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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36700 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 36,700 reviews
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a pretty good system so far. I use it in about the same way as I did with my xbox one x. I haven't gotten to play any true next gen games yet but I have run games like syndicate and red dead 2 and I can say the load times are much quicker. The system is pretty quiet with the exception of discs in which you hear the player running. I was a bit alarmed when installing a disc because it made a loud grinding noise. This may be because I have it in the vertical position. Also, the system seems to run cool. I do like the vents and fan at the top. Other than these, I think it's a great console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable Enjoyment!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love playing games and you can’t beat the Xbox One. Great games, a lot for free with just a membership. Endless fun and enjoyable experiences for the whole family!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    If you have a 2021 OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the PS5 as well and all I can say is you need both! Paired up with a Sony and LG OLED and you have the best couch-gamimg experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a gift for our nephews and they were so excited. The setup was easy through the app and they were able to start playing within 20-30 minutes of unboxing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered and pickup was easy , in and out in 10 minutes and they went through all security measures to be sure it was me. Brand new system and the sale was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console & functions as a portable heater too

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I couldn't get a PS5 and I have the PS4Pro, I thought I'd try this instead. I did not regret it. Eesy to setup and personalized. I signed up for the GamePass right away and downloaded 10 games. Grapgics are great and the quick resume feature works on multiple games at once allowing me to switch from game to game. During the cold weather, this console acts at my little heater saving me money on the electric heating bill as I play games. Lol, who would thought it as that. Get this and the GamePass and you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox X All Access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Xbox series X All Access is a great way to secure the console for the holidays. It also might be the future in our having new consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    my best buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best console of this generation the best graphics does not make noise and the game pass is the best there is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X with a twist..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always wanted one and now that I have it could not be more pleased. Able to play the NCAA and the New Indiana Jones game. Get this system so you can be ready to roll..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    X box x fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the oldest version, more speed and storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic console.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting to get this console. It has lived up to its potential so far. No issues. No lag. Having a disc drive for movies that I own is a benefit as well. The 1tb hard drive allows me to have the games I want to play ready at my fingertips. I highly recommend spending the money on this beast of a console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely phenomenal console. You can't build a PC for under the price of this console with performance that will match it. Microsoft has taken extra effort to think of what gamers truly want and it shows. With more display options than a PS5 and, when paired with Gamepass Ultimate, more free games available, Sony will be hard pressed to match it. This isn't bias either, I own a PS5 as well. Both consoles at the moment have a severe lack of consoles exclusives so there's no real rush to own it right this minute but give it 6 months after release and you'll see quite a few more options I'd imagine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      Thank you for the kind words, and for taking some time from your day to share your feedback with us! We agree, for what Xbox Series X Console provides, it is the best deal out there. Whether it be the optimized performance metrics, or the Xbox Game Pass Ultimate combination, we're thrilled you are finding new ways to love your new console. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uprgraded from one x and you can tell a noticeable difference. Runs real smooth. Now I just need a tv to match the performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 15 yr old loves his new xbox, came with a controller but we also got a galaxy themed one so we could have multiple players. It does require a subscription to play online, but we got a bunch of free games with that subscription so ended up being worth it. Easy setup and came with the HDMI cable to connect to the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just needs new games!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really well-engineered system both hardware-wise and software-wise. There's quite a lot of value here, even if you don't have a 4K TV to take full advantage of all the features. It's essentially a well-made PC for your TV, one that lets you play so, so many games from past generations. However, it's a bit of a shame that there really aren't that many new games at all for the system, which currently prevents this from being a must-buy. Definitely a bit of an odd situation, for sure, but it's still an excellent product and the future is bright. Just don't sweat it if you can't acquire it right now!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate you taking a few minutes to share your feedback with us, and are happy to hear you are otherwise enjoying your new Xbox Series X Console! While waiting for updated titles to release, we suggest pairing your new console with Xbox Game Pass Ultimate. In doing so, you'll instantly gain access to hundreds of newly-available and fan-favorite titles, from across all genres. Find more info on the perks and inclusions here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this console for nearly 3 years and haven't had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can tell you guys that it's a pretty freakn awesome, and solid console. Step one was downloading the xbox app on my phone so I could set it up remotely (which was something new). 10 to 15 minutes later I was all set up and updated and the console just ran without an issue. All settings from my xbox one just crossed over and I was even able to plug my existing USB external hard drive I used with my xbox one and play all games instantly with no extra download or setup. Running games off of an external conventional hard drive wont be as fast as the SSD but if you dont care about saving 20 seconds then it's all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shop bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy,ive bought 2 xboxes for xmas presents 1last yr,1 this yr,also our convection oven,blender,computer oens,my tablet,tablet cover if bestbuys got it its great shop best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless pickup transition

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. I was luckily able to find this unit right when it was introduced into the market. Thanks to the kind folks at Best Buy, a quick online purchase reserved item for pickup. Item was ready for pickup as I walked up to the pickup counter 30 minutes later. It was a seamless transition. Thanks for good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh wow grape kdkdkdkdkdkdkkdkdkdkdkdkdkdkdkdkdkdkdkdkdkdkdkdkdkdkdkdkdkdkdkdkdkdkdk

    I would recommend this to a friend