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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 36,571 reviews
  • Rated 5 out of 5 stars

    Beast of a Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X can handle all the online multiplayer shooters I enjoy at 120FPS! I especially love Game Pass, one of the best game subscription services to ever exist. I missed out on Halo growing up, so I’m playing through them all and of course, they run smoothly! I haven’t heard a peep from the console yet, even during long gaming sessions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to get a replacement after some unfortunate events.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, looks amazing, hot literally

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing i noticed about this console is how fast loading times are. Theres few things that van ruin a game than to be staring at a loading screen. This console is fixes that. I hardly have time to unlock my phone before it finishes loading. And the graphics look amazing on my OLED screen. I really saw the difference going from the One X to the Series X. But this console isnt without its problems. All that processing power creates a ton of heat. My room will be 80-90 degrees after a couple hours. If the ambient temp gets that hot the console with overheat and power off abrubptly. Other than that its a good gaming unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X is 100% worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is a complete upgrade from the Xbox one, it is 4-5x faster, looks 3x better and runs a lot smoother along with that you get to play all of your Xbox one games for free, and you will get slight improvements to all of them. Unless they are enhanced you get the enhanced version for free as well.. with the exception of a few games because that’s how the developers made it (upgrades are usually about $10). You also get to play select Xbox 360 and original Xbox games, and you can get game pass which gives you access to over a hundred games to play. Overall I would highly recommend getting the console if you are a Xbox gamer and possibly a PlayStation one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shopping experience

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and super fast checkout. I recommend coming to Best Buy for all your electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Is Clutch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the place to go to for these new gen consoles. After following some twitter users, watching some videos, and having some patience Best buy has come through for me on multiple occasions. The console itself is amazing. It's incredibly fast and smooth. The only thing I would have liked to see from microsoft would have been a new innovative controller but the one it comes with is a regular one like the ones from xbox s and the like. That's not enough for me to deduct stars personally and this product is still a favorite of mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply, the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are fantastic. The quick loading of the games is faster than I though it would be. All in all, it is worth the price. I did have to buy additional memory when I transferred the games over from the Xbox One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything we need a gaming console to do! We are super happy with the speed and graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X launch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta start by saying I preordered back on this site on the very first day that preorders went live and it took hours to actually check-out. But otherwise being able to pick-up on launch day with no waiting, having it delivered to my car and ready to go in under five minutes was something that I never expected to happen for a console launch. The console itself has been terrific as well, having the great list of backward compatible titles ready on my external within minutes was great, just hoping to see a better lineup of first party titles in the future.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying your new Xbox Series X. It's great to hear that the pickup process was quick and easy, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    MS Xbox Series X 1TB

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time to upgrade if you can get it. MS Xbox Series X 1TB is better in every way. Faster, more efficient, not to mention the clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 4 out of 5 stars

    More equipment when starting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good system but I should have gotten a bundle which had more in it. Like second rechargeable controller, headset and the charger battery and charger.you need more of the equipment when beginning and then you can work on the Xbox pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console, own PS5 also and this is better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this console is so amazing, the games look incredible, the old games look and play better. Xbox is doing so many things right, 338 games on Game Pass for PC and 400 for Xbox consoles for $10/month it's just insane. Do yourself a favor, if you love gaming, and you can get one of these, BUY IT. If you hate it and don't like Game Pass you won't have any trouble getting your money back reselling on FB Marketplace. Trust me Xbox is going to win this generation, PS5 is cool but so many bugs, so many problems, games are all delayed. Xbox has 25 studios and all the Bethesda games going forward are coming here or PC only. Pull the trigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite game console ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The only Xbox you need" is the most accurate statement I have heard about this console. Runs the games I've always wanted to play with ease. I've had it for quite a while now and it holds up just as well as it did day one. The fact they redid old games to run better on the X makes it such a great value too. Proven longevity, it will be good for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Follow up to the One X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the Series X. I got super lucky and got one by randomly asking about it when I came to buy a née Xbox one x controller. It has the same interface and presentation as the last generation but has added features such as -quick resume: you can pause a game, start a totally new game, pause that new game and go back to your other paused game. So far I have done this on at least 3 or 4 games. -BC: backwards compatibility is a strong suit of the X box. I’m glad that I can still play games from the Xbox 360 era. Overall a great system. It runs quietly and has a neat, simple aesthetic to its appearance. I am hoping it gets some great games released for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming and as a media device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few issues and two lock ups requiring a reboot when trying to exit older games. Overall I am impressed with the responsiveness and load times. It makes an awesome device for media consumption. Kodi runs natively as every streaming service I have including Spectrum which only supports this and Apple TV. I have connected a Thrustmaster TMX wheel and it works great. especially the force feedback. It runs VERY hot so it needs plenty of air around it. Also a great 4K UHD blu-ray player. Not too happy with many steps it takes to completely close a game or and app. This is my first Xbox since I switched from a PS4 and I am impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New Console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is awesome. Loads faster than any other console I have owned. I really like the quick resume feature for games that start so fast. Loading times are short. Graphics are amazing. The 1TB drive helps me hold like 12 full games from discs on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XSX is IMPRESSIVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely pleased with my XSX. I have every console this generation and must say that I’m very impressed with Microsoft. Their selection of games, consistent console updates and aesthetic of this console is impeccable. My only gripe is the fact that the XSX user interface does is the same of Last Gen and doesn’t feel like the next generation. It’s clear that Microsoft made the XSX for gamers and kept all of their needs in mind. The fact that I can play in 1440p is AWESOME since I play primarily on a gaming monitor. If Microsoft updated the User Interface on the XSX and streamlines a few things then I think XSX will win this generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You already know it’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it’s fantastic. 120 FPS 4K if the game you are playing is optimized for it. You can find that out via google search. Sat outside of Best Buy for 12 hours for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally….. I was able to get my hands on one of these consoles, after two years of waiting because I refused to give my money to scalpers. Well I must say that it was worth the wait. Even if there isn’t many next Gen, first party titles. What they have been able to do with these with these performance updates for the series X is amazing. Let me tell you this machine is a beast, and truly makes gaming an amazing experience. Ray tracing 4K with HDR is just so beautiful. I thought my one X was amazing, but this system puts it to shame honestly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its much better than the older xbox and loads much faster and has better visuals

    I would recommend this to a friend