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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 36,574 reviews
  • Rated 5 out of 5 stars

    Solid Choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also own a PS5, but this has been my preferred console to game with. I like how it easy syncs with the app or PC to chat or manage Xbox live account. The only negative is I feel the Xbox Series S is holding this system back, because developers have to make games that are also compatible with it and thus limiting fps or graphical capabilities utilized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Machine.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best Xbox to date. Highly recommended to anyone that is or knows a gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thrilled to have finally got one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a fantastic console. Set up was a little hinky using the xbox app on my phone because the app wasn't great to use. I was lucky enough to get one for myself then return later in the day and get one for my brother who is 250 miles away with no BestBuy nearby. After setting up mine then travelling to him and helping him set his up i was suprised by the nearly effortless switching of profiles and being able to play my games on his console, as long as they were digital. Great experience so far!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    its an console with pc power

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. Super fast, powerful, great graphics, and nice design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a powerful gaming console, featuring impressive hardware that delivers high-quality graphics and fast load times. The inclusion of backward compatibility allows users to play a vast library of Xbox One, Xbox 360, and original Xbox games. The Xbox Game Pass subscription service enhances the gaming experience with a diverse selection of titles. The Series X's design is sleek, and its quick resume feature adds convenience for switching between multiple games. However, its large size might be a consideration for some users. Overall, it's a top-tier choice for gamers seeking a cutting-edge console experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help at the store was extremely excellent. I got to purchase a washer and dryer alongside an Xbox and a 75 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well have used for many hours would recommend for any age

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Xbox Series X

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade over any console. While the series S runs admirably for the cost, paired with the right tv (preferably and OLED), and the right HDMI cables, receiver, etc…you get a well oiled machine ready and packed to deliver. Great speed, stunning graphics and visuals, response time is outstanding, and plenty of storage space. I currently have 2 of these and 1 series S…and will never look back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Xbox we've been waiting for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Series X since launch and it is truly amazing. The loading is non existant at times and the ability to switch between around 5 or 6 games at a time is game changing. The new controller is great with the lower latency however, I would prefer a next gen elite series. I can't wait to experience Dolby Vision when it comes out this summer, the already great looking Series X enhanced games will look even better. The Series X has the power of a V8 but so quiet you would have to get right next to it to even hear it. Definitely recommend!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Thomas,

      We're excited to receive your recommendation, and to have had you along for the ride since day one! Thank you for sharing your story with us, we really value your insight. We couldn't be happier that you are enjoying the optimized gaming experience your new Xbox Series X Console provides, and that you're benefitting from almost-instant load times and the newly-added Quick Resume function. We appreciate your kind words! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't tell by the pictures, but the shape of this Xbox is more like a rectangular cube. My son absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs perfectly, powerhouse of a console. great perchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal Around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a while to upgrade to the X but was not disappointed. Big improvement over older consoles in every way. And, the low price at BestBuy, coupled with the BestBuy giftcard awarded to you if you buy it at BestBuy, made it the lowest price around. Ordering and delivery were quick and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like i have the hybrid where i can go from cloud to disc if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing video and sound. A definite upgrade.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not really a gamer I picked this up on a Black Friday special. Wow, what graphics and speed!!! 4K looks amazing on an LG OLED 65" TV. Wow!!! Not thrilled with needing the internet too much, but otherwise good. Not all of us spend our time online. A few hours here and there in bad weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE XBOX SERIES X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They box of the series X you amazing it’s crazy to think about it when it’s just a box. But when opening up the console it just screams Xbox, been a big fan of Microsoft since I can remember. The Xbox series X performance absolutely incredible starts up quick. Loads gaming vecery quickly as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade in every way.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a ps5 first this time around but I decided on the Xbox series x because it’s the more complete system at this time. Improvements in every way, especially load times, with zero negatives or issues. Despite having no issues, as with any new console launch, spend the 20% extra and pick up the Best Buy warranty. An example of load times: I can start a match on sea of thieves, have the ship loaded and sail to the next island before my friends load into the same match. Also, it looks 10x better and runs much smoother. Get one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase! Love the item compared to previous PS4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is very nice. I bought it for my wife and I don't see her as often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If I wanted an excuses to ignore baby momma calls.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fast especially when the games are enhanced. I love the remote streaming and quality in games. I FIRMLY believe the Ultimate Game Pass is a must have for those not trying to spend hundreds of dollars on games you can get. I went ahead and bought the expansion 1TB and. Added another 4TB HDD. All run great. I'm playing this on a 4k hdr 75in Sony so games look amazing. I'm not worried about 8k or 120hz yet. 4k 60fps is all day on every game I've touched so far. Like doom eternal, destiny 2, cold war, cyberpunk 2077 which will be enhanced for X/S soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X is a good 4K gaming system! and good price for this Generation Console

    I would recommend this to a friend