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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 36,771 reviews
  • Rated 5 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console. Good quality graphic and processor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great costumer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a xbox person, but my son loves it. Plus, the associate that helped me was very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Football Fan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new xbox series x. It has a quick resume option that was not on my Xbox One. it makes it easier to go back and start a game that you had already been playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Xbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is exactly what I thought it would be 4K is pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returning to Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to secure the best buy price that was to good to pass up. They were selling them for $399 and I was blessed enough to secure one. I am also a PlayStation gamer but I have friends that rave about the Xbox and their merchandise is cheap and affordable and can be used on PC as well so the deal was to go to pass up honestly. I will come back and detail how it is once I open it. I'm excited!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible 4k Powerhouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console with amazing power. The value that comes from this when paired with Gamepass is outrageous. Playing games in 4k and/or 120fps is truly a game changer if you haven't experienced. Bear in mind that you need a high refresh rate capable monitor or TV, such as the CX or C1 OLEDs from LG for example for that. I currently own a PS5 as well, however, I keep coming back to the xbox mainly due to the Gamepass and having the ability to play and try games without having to worry about buying them. The catalog is expansive and with Gamepass Ultimate you gain access to EA titles as well. Thus all the Starwars and EA sports game franchises are available.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're blushing from all this praise! It's awesome to hear that you've seen how great games look and play on Xbox Series X, and we're extra-pumped that you're a fan of Xbox Game Pass Ultimate, too. Thank you for sharing your experience; we hope you continue to have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console and awesome library

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console with everything you'd need from a next gen system. HDMI 2.1, great library and the ability to play 4k movies. Game pass makes it that much better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Waited a long time to be able to get it with all the shortages but worth the wait. I also own the series S which is also an awesome console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, especially if you already have Xbox Games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Managed to get one while they were still in stock, and I'm glad I did. So far it plays all my old games flawlessly, and with MUCH quicker loading times thanks to the new SSD storage system. All my old games and controllers work, and I couldn't be happier. So far not too many games take advantage of the increased power over the Xbox One, but that'll change with time. My only complaint is that the SSD is only 1 TB capacity, and an expansion drive costs over $200 if you want the performance to match the onboard storage. With modern games taking up to 200 GB of space (looking at YOU Call of Duty), 1 TB isn't really enough if you don't want to have to uninstall and reinstall games all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has very good features. The games look awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X bundle with missing games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of the games that are supposed to come with this are missing. I received the games in the mail, but the cases were empty, so i called best buy and about a half hour of trying to get them to understand, they finally agreed to send me new games. I received one of the games the other day and guess what, the disc was missing. Not sure where to go from here. Last bundle i will buy from BestBuy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big upgrade if your last xbox was the OG Xbox one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't planning on getting this system due to xbox one launch edition being underwhelming. But honestly this has been a pretty awesome system: - super quiet (can't emphasize this enough) - 120fps fortnite! - game pass ultimate is actually pretty awesome especially since I had three years of live gold available that you can upgrade to ultimate for $1!!?!?! - the games on ultimate are great. I've been playing the two Ori games, dragon warrior, gears series, etc Only complaint is the whacky twitch interface and streaming issues when compared to ps4/pro. Xbox is much more difficult to get right and I'm never 100% certain if my stream will work properly. Otherwise I'm pretty happy with this next gen console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coming from a serious gamer…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars as per usual for Xbox. I’ve had the Series X for a few years now and have had absolutely 0 issues with it whatsoever. I ended up purchasing this one for my girlfriend as an upgrade to her Xbox One X. The 1TB of space is more than enough space for anyone wondering. Graphics are great and console never runs slow, overheats, or anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X - Too Smooth!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe they actually managed to get me one. This thing is in demand for a good reason. Website had a very reasonable queue to wait in, and the ready/pickup time a week in advance was 90% accurate. A customer service rep informed me that the inventory delivery would not arrive on time, but kept me updated all the way to when it finally arrived at the store only a few hours later that night. Curbside pickup was super quick and convenient, and if you know anything at all about this console, it is WELL worth the pricetag. Blows any gaming device that's not a crazy expensive custom built PC straight out of the water. Nothing but a positive experience with both the xbox and best buy customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my series x through xbox all access, and im very happy with it. The load times of games are insanely fast and gamepass. So many games not enough time to play all of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, I’ve alway been a big fan of X-box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what it advertises

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox plays games in 4k 120hz. It looks great and have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Underrated in my opinion

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say this in the best way: I think Xbox will wind up being the choice for casual gamers this gen, or next. Currently, if you want high budget, story driven, crafted games, go for PlayStation. If you choose games with a “let’s see what’s on tv today” mentality, get Xbox and gamepass. Gamepass and a series x is a fantastic deal. You can play every day for years and you will not run out of good games at any point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I quite enjoy this system. Smooth loading and easy set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the gift card a fair price and free delivery

    I would recommend this to a friend