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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 36,771 reviews
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woooooo! Looks amazing on my 4k tv. Highly recommend for any gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a couple years now. Got it Christmas of 2023 on sale. Never regretted the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope you can get it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a PlayStation fan since the 1998 release and it’s been very reliable and stunning piece of technology but I said to myself that I want to try the next Gen game console in Xbox and boy to my surprise what a machine!!! For its size, it’s really quite heavy and very solid. It loads really fast and the graphics it produces is very realistic! At the moment, it’s tough to get this retail but I got lucky that I was able to grab this through Best Buy.com and was very happy for that. Hope for those who want this and will actually play it rather than resell will have the same love I got from BB. Good luck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of a system!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all games smoothly and in 4k! Love it. Been playing rainbow six on this thing and 120fps is very smooth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superfast load times. Beautiful graphics.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from the original Xbox one. Superfast load times. Beautiful graphics. Definitely an upgrade in all areas compared to previous Xbox is. It will make a great space heater in the winter. Has this thing gets super hot. Definitely have to put it in a place that’s not in closed. My only complaint is the hard drive space. Ridiculous and utterly selfish of Microsoft and PlayStation for that matter to put such small hard drives and systems nowadays when every game out there they’re pushing as digital.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great graphics and smooth play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays games better than our Xbox One and has more storage space for all the games. I haven't seen any gameplay issues yet. However, one issue was the setup. When it was first turned on, it said to connect to the app, so I downloaded it to my phone. Then when I tried to connect the Xbox to the app, it kept failing, over and over. I couldn't figure out the issue at first. My recollection after finally getting it all set up is that it wanted me to connect to the app BEFORE it had me connect to the Wi-fi network, something like that. Not sure why it immediately told me to download the app and connect the Xbox to it. Whatever happened, this might be a good place for MS to clean up - have the network setup complete before suggesting connecting to the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My XBox is the best great quality and fun with family.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. The picture quality and speed of the system is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console. I love the game pass and games that come with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own a switch and have for a few years. Decided to buy an Xbox and finally bought this one. Took longer than expected to set up and link accounts from the switch. Probably because I had three profiles, two which were kids accounts and nothing wanted to merge right. Take that frustration out and now that it is up and running all seem to enjoy it. I am surprised at the storage need for games when downloaded. I would suggest the 2TB version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Upgrade Worth Investing In

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t in a rush to buy the Series X, but my Xbox One started having issues with reading discs, which led me to upgrade. I ended up being pleasantly surprised. The difference in load speeds is drastically noticeable, it holds much more space (my One was 500GB), and the games look beautiful on my TV. My only gripe would be that my TV doesn’t support hdmi 2.1, which is what’s needed to get 120hz, but it’s still an amazing picture quality. The upgrade process was quick and easy. I moved all my games to an external drive and loaded them from the drive to the Series X, and the rest of the upgrade process was handled by my Microsoft login.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderfully powerful!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console that lives up to the most powerful console yet! While there are no exclusives yet, its not a game breaker. Sleek, ergonomical design, that fits great in a ton of spaces unlike my ps5. Controller is kept the same for the most part minus some slight enhancements which do make a difference!! Only issue ive had with the console is that it will be connected to the internet when turned on, then it disconnects randomly then reconnects, not a horrible issue but rather just annoying. Only other thing i have to say is if you have a gaming pc or laptop dont bother getting the Xbox. Great console otherwise and its been fun having it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONSOLE In the MARKET RN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BY FAR THE BEST PURCHASE EVER!! I use to play on a Xbox one and the difference is crazy. Xbox x graphic are amazing and gameplay is smooth. The fps I use to get don’t even bother me now. 4K display is compatible with the Xbox x and makes for a whole different experience. Xbox x comes with 1tb which is good for some games however is not bad. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of this review, I now own both the Xbox Series X and the PS5. The console is extremely quiet and quick to boot up. I bought this primarily to play Halo Infinite which doesn't run quite as well as I'd hoped on my PC and I was lucky enough to get one during Best Buy's recent drop on Dec 28th. The gamepass selection alone is a phenomenal deal and gets you access to tons of games. There will be numerous titles coming out as Day 1 for gamepass which is this console's main strength. If you want more exclusives, the PS5 is your go to. If you are able to, I would get both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my husband, its definitely the best version of xbox weve ever owned. I cant wait to give one to my son for his birthday! He is going to be so excited!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the box tower look to this console, it’s easier to place on my gaming desk and allows me more room for other essentials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console overall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with the Series X and pre-order pickup at Bestbuy. Pickup was scheduled and only took a few minutes. The console itself is amazing. It feels very solid and runs quiet even when under load. New games look great and have additional detail over what you would see on previous gen Xbox One X (which already looked very good). Older games run smoother as well and it was nice to see all other Xbox One and 360 games I own work great. Improved game load times were a plus also. The new controller has a few minor refinements and feels good overall. Only thing missing that I was hoping for was the ability to play Dolby Vision UHD discs.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Big Thumbs Up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Console. Thank you for bringing it out to my car Best Buy you guys are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x is the X factor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system game pass is best deal on the market. I have had no problems with this device and streams videos and runs online gaming with ease. Best money for a gaming system I’ve ever spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed and sleekness, can't go wrong.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally fast system. As a PC gamer I often cringe at the idea of sitting down and firing up a console, since in the time they boot up, I can usually go take a nap or make a sandwich. But this thing is lightning fast, and super quiet. The enhanced graphics on the games I've tried so far make it 100% worth it. I'm looking forward to some true "next-gen" games, and hopefully Microsoft steps up their exclusives game this gen. Also of note: It's far smaller than the media and pictures would lead you to believe. I can carry it with one hand, albeit a bit awkwardly. But it's not the giant refrigerator replica people make it out to be.

    I would recommend this to a friend