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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 36,574 reviews
  • Rated 5 out of 5 stars

    Another Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is great. Great machine then when you add game pass all around great experience

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox X All Access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Xbox series X All Access is a great way to secure the console for the holidays. It also might be the future in our having new consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly going to get a Ps5 . but I was like no I don't wanna be like everyone else so I went ahead and got an Xbox and man. It's been a great console.Loads quick and easy functions as well.. Easy to navigate and the Xbox ultimate pass make it even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a pretty good system so far. I use it in about the same way as I did with my xbox one x. I haven't gotten to play any true next gen games yet but I have run games like syndicate and red dead 2 and I can say the load times are much quicker. The system is pretty quiet with the exception of discs in which you hear the player running. I was a bit alarmed when installing a disc because it made a loud grinding noise. This may be because I have it in the vertical position. Also, the system seems to run cool. I do like the vents and fan at the top. Other than these, I think it's a great console.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this consul. Series X is the way to go. Don’t pickup the series S version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The website made the purchase easy and I received the item faster than expected. My son loves the Xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good console to play back log of my older xbox 360 games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new xbox ! Works so much faster !!! My son is sooooo happy!! And with the additional controller now he can play with all his friends when they come over ! So convenient that the old controller works with the new system and it was so so easy to log into his account and transfer all his games and information!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console perfect for a gift for someone who enjoys gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it looks like a tower but its processing speed is similar to a lightning bolt. Lots of games to check out in the Microsoft/Xbox store. Microsoft has really improved the overall experience and performance of its console line

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top level console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has amazing graphics, frame rate, really short loading time, and enjoyable performance. Out of all the consoles I've experienced in my life the Series X is sitting on top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Pass makes the difference.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great System and Game Pass is one of my favorite video game products yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a xbox for my son and he and I can play like tons of games at 4k which is amazing without lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X Drops deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the OG xbox one to this console and the improvement is indescribable. Even older titles play and appear better. 4k @30 or 60, and HDR are a massive improvement alone. Load times are faster and game performance overall is night and day. Paired with the killer deal from drops makes this an unbeatable deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely phenomenal console. You can't build a PC for under the price of this console with performance that will match it. Microsoft has taken extra effort to think of what gamers truly want and it shows. With more display options than a PS5 and, when paired with Gamepass Ultimate, more free games available, Sony will be hard pressed to match it. This isn't bias either, I own a PS5 as well. Both consoles at the moment have a severe lack of consoles exclusives so there's no real rush to own it right this minute but give it 6 months after release and you'll see quite a few more options I'd imagine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      Thank you for the kind words, and for taking some time from your day to share your feedback with us! We agree, for what Xbox Series X Console provides, it is the best deal out there. Whether it be the optimized performance metrics, or the Xbox Game Pass Ultimate combination, we're thrilled you are finding new ways to love your new console. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a few months now and it hasn’t given me any issues whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall easy to install and the app set up (XBOX APP). Graphics are great and the stick controller fits great in hand. Overall satisfied for the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x is awsome if you can find one. Best buy had one on day one and also when i purchased this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just needs new games!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really well-engineered system both hardware-wise and software-wise. There's quite a lot of value here, even if you don't have a 4K TV to take full advantage of all the features. It's essentially a well-made PC for your TV, one that lets you play so, so many games from past generations. However, it's a bit of a shame that there really aren't that many new games at all for the system, which currently prevents this from being a must-buy. Definitely a bit of an odd situation, for sure, but it's still an excellent product and the future is bright. Just don't sweat it if you can't acquire it right now!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate you taking a few minutes to share your feedback with us, and are happy to hear you are otherwise enjoying your new Xbox Series X Console! While waiting for updated titles to release, we suggest pairing your new console with Xbox Game Pass Ultimate. In doing so, you'll instantly gain access to hundreds of newly-available and fan-favorite titles, from across all genres. Find more info on the perks and inclusions here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! With the game pass tons of games to play right out of the box

    I would recommend this to a friend