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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36700 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 36,700 reviews
  • Rated 5 out of 5 stars

    Xbox success

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in on time. My Grandson loved it. Doesn’t come with 2 controllers. Didn’t can that…but was easy to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience on Black Friday 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience on Black Friday was absolutely smooth I went to the West Carmel store in Indianapolis the manager was a super friendly and answered all my questions and the lady who rang me up was super kind and nice and new my needs as a client I was very impressed with this purchase and I was more impressed with the knowledge of your staff thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an Xbox One for so long this was a huge upgrade. Runs a lot faster and better quality than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time to upgrade

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Xbox X system. We are a gaming family slowly replacing our Xbox one's with this system. The Xbox X system will boot and I can load a game and be ready to play but my Xbox One is still trying to load the game. We have two accounts on Game Pass and we play 4 people all on different systems. Everyone wants to play on the Xbox X systems. I plan to buy two more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got lucky!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super lucky to hit when these restocked! I didn’t use any programs to let me know I just so happened to check and the add to cart was greyed out and said waiting for more as soon as it turned yellow I added to cart and had my payment info already saved from previous orders. They actually made me put in a code they sent to my email to purchase I guess to prevent bots which is great! Everything is awesome so far!! Game pass is a must for the Xbox so get ready to pay for that too. I’m coming from the ps5 and I have to say they both have they’re perks but I’ve been on the Xbox since I got it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dave,

      Welcome to the Xbox family! We're glad that you were able to get a new Xbox Series X, and it just goes to show that perseverance pays off. Thank you for sharing your experience; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My son wanted a ps5, but they were to hard to get. Got him this and had it set up fast. It has a 750MB update. The UI is just like his xbox1X. It lets you play all of your previous games. So far I haven't noticed any difference between the 1x and series x. But we are still in its early days. If you are a hardcore xbox gamer I can see upgrading from the xbox1. But if you just casually play games I would wait to upgrade when they have more games that take advantage of its power. It is beautiful though. The box was heavyier, and the system was bigger than expected too. I was suprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother. He loves it! Graphics are SICK

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    BEAST MODE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Series X on the Game Pass All-Access deal. This thing is awesome. Never feels stressed, quiet and runs cool. If you can find one grab it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox is underrated

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the buying experience on bestbuy.com and picking it up at their lockers, to unboxing the xbox and setting it up, it was all a great experience. I have a PS5 also, but I wish the xbox got more love. Its high quality, great presentation, and best buy had it on sale plus I used gift certificates. Gotta love best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X is a BEAST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What else can be said. Microsoft delivered this highest quality console to date. It is easily the most powerful console on the market. It is extremely FAST! +Super quiet! +Quick Resume is a thing of beauty if you play a lot of offline, single player type games, as the game loads INSTANTLY. +Fast Loading, the console is on and on the home screen before my TV is on. In game loading screens are often so fast, I dont have time to read the tips a game provides. It. Is. Fast. +Size is not nearly as big as pictures display. Bigger than the Series S obviously but much better footprint than the original Xbox One, 360 and OG Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy with all access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy. Works great and i didn't have to wait

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs 1st party exclusive to showcase what it can

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not truly fair to review this as is with no 1st party console exclusives at launch to really show off what it can do- it. Currently 3rd party games like Valhalla, COD and even that mess of a game cyberpunk2077 are performing better on my PS5. Here's where it gets crazy though. Devs didnt have kits for series X nearly as long as they had kits for PS5- so that's expected for the 1st year or so maybe. With the new rdna2 components, and the extra bit of "power" I expect this console to get better with time (and quickly). Gamepass is unbeatable and a fantastic feature if you own and XB but dont subscribe to gamepass idk what's wrong with you. My only real gripe is that It turns itself off from time to time. Valhalla and CoD seem to be the main causes of this. MS has explained this to be a software not a hardware issue. Quick resume is as amazing as it sounds and works just exactly as advertised. the new controllers may look nearly identical to the prior model but they feel different and new in hand. All the small tweaks are welcomed. Series X has by far and away my fave and simplest launch setup process of any console ever. Enough cant be said about the console design. I LOVE the low key look, and no- It isnt a large as it looks In pictures, but it is significantly weightier. I still havent gotten use to the space age alienware PS5 design but the simple XB design looks natural in my living room and doesn't draw the awkward attention the PS5 does. Absolutely great. Fantastic secondary console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful console!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. Very fast and plays games at good frame rates. The fps boost feature gives new life to the older games. I have been using this feature (though not supported for all games at the moment) and am enjoying it a lot. The new games for the system will start coming in some time and this will be great for Xbox. The Game Pass is a great service too and gives you the option to play many games immediately. The controller that comes along looks very similar to the Xbox One controller but I would say it is better in quality. Overall very happy with this console. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 2 years ago and ive played it almost daily its a great console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Xbox One x and haven't looked back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, smooth, backward compatible gaming.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x is a Tower of power that delivers a generational leap for gaming. It has a fast SSD that reduces load times and improves game performance and visual fidelity. It supports up to 4K/120Hz and features such as Quick Resume and Dolby Vision. It also has the best-in-class backward compatibility, which means I can play games from the original Xbox to the Xbox One on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I,ve owned an xbox since they first came out. This xbox x is amazing , its loads faster than ever and is super quiet. With 4k the games are surprisingly rich. Im a madden player and been playing on the xbox one and the feel and game play on the X is excellent. Transfering my setting over using the network took seconds. Just awesome all around experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this easy way to buy for everyone i gratefull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a heck of a machine. Running at 120hz on the right monitor or TV and you can get a little more out of certain previous-gen games (BFV with increased fps looks really good). The console runs cool whether it's standing tall or on its side. Though unfortunately there aren't many games in the Microsoft library that I'm all that interested in, there are a few good gyms that are available.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves this newer console and has better graphics, I just hate I had to purchase it with the 2 year membership in order to get her this Xbox

    I would recommend this to a friend