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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36573 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 36,573 reviews
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass makes it worth it. Comes with 1tb where the ps5 only comes at 500gb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate gaming console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for Xbox series X and PS5. They were out of stock constantly and the situation was not getting better as the Holidays approaching. I was lucky enough to log in Bestbuy.com at the right time and picked up the Xbox within 1/2 hour. It did not come with any game but as a new buyer I was able to try the Xbox pass for 1 month and paid just $1 to try a lot of games before buying them. There is nothing to dislike about the machine and the deal. I will keep shopping for another unit either xbox or ps5 to make some kids smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X is Truly Next Gen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console with much shorter load times. The internal SSD allows for games to load up and updates to download in much shorter times. The UI and dashboard is much improved over its predecessor. Play games like Call of Duty at 4K/120 FPS (with applicable televisions/monitors), Destiny 2 with HDR, 4K/60 FPS in PVE and 4K/120 FPS in PVP (with applicable televisions/monitors). Even older-gen games, e.g. Elder Scrolls: Skyrim, GTA V, State of Decay II have speedier load times with the Series X. Many games from last-gen have received developer optimization updates for the Series X, which improves performance, frames, HDR, and load times, just to name a few. Get ready for next-gen with the Xbox Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great System

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who’s had most of the xbox systems, I think this one is great! The system runs well without little issue, besides the occasional crash. It doesn’t overheat or anything like that, and the performance is great. I will say that it’s very similar to its predecessors, and if you don’t want to spend too much money, you could certainly look into one of the previous systems. Overall, I do recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x is the X factor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system game pass is best deal on the market. I have had no problems with this device and streams videos and runs online gaming with ease. Best money for a gaming system I’ve ever spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own a switch and have for a few years. Decided to buy an Xbox and finally bought this one. Took longer than expected to set up and link accounts from the switch. Probably because I had three profiles, two which were kids accounts and nothing wanted to merge right. Take that frustration out and now that it is up and running all seem to enjoy it. I am surprised at the storage need for games when downloaded. I would suggest the 2TB version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Series X for the win!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Series X we have in our house. I got lucky and was able to get this for my sons birthday. Needless to say he was super ecstatic!! Significantly faster, smoother and better quality than any previous Xbox. The graphics and speed alone are phenomenal. For most games this console is perfect if you are a casual gamer. I would recommend this to anyone, it is a great buy and a lot of fun. With all the games available for purchase and on the Game Pass you will not go bored! If you are looking to take your gaming to the next level, however, I would highly recommend a gaming PC or building your own PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade for the XBOX line

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new series X. It isn't remotely as powerful as my PC’s, but that is to be fully expected and it isn’t supposed to be. For the price of the console, I believe the performance is incredible. It has a little more than double the GPU performance of the ONE X, and the storage is definitely better with the SSD storage though don’t expect m.2 load times. 1TB isn’t enough storage now either, but more internal name storage would really drive the price up so it make sense financially why it only has 1TB. Great overall console and a big leap for the Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Xbox One x and haven't looked back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect upgrade to your Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newest edition to the Xbox family of Systems. The model is the more powerful disc model capable of up to 4K @ 120hz gaming. Xbox has backward compatibility with Xbox One family of systems, meaning it can play games from the Xbox One family of systems, and even a select amount of games from the Xbox 360 family of systems. The older games are enhanced with better graphics, performance, and loading screens are significantly reduced. The system is also compatible with Xbox One accessories. This version of the Xbox Series family can play disc based games as well as digital. Paired with Xbox Game Pass Ultimate, owning an Xbox gives a nearly an unlimited amount of games to play. Purchase and enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin' It!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Coming from the Xbox One the load times have drastically been cut! It used to take a couple minutes for Forza Horizon 4 or GTA V to fully load. With the Series X it literally is cut down to under 10 seconds! - Graphics are amazing! Especially when paired with a 4K 120mhz refresh rate TV! - Console was smaller than I was expecting. When compared with the PS5 it is a good deal smaller. (Can be laid on side as well for those that don't have room for it to be vertically.) - All past titles purchased or in your library from Xbox One transfer over automatically when you log into your gamertag. This is very nice considering there really weren't too many captivating launch day titles. (like usual when a new console is released)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to share your experience with the Xbox Series X. We are so happy to hear that you are loving it and all of its amazing features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Oh yeah!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a gamer and have both systems (PS5 & Xbox) I have to say the Dolby gaming mode with an LG Oled looks amazing. Love the way the graphics and load time. Must Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox I have ever owned . Always wondered just how much better it could be than the Xbox one and I feel like an idiot now . It’s a whole other level . I do a lot of sim racing and this system can meet the demands of those games no problem. Stock controllers are never my favorite so it gets 4 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Xbox to play Starfield since Bethesda makes some of my favorite games and I own a playstation. The system itself runs great, fast and snappy. The UI is clean and easy to understand. I absolutely love the quick resume feature! I can jump from Starfield into Madden without having to quit and load up the game. All in all the Xbox is a great console and pairing it with gamepass makes it an even better purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this easy way to buy for everyone i gratefull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother. He loves it! Graphics are SICK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series X is probably the best xbox console to date. The system loads quickly and the "quick resume" feature is real handy. It does emit noticeable heat over extended use (like over 1hr). But the system never slows down or anything. The only "con" I can think of is the hard drive space. 1 TB sounds like alot but these games are sometimes 100gb+. You can download series x/s enhanced games to a regular external hard drive but to actually play them you have to buy seagate hard drive (which is another $200+) to play the games. Overall happy with the console.the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Xboxes made, it’s a powerhouse and the support of VRR and 120 hz is phenomenal. The controller is so comfortable and responsive. I am team Xbox all the way especially because they make controllers for disabled people, options for color blind, voice activation features and more because they want everyone to share in the gaming community equally and enjoy being part of the community!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt know if the upgrade would make that much of a difference, it did. the 4k gaming experience is amazing it makes playing fps games that much more enjoyable and gamepass is far superior than the other console subscription service. here is what i will say dont go blowing your money on it same with the other one i had a trade in that brought it down to 8 bucks so for me it was a no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excrllent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent great outstanfing ok outstanding buy agsin and agsin snd agsin

    I would recommend this to a friend