 5, Destiny 2 and many more. Would highly recommend getting Gamepass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Console great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im from a time where when you bought a console where you’d have to choose what game to buy and sometimes you saved enough birthday money and yoy can possibly get one game. With this Xbox series X and Game pass ultimate i can pretty much walk out with a new console and a library of games from day. The value provides an overwhelming feeling of security and none of the FOMO of years past. Great product would highly recommend for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen done right

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from the standard original Xbox one and PS4 to this has been an absolute incredible experience! This thing is an absolute powerhouse of a console. I noticed the Xbox one starting to slow down on some newer released games with some latency and lag issues by it just being bogged down with the newest graphics in games. The load times on the new console are absolutely crazy average time for most games is about 15 seconds that's not counting quick resume which gets you down to about the 8 second mark. Console also runs extremely quiet I can't hear it at all. Highly would recommend to everyone that the price tag is worth it and if you can get your hands on one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best next gen console, 1440p 120hz rivals a decent gaming pc. No messing with the graphics settings like you have to do on pc. Plus you don’t have download steam, blizzard, origin, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful stff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were very friendly and helpful. My little brother lived receiving this as a gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console, difficult to get started using

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a manual on how to get started for someone who is unfamiliar with the gaming console.

    I would recommend this to a friend