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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 36,574 reviews
  • Rated 5 out of 5 stars

    Excrllent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent great outstanfing ok outstanding buy agsin and agsin snd agsin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer it over my ps5. The ps5 has a better presentation but the xbox series x is a little more powerful, has the excellent quick resume function, has loads of backwards compatible games, and there are many games on it that xbox has enhanced that playstation had not. For example: on ps5 dishonored and prey run at 30 fps. Those games are enhanced to 60 fps on xsx. That's just one example; there are more. All in all, I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimately Mind Blowing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is such a great console for people who have been on Xbox for a long time since a lot of the games you own are transferred to the system via account ownership. The controller feels so good to hold. The only gripe I have with it is that it only has a 1 TB ssd storage, so I recommend buying an expansion card for it. Overall, I am enjoying everything the console has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Black knight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, I finally got one after waiting for so long and trying my hardest to get one on other websites, It's amazing and I would recommend this to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say .. hands down best console I’ve owned off of day one launch. There basically little to no load times. Looks fantastic on the Sony X950 tv I just purchased from Best Buy running games at 4K 120.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best xbox you can get!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is amazing and powerful, if you want the full xbox experience with the best graphics, frame rates and over all performance this is the one to get. It’s not as cost effective as the series s but it allows you to play your games at full capacity with no hiccups (so long as the devs optimize the games) over all I highly recommend it especially for hardcore gamers that want the full and best experience possible on this platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade from Xbox One X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had and Xbox one X and was on the fence about the upgrade but I am glad I did. Only took me 11 months to find one. The higher speed is noticeable and the auto-resume feature is GREAT! No more waiting when switching between games. I have many old dic games for One and 360 so wanted the drive. I have a 4k tv but only 60hz and it looks good but i think it looked good at 1080p as well, I think that the 120hz would be a better upgerade than the 4k. If you dont need the Disc Drive and dont want to shell out another Grand for a 4k 120hz tv go with the S and save some money and time finding an X. But if money is no object, get the X. I love this thing,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy one without hesitation if you get the chance!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this is a great upgrade from the Xbox One S. I purchased this instead of trying to build a truly 4K-capable PC and I am glad I did. Right now, I'm playing Guardians of the Galaxy on 4K with a consistent 60 fps. There's even adaptive sync with my Samsung QN85!! I can't wait to play games that support 4K @ 120 Hz. This isn't cheap, and a couple upgrades are NECESSARY (extra controller and Seagate expansion card), but all of that is still cheaper than building a new PC. And Game Pass Ultimate make this machine even better! My only gripe is the old-feeling UI. They need to update this and leave the Xbox One UI in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought there waa going to be competition between PS5 and this console. Turns out i was gravely mistaken, the engine this console has is unmatched. The way it smoothtly navigates through its interface with no delays and glitches is incredible. The graphic qualities i could not believe what i was seeing it looked so realistic and just delivered in every way Microsoft intended on doing. Iwould highly recommend if anyone can just give it a shot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great! All of my games load faster and look better, I am so happy I decided to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless customer experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer experience. Execution by the best buy team was 100/10. From the moment I walked through the door I was greeted and directed to the pick-up area. Once at the desk, i was asked about my order, confirmed my order and my order was brought out to me in under 5 minutes. The online pickup station is by far the best feature at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console and awesome library

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console with everything you'd need from a next gen system. HDMI 2.1, great library and the ability to play 4k movies. Game pass makes it that much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for helping out with purchase Best Buy! My son loves his new console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it if you want to play latest games on console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money to upgrade from Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Waited a long time to be able to get it with all the shortages but worth the wait. I also own the series S which is also an awesome console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox X happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after trying for several weeks to purchase this I found it on Best Buy so happy to finally find one. Very nice design so much more pleasing than the older versions. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Football Fan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new xbox series x. It has a quick resume option that was not on my Xbox One. it makes it easier to go back and start a game that you had already been playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hmm. Wait a year if you haven't bought it yet.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I'll probably always buy the nextgen console on launch day, unfortunately this release was very anticlimactic. None of the launch games seem to showcase the potential of this console. Im seeing very little graphic improvement on Assassins Creed or Call of Duty Cold War. The menu systems, etc, are exactly the same as the Xbox One / One X I just replaced. In fact I bet the average user wouldn't be able to tell you if this was a Series X or One X. Theoretically I could be enjoying HDMI 2.1 benefits Ike VRR or 4k 120hz but even cutting edge 2020 TVs and AVRs aren't fully compatible at the moment due to buggy implementations and chipsets. While I don't regret this purchase I'd say wait a year if you havent bought it yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console it runs amazing. Beats any other console out there right now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system out there for the price and the quality worth every penny. Works great out of the box with PC gaming monitors over HDMI connection with support for 1920 x 1080 120Hz, 2560 x 1440 120Hz, and 4K at 60Hz or 120Hz. Just make sure your PC monitor supports HDMI 2.0 or HDMI 2.1... On some computer monitors it works right away or you may have to adjust the HDMI settings to 120Hz - but overall it works with all the PC gaming monitors we tested it with.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Anthony,

      Thank you for sharing your thoughts with us on the Xbox Series X. We are happy that you are enjoying it and we hope that you continue to enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft