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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36572 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 36,572 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Much needed upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphic way way better, it’s smoother, better download speed, just over all better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty fly for a Playstation guy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a seasoned Playstation gamer, and this being my first Xbox ever, I have to say I was pleasantly surprised at how smooth this console works. It really is a power house and I can't get enough of Forza Horizon 5. Gonna get me HALO infinite next! [Can't wait]. On the flipside, there is nothing really impressive about the appearance and really wished I could have gotten myself the HALO infinite Series X instead but they are just too hard to get now. So I ended up going with the regular Series X but no regrets. It still works fantastic! Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the console is amazing - from packaging to product to setup. The packaging is amazing. The setup is easy. Copying files from the old Xbox to the new Xbox is easy. Games copy over but not all apps copy over. The device is solid and performs to expectations. My son and wife immediately saw the graphical improvements because I had been playing the same game the prior day. The controller is very light - almost too light. All in all, though, a great experience thus far! Lastly, a big shout out to the BestBuy team in San Marcos, CA. The pre-order process was very simple and the team was wide awake at 6AM to fulfill the orders!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing i bought in a while although im kinda upset they changed a few things like the hdmi input port so i couldn't hook my laptop up to it for the one guide and you need an expansion card for extra storage instead of an external hard drive you'd have to transfer them back and forth between system and hard drive other than that 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to console. Was the first next gen console to get 120fps at 4K for Warzone which is why I purchased over a PS5. Wonderful edition to my gaming arsenal!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear your new Xbox Series X Console has become your go-to system! When it comes to next-generation gaming, there's truly no better host out there. We're thrilled you've been enjoying the elevated sessions it hosts! Thank you for taking a few minutes to share your thoughts, we appreciate it. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A Worthy Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong after 18 months of use. Some would say too much use...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New but great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is fast and works great. Still a newb but loving it. Easy setup and connection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    BEAST MODE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Series X on the Game Pass All-Access deal. This thing is awesome. Never feels stressed, quiet and runs cool. If you can find one grab it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox what more is there to say. Easy to set up and lots to choose from. Sale people were very helpful and not pushy considering I'm a new gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one C

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Xbox it is amazing and has great games and 4K capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got lucky!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super lucky to hit when these restocked! I didn’t use any programs to let me know I just so happened to check and the add to cart was greyed out and said waiting for more as soon as it turned yellow I added to cart and had my payment info already saved from previous orders. They actually made me put in a code they sent to my email to purchase I guess to prevent bots which is great! Everything is awesome so far!! Game pass is a must for the Xbox so get ready to pay for that too. I’m coming from the ps5 and I have to say they both have they’re perks but I’ve been on the Xbox since I got it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dave,

      Welcome to the Xbox family! We're glad that you were able to get a new Xbox Series X, and it just goes to show that perseverance pays off. Thank you for sharing your experience; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My son wanted a ps5, but they were to hard to get. Got him this and had it set up fast. It has a 750MB update. The UI is just like his xbox1X. It lets you play all of your previous games. So far I haven't noticed any difference between the 1x and series x. But we are still in its early days. If you are a hardcore xbox gamer I can see upgrading from the xbox1. But if you just casually play games I would wait to upgrade when they have more games that take advantage of its power. It is beautiful though. The box was heavyier, and the system was bigger than expected too. I was suprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on 4k t.v. plays both digital and disks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Xbox!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun, exciting, fast, dependable great buy!!! fun for the whole family if not great for you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg how i wished i purchased this long ago because the speed of this system is amazing and super quiet! Also purchasing from Best Buy in Tulsa Hills was smooth and really quick even with a trade in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a xbox fan since day one of the 360, and still a huge xbox fan and for many different reasons. And if Microsoft bought a new system out , id be sure to own it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New XBox is Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft - Xbox Series X 1TB Console - Carbon Black is a great new system to play anything from COD to FIFA on and still have more to give.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great, very smooth game play, did not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    it's xbox.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox is great but finicky with lg c2 tvs. also have ps5 and it never has issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful console!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. Very fast and plays games at good frame rates. The fps boost feature gives new life to the older games. I have been using this feature (though not supported for all games at the moment) and am enjoying it a lot. The new games for the system will start coming in some time and this will be great for Xbox. The Game Pass is a great service too and gives you the option to play many games immediately. The controller that comes along looks very similar to the Xbox One controller but I would say it is better in quality. Overall very happy with this console. Highly recommended.

    I would recommend this to a friend