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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36700 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 36,700 reviews
  • Rated 5 out of 5 stars

    This console lives up to the hype!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In every sense, the Xbox Series X is leaps and bounds ahead of my old Xbox One S in terms of performance, graphics, and overall user experience. The backward compatibility with older titles is a blessing as well; even though I spend less and less time with older Xbox One and 360 games, it’s nice to know that I have the option. The new controller feel and grip are fantastic - it took a moment of getting used to, but it feels better in my hands than the previous generation did (already the gold standard, in my opinion). It was well worth the hassle of standing in line in the middle of the night for a chance to get one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered the Series X with Mighty Ape the very moment it went live. My console arrived at 10am on launch day (Christchurch). Although the Series X enhanced games are pretty thin on the ground this early, I can tell you guys that it's a pretty freakn awesome, and solid console. Step one was downloading the xbox app on my phone so I could set it up remotely (which was something new). 10 to 15 minutes later I was all set up and updated and the console just ran without an issue. All settings from my xbox one just crossed over and I was even able to plug my existing USB external hard drive I used with my xbox one and play all games instantly with no extra download or setup.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jose,

      Thank you for taking the time to share your thoughts and experience with us. We are happy to hear that you are enjoying the Xbox Series X and its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I love best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox series x was a great purchase, I am so glad I bought this from best buy. This next gen console really lives up to its name with its amazing performance. Compared to a website online like facebook marketplace or ebay, I knew for a fact that I could trust that best buy wont scam me and will give me everthing in the box new and not broken or missing peices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy cow you can play games and at 4k no doubt what a swell world we live in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Granddaughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Granddaughter loves it!! She's been wanting it for awhile now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorites Xbox so far

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve played my series X more than any previous XBox I’ve owned by a long shot. I really love the quick resume feature that most games have that lets you quickly switch between games or get right into playing when you power in the console. The console is also very quiet and I like that it blends in better and is less, “look at me” than my PS5. The only downside is that there isn’t much in the way of new games or exclusives like you’d find on PlayStation. But those will come And if you have a back catalog of XBox through XBox one games, most of them are backwards compatible. I also recommend getting GamePass as a way to try lots of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from Xbox one X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X is significantly faster than the previous Xbox One X. Screen Loading times and download times have made a big difference. Graphics aren’t significantly better. The 120fps is noticeable at first but feels normal after awhile. Only pulled the trigger due to the big price drop during the holiday season as my one X still works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally….. I was able to get my hands on one of these consoles, after two years of waiting because I refused to give my money to scalpers. Well I must say that it was worth the wait. Even if there isn’t many next Gen, first party titles. What they have been able to do with these with these performance updates for the series X is amazing. Let me tell you this machine is a beast, and truly makes gaming an amazing experience. Ray tracing 4K with HDR is just so beautiful. I thought my one X was amazing, but this system puts it to shame honestly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my husband, its definitely the best version of xbox weve ever owned. I cant wait to give one to my son for his birthday! He is going to be so excited!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine I’m happy one year and 0 problems thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a mini pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x has never failed me. I wish the software was better and snappy but it’s still good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Excellent processor. Runs at extreme velocity can pickup games right away. Looks great in 4K on 70 inch tv. Feels like games run smoother. Can’t wait to play new ncaa football game which is mostly why I got it because they aren’t making games for old generation consoles anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m So Glad I Was Able To Purchase This Xbox X Way Better Than One I Purchased 4 Years Ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as user friendly as PS5 but still good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as user friendly as PS5 but still a good console. The controllers feel cheaply made though compared to PS5 standards. I like game pass though way more compared to the PS5 alternative options.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphics & smooth

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only place I was able to find one of these. Super fast and great graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer Nation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast load times, beautiful graphics, fun times. Get it on sale if possible, coming from a pc user this thing is a great bang for your buck, paying for online play does stink but you get access to free games. Pretty quiet and blends in pretty much anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues so far. Worked great straight out of the package. With the size of games now a days I somewhat worry about storage space but always have the option to purchase and external storage. The controller was obviously the basic one and would recommend upgrading to something like the Elite II if you are gaming often or want the best performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance I love it with game paaa is a great option for hours and hours of fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son obviously loves this thing, plays all his old games too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX X & Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, the upgrade changed my perspective. The improvments on performance, visuals and overall experience made my realize upgrading was the right choice. I also purchased the warranty along side it and have never felt more confident in a purchase knowing that I really dont have to worry. If I could give 5 million stars rather than 5 I would.

    I would recommend this to a friend