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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36575 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 36,575 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best system ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Upgraded from the original Xbox one, and the performance increase is totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system ever.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had xbox a good potion of my life and this new system is over the top and would recommend to everyone. 4k 120hz is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Really worth it?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looks awesome and works incredible. I have had every xbox since the original and this one just looks incredible on the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox for Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy for the win . I was able to get a Xbox before Christmas. I was ultimate dad for Christmas. The 4 k is nice Game pass help with the purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good if you can get one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my son and I both one of these. Best Buy has the best system to actually let people buy them before the bots get them all to scalp. I am still using a 1080p 144hz monitor, but it definitely looks better than my Xbox one x. The higher refresh rate makes a noticeable difference on games like cod and fortnite. My only complaint is that Microsoft needs to do something to prevent scalpers and bots from buying all of these consoles up. Almost a year later and it is still almost impossible for the average person to buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was amazed at the difference in his 5 year old Xbox vs the new Series X. The download speed, picture quality and just overall capabilities far exceeded his expectations. The only issue we had was a faulty HDMI connection that Best Buy Geek Squad quickly assessed and provided a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! So far it has worked flawlessly. Love the new design that naturally lets the heat flow up and out of the console. Games running great! Thanks to Best Buy for the ease of purchase and pick up!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New system with super quick responses. The graphics are the best of the best. Kids 4 thru adult van play. Family Loves it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An average in comparison to playstaion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An average so far. In comparison to PS5; PS5 is way advanced and I left Xbox is way behind which shouldn’t. Xbox should be the leader in gaming consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX SERIES X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is amazing. Better graphics, faster frame-rates, and faster loading times. When I purchased my first Xbox which was the Xbox One. It’s graphics were horrible, very slow frame-rates, and slower loading times. This Xbox series X is a valid upgrade. If they come out with a knew Xbox that can top this one I’ll be very surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sons Christmas present big smile on his face when he opened his present yup my Best Buy had it in stock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X 1TB Console with Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th devise works well, but it could have been easier to setup, particularly with better guidance

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great upgrade from the last generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, quiet and run great. Game pass is aweomw for people thay like to try out lots of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a freaking awesome job by the Microsoft team. I can't believe how life like the graphics are. The quick resume is a game changer and I never wanna go back to the old systems. Loading times aren't even hardly noticeable and I find myself instinctively grabbing my phone and waiting but there is no time at all to scroll social media like before. The only complaint I have is that I don't have two. If you're looking for some games to really show off the power of this baby, AC Valhalla, NBA 2K21, Watch Dogs Legion, and Destiny 2 Beyond Light.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jerald,

      We appreciate the kind words, and the great game recommendations! Those are some of our favorites as well, and there's no better way to experience them than on your new Xbox Series X Console. Thank you for taking a few minutes to share your thoughts with us! We really value your feedback, and are excited to hear you are enjoying the sheer power and next-generation feel of your new setup. Whether it be the near-instant load times, added Quick Resume functionality, or simply the whole package, we're happy to have you on Team Xbox.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great because it’s played frequently and is always working well and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORLD'S MOST POWERFUL CONSOLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is there to say? It is the world's most powerful console. It's got great graphics, a stable, familiar UI, and the best controller as far as feel-in-the-hand. features such as smart-delivery, quick resume, and xbox game pass set this apart from the PS5 and ends up being a better bang-for-your-buck console to play games. Things they could of done better: better controller features like the haptics on the PS5 dual sense, a newer/cooler UI, but to be fair, this one is familiar and works better than the PS5 one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So smooth and graphics are top tier. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series x best console ive ever owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i own the xbox one x and the Series x blows that away just a well made console so many great things about it i love a few examples are that almost all of your accessories carry over to the new console, all your games come forward with you with improvements in some games causing them to perform and look better and the console itself has a nice and compact look to it and fits well into any entertainment space without sticking out like a sore thumb and it's easily customizable with it's simple monolithic look just a great console definitely worth the money

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are enjoying the Xbox Series X and all of tis awesome features. Thank you for taking the time to share your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Finally snagged on and couldn't be happier.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally was able to get one. Machine booted up quickly and easily. Set up was a breeze. Installing games from disc appears to go quicker then digital games. Like the quick start of the system and the quick resume for the games graphics and speed overall are an upgrade very impressed. Only disappointment is I am not getting the 120 refresh rate. My Tv is capable and the xbox is capable. looks like the hinderance is my tv doesn't have hdmi 2.1 ports. Minor disappointment but still getting 4k with 60 refresh which is adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to the HYPE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to the HYPE! It took me over a year to get my hands on one of the flagship consoles from Microsoft. I was not going to give into resellers, bunch of people taking advantage of others, BOOO!!! Patience is a virtue and it paid off handsomely. Graphics and fps are flawless. Load times are next to nothing and everything looks stunning on my LG OLED tv. If you’re an avid gamer who appreciates quality over quantity this is the console for you!

    I would recommend this to a friend