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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36700 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 36,700 reviews
  • Rated 5 out of 5 stars

    Best Faming Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice box, easy setup as usual. My kids felt upgraded for sure when unboxing this guys that is now a tower very powerful. Graphics are noticeable better than One X. Looking what the next gen will bring to fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anazing 4k wualitt with no lag input. Seemingly smooth gameplay out powering the playstation5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console, own PS5 also and this is better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this console is so amazing, the games look incredible, the old games look and play better. Xbox is doing so many things right, 338 games on Game Pass for PC and 400 for Xbox consoles for $10/month it's just insane. Do yourself a favor, if you love gaming, and you can get one of these, BUY IT. If you hate it and don't like Game Pass you won't have any trouble getting your money back reselling on FB Marketplace. Trust me Xbox is going to win this generation, PS5 is cool but so many bugs, so many problems, games are all delayed. Xbox has 25 studios and all the Bethesda games going forward are coming here or PC only. Pull the trigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Follow up to the One X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the Series X. I got super lucky and got one by randomly asking about it when I came to buy a née Xbox one x controller. It has the same interface and presentation as the last generation but has added features such as -quick resume: you can pause a game, start a totally new game, pause that new game and go back to your other paused game. So far I have done this on at least 3 or 4 games. -BC: backwards compatibility is a strong suit of the X box. I’m glad that I can still play games from the Xbox 360 era. Overall a great system. It runs quietly and has a neat, simple aesthetic to its appearance. I am hoping it gets some great games released for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy and it met all my needs I got a lot of fun out of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh, why did I wait to get one of these things?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why did I wait so long to get a new Xbox Series X? Oh yeah…they weren’t that easy to get though COVID. Nonetheless, this system does not disappoint. Is it as good as the mat $5k desktop build? Of course not, it’s the cost of a mid-grade video card for that type of build. Would I recommend this unit? Yes I would especially if you want great quality graphics and gameplay for this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen console but limited options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to leave the indepth tech review to the experts. But things to know. This is HDMI only for audio and video. I have an older TV that does HDMI ARC and thankfully my stereo receiver supports the ARC function also. I mention older TV because it only supports 60 FPS on 4k. I think to get the most out of this console make sure your TV supports 120 FPS. For those with higher end audio Dolby Atmos is a option. It has 2 USB ports so it can support charging two controllers if you use the battery packs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming and as a media device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few issues and two lock ups requiring a reboot when trying to exit older games. Overall I am impressed with the responsiveness and load times. It makes an awesome device for media consumption. Kodi runs natively as every streaming service I have including Spectrum which only supports this and Apple TV. I have connected a Thrustmaster TMX wheel and it works great. especially the force feedback. It runs VERY hot so it needs plenty of air around it. Also a great 4K UHD blu-ray player. Not too happy with many steps it takes to completely close a game or and app. This is my first Xbox since I switched from a PS4 and I am impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is awesome!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had xbox since the beginning of the console life, been through all the different iterations and i am very happy with the progression of Microsofts systems so far. Looking forward to what they will come up with next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XSX is IMPRESSIVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely pleased with my XSX. I have every console this generation and must say that I’m very impressed with Microsoft. Their selection of games, consistent console updates and aesthetic of this console is impeccable. My only gripe is the fact that the XSX user interface does is the same of Last Gen and doesn’t feel like the next generation. It’s clear that Microsoft made the XSX for gamers and kept all of their needs in mind. The fact that I can play in 1440p is AWESOME since I play primarily on a gaming monitor. If Microsoft updated the User Interface on the XSX and streamlines a few things then I think XSX will win this generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff! Only place for gaming devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Willow Grove location is by far the best one in the area. Staff is wonderful and they always have what I am looking for with expert advice. I will only buy my gaming devices from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You already know it’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it’s fantastic. 120 FPS 4K if the game you are playing is optimized for it. You can find that out via google search. Sat outside of Best Buy for 12 hours for this.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Definitely an upgrade and w/ the right TV the graphics are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Xbox Series X is Dope!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation fan boy over here. I haven't had an Xbox since Xbox 360. I was looking forward to getting the PS5 since I have over 100 PS4 games but it remained sold out. I lucked out on Best Buy and found a Xbox Series X available and purchased immediately. The best decision I've made if you get gamepass with it. The console loads games quickly and I cannot go on life without quick resume anymore. I haven't turned on my PS4 Pro in a long time because the Xbox is just that good with games like Gears 5, Ori, Nier Automata on gamepass. Get it. Also, Xbox is losing money on these consoles. You can make a PC with the Xbox's specs and you'd have to spend around $1500. At $500, it's a steal.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Sonny,

      Thanks for sharing your experience. We are glad you're enjoying the fast load times and quick resume feature on your Xbox Series X. We are happy to hear you have been pleased with your purchase and hope things continue to run smoothly.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and powerful console. I dont hear any noise for the disk when i put them in. The game can still play all my old games and there is no load times and the games in 4K are beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this since I needed a second Xbox. Faster than my Series S and more onboard storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox to get and it comes with a terabyte of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my Xbox One Series X!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A monster of a system! Everything loads as smooth as butter, games download with speed, and everything looks crisp. The controller feels better than ever-- maybe the best controller I've ever used, and I've used them all. I hate to admit that Microsoft of all companies did a good thing, but they hit it out of the park. Game Pass Ultimate is also the best deal in video games-- believe it. The only gripe I have come across is that when I've had two games in suspended play, then returned to them, only one saved the spot. I am used to only having one suspended game anyway, but if you're playing something that is light on save locations, it might be risky. Beyond that, I have run into zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    MS Xbox Series X 1TB

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time to upgrade if you can get it. MS Xbox Series X 1TB is better in every way. Faster, more efficient, not to mention the clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! This was my friends first console I got her as a gift and she’s loving it so far. I also love how you don’t need a membership to play free games like fall guys and fortnite. Super glad we got this! Except I wish the controller was rechargeable and not battery operated that comes with it.

    I would recommend this to a friend