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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 36,771 reviews
  • Rated 3 out of 5 stars

    Outclassed by other consoles.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an Xbox fan since the 360 days and I have been disappointed by them in recent years. The Series X is certainly a powerful console for the price, but the games, UI and overall feel of the console leave a lot to be desired. Nowadays, I would definitely recommend a Gaming PC if you can afford it. The overall gaming experience is much superior and the Xbox app is on PC allowing you to play Gamepass and use party chat. Getting a gaming PC reignited my interest in gaming, after years of disinterest on Xbox. If you can’t quite afford a PC, the other consoles will likely give you a better experience. PS5 has better exclusives like Helldivers, Spiderman, God of War, Ghost of Tsushima and more. Switch, while not being anywhere near as powerful, is a great choice for casual gamers and has a lot of great first party games like Mario and Zelda. Being able to use it in handheld is a huge feature that makes it easy to play in bed or on the go. Finally, Steam Deck is an awesome product that allows you to play PC games on the go, similar to Switch. The library is huge and it is highly customizable. Overall, Xbox Series X would not be my first recommendation to anyone looking to get a gaming machine. It is outclassed by nearly all its competitors and anything it has going for it, mainly Gamepass, is available on PC. Xbox has not had any interesting exclusive games in a while. I know there are some cool low budget games like Pentiment, but their big exclusives have all been flops. I was excited for Starfield, Halo Infinite, and Gears only to be disappointed by all of them. I got my first Xbox because of games like Halo 3, Gears of War 2, Fable, etc. and there is really nothing like those games on Xbox series. They have so many talented developers so I hope they can turn their games division around. Unless all your friends have Xbox, I’d recommend another gaming system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming and entertainment hub

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Series X since late 2020 and have absolutely no complaints with it. I'm a big fan of Forza, and the load time for FH5 compared to the previous game on my Xbox One X is so much faster. I usually only have to wait a couple of seconds for things to load, and quick resume where I come back to the game after playing something else is amazing. Absolutely love my console, and usually play a few hours every day. I'm very sensitive to noise, and sometimes play with no audio, and I still can barely hear this running only a couple of feet away. The attention to quality is great, it works perfectly without drawing attention to itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Gaming Machine for a Quarter of the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I know there is a console war and there can only be one, however for us normal folk consider this. Regardless of if you are team Sony or MS both these consoles deliver a punch. This Xbox has a ton of Power in a small package. Also consider that to buy a PC that can deliver the raw power of this console you will have to shell out at least $1,000 for the video card alone. If you want a reasonable costing super gaming box for GamePass then this is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Console that will not Disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox X has to be one of the best gaming systems that I have ever come across. Graphics are amazing especially for the 4K fields. Speed delivers and I appreciate being able to install a 1TB memory card into the console instead of a hard drive or the SanDisk. I will admit to being new to the new system since my old xbox is almost a decade. You will not be disappointed. Take advantage of any sales / discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I've bought in ages. I play every day with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GʻBainbridge gal Dublin ugh him Jennifer gfi i jovial uni I IC do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to find, if you know how.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going through the All Access financing program, managed to get this “impossible to find” item in time for Christmas. It is working great so far and so much quieter than earlier XBox models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X deserves praise for all of the innovations it's brought forward this console generator. This feature heavy console satisfy all of your gaming (and media) needs with features like Quick Resume - which allows you to snap in and out of games in seconds; loading times are close to none. Add Game pass to that ($10 a month) and you have over 250 games ready for you to play from your console, PC and even your mobile device! This is seriously the best console I've ever owned and the best console on the market. I haven't even gotten close to scratching the service of what this machine is capable of but please do yourself a favor and get one in your home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using with keyboard and mouse.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and it works great. The old Xbox one was glitching and just turning off and restarting sometimes on its own. He wanted to try keyboard and mouse. It was easy to hook it up to the Xbox and works good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great had to replace my launch series x that stopped working got it before price increase and happy with the performance and games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series it great product for ur kids play games

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Xbox to date

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best Xbox to date, have played in other consoles to, and have to say the Xbox X has went above and beyond my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job XBox!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this!! He plays it regularly and really enjoys it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic value overall for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortunate enough to get my hands on a Series X at my local Best Buy, and I feel it is a better value than the devices from Microsoft's primary competitors. Its game pass program for $15 monthly gives you access to most of the hottest new releases, and the console's vast backward compatibility means many of your older titles are still playable. I am sure I'll appreciate what it can do graphically once I finally bite the bullet and buy a capable 4K tv. While most games coming out now are cross generational, Microsoft's developer acquisitions ensure that in the future many of the biggest exclusives with have their home on the Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. As always

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, got this from bestbuy when you couldn't get them anywhere expect from a scalper. Andd got 2 years game pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k Xbox and tv.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system you can get. Linked with 4k and your set. Best By helped so much with quality and customer experience. And it helped to pay monthly wih 0 intrest. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future of gaming is here!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best. We're reaching a point where you're getting a great value for the technology inside of a console now. 4k and 8k, great games, SSD, all for under $600 after tax? Amazing. The future of gaming is here!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts on the Xbox Series X. We are so happy that you are enjoying it and we hope that you continue to enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox x series

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and speed is a great improvement from what i had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade from Xbox One X, has some downsides.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the console has been a nice upgrade from my Xbox One X, making higher framerates and better visuals available to titles I play on the daily. My only complaints so far are with the OS, but this is not unique to the console, but the platform as a whole. This can be updated as time goes on though. The overall design of the console is terrible for some who have a lack of vertical space. I have to have it under my desk, as even if I were to set it up on it's side, it would not fit in the shelving I have. The expandable storage being only through microsofts specific expansion cards instead of a spec compatible m.2 drive is a major negative. It is also very unfortunate that Microsoft continues to use a proprietary audio device tech, making cross compatible headsets have to be a Xbox specific version just to work with the console.(Especially frustrating when it comes to expensive wireless headsets)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Xbox series X. Performs better than expected.

    I would recommend this to a friend