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Customer reviews

Rating 4.9 out of 5 stars with 36759 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 36,759 reviews
  • Rated 5 out of 5 stars

    Xbox Series x best console ive ever owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i own the xbox one x and the Series x blows that away just a well made console so many great things about it i love a few examples are that almost all of your accessories carry over to the new console, all your games come forward with you with improvements in some games causing them to perform and look better and the console itself has a nice and compact look to it and fits well into any entertainment space without sticking out like a sore thumb and it's easily customizable with it's simple monolithic look just a great console definitely worth the money

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are enjoying the Xbox Series X and all of tis awesome features. Thank you for taking the time to share your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system. Excellent performance and no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Xbox for my son for his birthday. He was so excited. He absolutely loves it. The processor is super fast and there is zero lag.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A great xbox

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing cosole runs great plays great have no problems whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing new gaming all in one system from Microsof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible - sets up quickly - you’ll be impressed with the speed - amazing console. Microsoft got the gamer experience down!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues. Great upgrade from the one x

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox X is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It blows the doors off of everything else! You can not beat no money down and get all the amazing games with the game pass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You wont regret this purchase!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console, having a 4k TV or monitor is a must to really appreciate the power this has. Such bright, clear, and crisp video display. Only problem is the price hasnt dropped in 3 years. It's has super fast load times, fast processing, everything a gamer would want and need. Super happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Xbox we've been waiting for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Series X since launch and it is truly amazing. The loading is non existant at times and the ability to switch between around 5 or 6 games at a time is game changing. The new controller is great with the lower latency however, I would prefer a next gen elite series. I can't wait to experience Dolby Vision when it comes out this summer, the already great looking Series X enhanced games will look even better. The Series X has the power of a V8 but so quiet you would have to get right next to it to even hear it. Definitely recommend!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Thomas,

      We're excited to receive your recommendation, and to have had you along for the ride since day one! Thank you for sharing your story with us, we really value your insight. We couldn't be happier that you are enjoying the optimized gaming experience your new Xbox Series X Console provides, and that you're benefitting from almost-instant load times and the newly-added Quick Resume function. We appreciate your kind words! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Really worth it?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looks awesome and works incredible. I have had every xbox since the original and this one just looks incredible on the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for kids. Slim look, quiet. Amazing xmas gift for whole family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally snagged on and couldn't be happier.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally was able to get one. Machine booted up quickly and easily. Set up was a breeze. Installing games from disc appears to go quicker then digital games. Like the quick start of the system and the quick resume for the games graphics and speed overall are an upgrade very impressed. Only disappointment is I am not getting the 120 refresh rate. My Tv is capable and the xbox is capable. looks like the hinderance is my tv doesn't have hdmi 2.1 ports. Minor disappointment but still getting 4k with 60 refresh which is adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If I wanted an excuses to ignore baby momma calls.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fast especially when the games are enhanced. I love the remote streaming and quality in games. I FIRMLY believe the Ultimate Game Pass is a must have for those not trying to spend hundreds of dollars on games you can get. I went ahead and bought the expansion 1TB and. Added another 4TB HDD. All run great. I'm playing this on a 4k hdr 75in Sony so games look amazing. I'm not worried about 8k or 120hz yet. 4k 60fps is all day on every game I've touched so far. Like doom eternal, destiny 2, cold war, cyberpunk 2077 which will be enhanced for X/S soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORLD'S MOST POWERFUL CONSOLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is there to say? It is the world's most powerful console. It's got great graphics, a stable, familiar UI, and the best controller as far as feel-in-the-hand. features such as smart-delivery, quick resume, and xbox game pass set this apart from the PS5 and ends up being a better bang-for-your-buck console to play games. Things they could of done better: better controller features like the haptics on the PS5 dual sense, a newer/cooler UI, but to be fair, this one is familiar and works better than the PS5 one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is way faster than the XboxOne, plenty of storage. Stays much cooler than pervious xbox console and there's NO external power brick to keep track of. Little gripe: It uses the exact same interface as the XOne...I was kinda hoping microsoft would have used a more intuitive interface, kinda like the xbox360. Bigger gripe: the seagate external memory cards are VERY expensive relative to the PCIe cards you can use for the PS5. Otherwise, a great system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you’re on the fence just get the x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the s to the x this summer and i couldn’t be happier. The extra space really comes in handy given the size of modern games. Apart from that it actually really shows the horsepower graphically by comparison. If you’re reading this you already know what the right decision is, you should make it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has run perfectly from day one...purchased in Nov. of 2023. Xbox puts out a great product. The Best Buy employees have always been a great help in making all our electronic decisions. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving the new xbox its lode time are so much quicker then last gen and it just looks so amazing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New system with super quick responses. The graphics are the best of the best. Kids 4 thru adult van play. Family Loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade in every way.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a ps5 first this time around but I decided on the Xbox series x because it’s the more complete system at this time. Improvements in every way, especially load times, with zero negatives or issues. Despite having no issues, as with any new console launch, spend the 20% extra and pick up the Best Buy warranty. An example of load times: I can start a match on sea of thieves, have the ship loaded and sail to the next island before my friends load into the same match. Also, it looks 10x better and runs much smoother. Get one!

    I would recommend this to a friend