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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36577 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 36,577 reviews
  • Rated 5 out of 5 stars

    Love my xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great. Speed amazing I like to have more time to get used to it but is a must have if you like having some fun other then stay on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best deal on an Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console available. If you qualify, the Citizens financing is essentially interest free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from the old gen got to a point I couldn’t even game anymore. This thing brings me back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console, Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console and awesome customer experience from Best Buy. Only site I was able to legitimately get through and purchase console without being overwhelmed by bots. The console itself is a great quality of life upgrade from the previous generation. Not so much of a revolution as perfecting many of the details from the last gen. Nice design, quick resume of games, fast loading, cool controller, game pass, a lot of attention to detail. Completely silent when running games. Compared to my PS4, which was as loud as a vacuum cleaner running down later titles, this is a big deal to me. Highly recommended, and I appreciate the customer experience from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid Loves It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console would recommend buy it for your teenager or kid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insane power!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from One X to Series X, and even though One X was really powerful, it doesn’t come close to what the Series X offers! I tired MW on it and it’s stable 120fps with 4K graphics. The game is not way more responsive than before. I tried Forza Horizon, that game looks absolute gorgeous with the upgrades graphics and ray tracing support. You would drive around for hours just to enjoy the environment. I’m really happy that I was able to get it and I really hope that everyone else will get soon and becomes more available!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox Series X! We're thrilled that you're enjoying how great games look and play on it, especially in glorious 4K. Playing Forza Horizon 4 with enhanced graphics and ray tracing sounds amazing! Thank you for sharing your experience; we hope you continue to have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs every game well, plenty of storage and hasn’t given any issues, worth every dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its an XBOX

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what XBOXs do but better than before. Have some issues with the network disconnecting after restart but other than that its optimal. Like the software like the ease of use. Plays video and sound back well. Its quiet but its in the living room with surround sound. Would recommend to xbox fans, otherwise, buy a PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Delivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and very quiet. Disc drive during installation no louder than my Xbox One X which was always fairly quiet. Load times are vastly improved. Especially for games like Ark that are notoriously slow to load. Quick resume is amazing for jumping back into a game nearly instantly. Graphics and framerates are improved for many games even without Series X upgrades. Haven't tested too many old games to see how well auto HDR works but it looks promising. I am very pleased with my purchase and based on the line up of coming games announced at The Game Awards recently it is only going to get better. 2021 is going to be a stellar year across the board for gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of Annoying

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox works great, but I really hate having to set up accounts for every single game. It all just seems way more complicated than it should be. Why can't I just put in the disc and play a game? We occasionally have hiccups that require a restart, but generally, it's reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X 1TB console works well and games look great. Since you have to download games whether you have the disk or not it files up the hard drive. I am looking at options for an external drive. I understand this will be the last model that had a blu-ray disk player. Whine BB put it on sale for $349.00 I could not pass it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XSX

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Series X for a few months now as I was fortunate to get one during a drop in January. Overall I am pleased with my purchase. It runs games very well and SSD load times are expectedly excellent. Having upgraded from a One X though, I can honestly say that there's not a huge reason to get this at the moment. If you can't find one currently, there's little reason not to wait until (hopefully) supply is more abundant. I am definitely looking forward to seeing what they can do with the power at hand here in the next few years. Finally, be sure to make room where you'll be putting it. It isn't gargantuan, but it is fairly big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Quick pick-up! Item ordered, was ready for pick-up on scheduled dat. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the Series X!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Xbox Series X specifically to play Starfield and I was not disappointed! I am admittedly a PC gamer and have historically been an Xbox gamer if I choose to spend time on a console. I just hadn’t jumped to the new generation until now. I’m really happy with it! It’s been a very smooth gaming experience and with GamePass I would have a hard time going anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I could ask for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy comes through for me again. Not just once but three times. From sales personnel to customer service I’ve been treated with respect and kindness. So many times I have no knowledge of my purchase especially when I’m fulfilling a gift request I am no looked down on but given information and guidance in making my purchase decisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superfast load times. Beautiful graphics.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from the original Xbox one. Superfast load times. Beautiful graphics. Definitely an upgrade in all areas compared to previous Xbox is. It will make a great space heater in the winter. Has this thing gets super hot. Definitely have to put it in a place that’s not in closed. My only complaint is the hard drive space. Ridiculous and utterly selfish of Microsoft and PlayStation for that matter to put such small hard drives and systems nowadays when every game out there they’re pushing as digital.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX SERIES X

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a gamer this is a console and in my opinion the better of the brands and consoles enough said lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming system!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter she is absolutely in love with this X-box. She prefers Xbox while my son prefers PlayStation. There arguments over which is better are funny but over all amazing console. This is our first Xbox and I must say I am impressed with speed, graphics and over all ease of use. Definitely would recommend this console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable Enjoyment!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love playing games and you can’t beat the Xbox One. Great games, a lot for free with just a membership. Endless fun and enjoyable experiences for the whole family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I waited three years to purchase until Xbox released some games that made it worthwhile (for me that’s Starfield) and I haven’t been disappointed. I’ve played through a few games in my library ranging from XS to original Xbox and everything runs smoothly. I’ve even dabbled in online gaming (not usually my thing) with Remnant II and it’s been fun. I’m glad I opted for the X and not the S.

    I would recommend this to a friend