Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 36,574 reviews
  • Rated 5 out of 5 stars

    XSX is the future

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console for the best price. Really can’t be beat. The graphics and FPS are next level. The loading times for games is astronomical. The real minding blowing feature is the “Quick Resume” feature which allows you to dashboard from a game, start up a new one and then go back to that previous game later and have you transported instantly back to where you were in a matter of seconds. You can even dashboard, turn the console off for a few days and then start up the game with the quick resume and you’re back in faster than if you had to reload the game every time you wanted to play it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great upgrade from my Xbox one. I love it!! Super fast, lots of storage, great design.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I’m so happy with this console, it’s like I was playing on a old school game cube, and now I’m playing in ultra HD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! We bought 2 of these and still need one more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value Next Gen Console for Non-Scalper Prices

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is very powerful, outputs great video quality to the 4K TV. The Series X has good backwards compatibility which was important for me looking into next gen consoles. It comes with a 1TB SSD which about 800/900 of that is free after system files. You can even boot it in to dev mode to open up the console for more opportunities in gaming and development. I own the PS5 and I overall I would recommend this more than the PS5 because the games are generally cheaper and you have more storage availability from the get go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Step Up

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I was a big fan of my Xbox One X, the Xbox Series X is a fantastic step up. The controller has been subtely updated but the textured grips are really comfortable and make an already top tier controller even better. The system is lightning fast and boots up almost instantly. Games load up almost instantly as well. Couple this with the insane value of Xbox Game Pass and the value for your money is insane. All peripherals (controllers, headsets, charging stations) also carry forward to Series X so you won't be forced to buy extra controllers or new stuff if you don't want to spend the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're thrilled that you consider Xbox Series X to be a big step up from Xbox One X. It's great to hear that you're enjoying its fast load times and comfortable controller, too. Thank you for sharing your thoughts; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fun Game Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putchased as a gift. Fun console. Gets a lot of use. Built durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Addition to my gaming setup

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series x has been an excellent addition to my entertainment setup. I have been playing Age of Empires 2, Fallout New Vegas, Star Field, Quantum Break, Fallout 3, Forza Horizon 5, Crysis 2 and many more on game pass. I cannot believe i can play all these games from previous generations on this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its sweet

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and games look great. No games ypu cant play on the xbox you have now. If you get 1. Let your current gold run out. Or if your new to xbox live. Buy 2-3 years of gold for $60 ea year. And up grade it to ultimate for $1 (or $15 if you used the 1$ ultimate upgrade and let it run out) and convert that 2-3 years of gold to ultimate and have until 2024. All the games wit game pass ea pass and more has had me playing a lot of games i woulda never bought or tried. Ive been playing it more than my PS5( which is also no biggie yet. So dont sweat it).

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the wait

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning graphics on a 4k television. Download speeds are incredible for updating all of your games and staying up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X 1TB gaming system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X 1TB Console is an incredible gaming system. This is one of the best gaming systems that I have ever played on. I have not found a system that is compatible to this Xbox system. I am very glad that i purchased this system for my family. My family has enjoyed the Xbox system immensely.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Next gen

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big difference from the old models and new models. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Next Gen + Unexpected Date Nights!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what next-gen is all about. Everything looks absolutely amazing and runs flawlessly. The hidden benefit that no one has talked about is that I can now watch our huge collection of Blu-rays with headphones and splitter on our main TV while the kids are sleeping! Date night has returned thanks to this system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for a friend, wish Best Buy had more

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could say it was mine but I actually bought this for a co worker who really wanted one. These are hard to get atm, so I wish anyone whose trying to get one luck. From what I’ve researched and heard it is an amazing next gen experience. Once my friend finally played with it he told me at work the next day it was worth every single penny. Trying to get one for myself now, but unfortunately wasn’t as easy as the first time I got lucky. Either way if you got the chance to score Its kind of a now or never situation so I’d just buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good console. My biggest complaint about the console is there is no installed game inside the console therefore it's not the PS5. Otherwise, I can't wait for the exclusives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FUN

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we've been enjoying it... lots. There's been maybe once or twice now it has randomly froze, not a biggy but leads me to wonder for a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The enjoyment of an xbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my girlfriend as an early Christmas present since she still had an old gen xbox and she’s now able to play the same games as me and make mew friends as we play the new warzone. Highly recommend for a couple to buy if he or she enjoys playing games and their boyfriend or girlfriend can get in to with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so much glad i bought one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, use it everyday.. for media and gaming of course.. everything runs smoothly and love the quick resume on this xbox like dayum its so handy and perfect... glad i bought this because love using controller for most of my single player games and then i go to pc when i want to really want to hardcore game MW3

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Big upgrade from the One X

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade after the Xbox One X. Games which previously took a long time to load such as Forza 5 now load in seconds after each activity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service great people awesome service friendly staff

    I would recommend this to a friend