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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 36,571 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Xbox One and couldn’t be happier. Hooked up my external drive and didn’t have to download a bunch of games again. Loving the much shorter load time and amazing graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has very good features. The games look awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console, difficult to get started using

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a manual on how to get started for someone who is unfamiliar with the gaming console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a mini pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x has never failed me. I wish the software was better and snappy but it’s still good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent System, Without the Markup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything you think it should be! Lightning fast, great graphics…actually easier to place than my old Xbox One. Using the Xbox app makes setup and data transfer literally too easy. Xbox has really figured out how to make it easy to upgrades systems and keep all your old games and movies. Only downside….they still give you a controller that requires AA batteries and no wire….I’ll never understand that but hey, the system is great. The team at BestBuy did a GREAT job getting me the system and a game I wanted. They helped with upgrading my TV and now upgrading my gaming system….I’m happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graphics, Gameplay and Fast Load times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox Series X is worth it especially if your looking into getting faster load times, And better smoother Graphics on Gameplay and ive had mines since Day 1 launch and seen no issues everyone posting About the Xbox Series X Crashing only seen this happen while playing CoD Cold War cross Gen version that was downloaded before release date after re-downloading game ive seen no issues and honestly only seen the issue while playing with a party who had double NAT moderate types , my Xbox never crashed on Cold War while playing with Other players in the party with single Open Nat Types and has never crashed on AC Valhalla played for a few hours straight weekly , Overall Great Purchase and Inexpensive 2 Year Geek Squad Warranty with any Electronic goes a long way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knocked it out of the gaming park.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still early days, but the increase in performance not only over the previous Xbox generation, but over the PS5 as well is quite noticeable. This console has the best GPU, CPU, & fastest RAM in the console market. Well worth the $500 price tag. If you want the worlds most powerful console, this is it. If you want the best games...this is still it. Xbox has quadrupled their internal game studios over the last 2 years, and the flood gates are about to open. Currently they have twice the AAA studios as competing consoles, and their growth isn't done. Xbox Game Pass also makes Xbox Series X is THE place to play. As someone who likes all consoles and gaming experiences, my nonbiased review is that if you only play games in one place, Xbox should is EASILY be it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a Xbox PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a phat ol beast. Its beautiful, i mean its big and a rectangular black im gonna control you one day carol type of plastic but man. The games like The medium and Gears anything looks beyond beautiful. Valhalla looks and plays amazing definitely love booting it on and going to quick resume while graveyard keeper is chilling on the back burner anytime i wanna switch back. Loving the quick resume it sometimes gets a little weird with online games but thats understandable. Only thing i dislike is the heat it poops out on the top kinda makes you think but seems nothing essential is up that far in the console and it doesnt get to crazy like a laptop playing witcher 3 on max settings so Im happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was easy, the delivery was very good and the item arrived excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for adults/young adults. Not for families

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like Xbox and gaming systems I’m sure you will love this. Unfortunately I’m not a big gamer - I do remember the first time I played kaleco vision though!! I think that’s the name and game systems have definitely come a long way from frogger and Oregon Train!! My oldest daughter (still I don’t feel she’s even old enough at 8) really wanted this…. For Fortnite I figured it could possibly get the kids to play together… I was wrong - there aren’t really any games for young kids/toddlers. I did find one frozen game online but my 4 year old that is obsessed with frozen had no interest. I guess for family systems this wouldn’t be the one, so we will stick with Wii but for adults I’m sure you will love

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The most powerful console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new system breeze to setup with Xbox app and just moved my external hdd to it. The upgraded version of forward 4 gears gears tactics and Valhalla are great. And loading times are amazing about 10th of time va old consoles so about 5 secs per game. Even metro exodus loaded in about 30 secs vs 2 mins plus on one x. The quick resume is also great I had 10 games and takes about 5 secs or less to jump from game to game. Even tested of Xbox and Xbox 360 games and loading also is like 1 sec on those games and graphics nand frame rates are better. I’d highly suggest anyone with a big library of games to get as its a winner just like a new pc everything graphics loading are improved. I can’t wait to see the games that really dive into that 12 teraflop power next year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jay,

      It's awesome to hear that your new Xbox Series X impressed you with its speed and graphics capabilities. We're glad that you're enjoying how great older Xbox games look and play on it, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    All access super worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome deal get the all access version. You get the Xbox and ultimate game pass for 2 years and save like 80 bucks plus you get most of all Xbox games day one no extra charge!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a beast. Better specs than the PS5 too. Only complaint is about the controllers which seem to have the right stick jam a little bit after a couple months of high use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Xbox. Does Xbox things as expected. Bought it to play Oblivion and am not disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Round 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I’ve bought. Got one when they were first released and then it recently stopped reading discs but it happened around the same time as a system update. Coincidence? I’m suspicious. I’ve since replaced it with a new one. I guess we’ll see how long this one lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it's amazing, I have this console with game pass and it's a perfect pair

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console after a year of using it. Controller has not messed up once.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    My pride and joy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good works great best console I ever had the pleasure of owning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEXT GEN IS HERE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next generation is here and it only gets better. This is the best next gen console that is futureproofed for GAMES!. With the Zeni-Max acquisition, game pass now with EA play added, and Full RDNA 2 architecture being exclusive to the Xbox Series consoles, as well as games that will utilize Dolby Vision and not just HDR, this generation is shaping up well for Xbox. Enjoying the quick load times and improvements to all of my Backwards compatible games just off hardware alone without additional optimizations. This console is a pure beast, Quick Resume is a feature I didn't think I would need until the Series X came into my home. Awesome feature filled, game filled machine, with Xboxs track record, it will get better with time! I love it! THE FUTURE IS HERE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was delivered on schedule time. No complaints.

    I would recommend this to a friend