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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36577 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 36,577 reviews
  • Rated 5 out of 5 stars

    Best gaming console period!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console period! I love this Xbox and everything it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal product, I have the PS5 and now the x box both really compatible to each other. Great experience with a 4K tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console for cheap*

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned all consoles and eventually sold this console, having a high end PC I am able to game and play just about every Microsoft title. When I owned this:… The system is very quiet and compact. Very powerful for its tiny footprint, allowed for great 4k gaming, being able to quickly boot up games and swap between titles quickly is amazing and a feature I wish PC could obtain. If you don’t have a high end gaming PC I’d recommend the series X ( get game pass too)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the xbox series x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Get to play old games and new ones. Physical edition is great for more options to buy games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this console, gaming at 120 fps is opening up a new world of gaming. I also love the speed of this console generation. Quick resume is blazing fast. I only hate how there seems to be issues with hdr10 on most tvs. However with some extra steps you can work around it. I’m sure that it will get fixed in the future. I think it’s on the tv side not the Xbox side itself. I highly recommend this to anyone who enjoys gaming. With the power of this generation gaming is only going to get better and better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The optimized computing power and enhanced graphic capabilities of your new Xbox Series X Console are truly impressive! Not to mention the added features and functionalities like Quick Resume. We're thrilled you've been enjoying the elevated sessions it hosts! We're excited to have earned your recommendation, and thank you for sharing your feedback with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    xbox series X

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console looks great in 4k, but you will need a high end TV to reap the benefits.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great console just a little hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My system runs great my only real complaint is that the console runs really hot so when im playing in my room it heats up the areas very quickly. Also you need an internet connection to set it up not an issue for most just be aware if your wanting to set this up before your internet it wont work

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Goat status

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Absolutely runs a 1000xs better then the last xbox worth the money completely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The future of gaming. I know its not for everyone, but I personally love the aesthetic Microsoft chose for the new Series X console. It makes for a great statement piece on my glossy white entertainment stand. Beyond the aesthetics, this console is fast, powerful, and delivers everything that has been promised thus far. While I am excited for Halo, it has been a little bit of a bummer to wait, but Gamepass has an impressive library that has kept me more than happy in the meantime and its integration into the Series X is just so smooth.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jay,

      We truly appreciate you taking a few minutes from your day to share your story with us. We couldn't be happier to hear you are enjoying the next-generation gaming experience your new Xbox Series X hosts, and that you've found it to be a beneficial addition to your gaming setup. Whether it be the optimized performance metrics, near-instant load times, added Quick Resume functionality, or simply the whole package, we couldn't be happier you have found it suits your needs. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Buy what you like. But this console is worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had to be one hardest times I ever had getting a console. But Honestly one of the best consoles I've had in a while. I think Microsoft finally got focused again with this console. It was bigger than I thought it was when I finally got it in hand. The performance is top tier. I definitely believe the hype. Was a little skeptical after last generation xbox one came out. This console definitely gave me xbox 360 excited vibes. The transition through apps and games are smooth. The layout us nice as well. Can't wait to see whats coming in the upcoming months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x- Best Buy hooked me up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system! Fast shipping. Best Buy is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console had to snag it when it was on sale practically a steal. Got it for my nephew who was excited about Star Field and Diablo 4. As for me I went with the PS5 god of war Ragnarok edition but now I think I might have went Xbox if I had to buy again not sure

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lived up to all they hype .... great machine. Play all my old games plus a lot of new ones never thought I'd get to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Beautiful Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own every current system (PS5, Switch, PC, & this). There is really no better value or user experience in gaming than a Series X coupled with Game Pass. After Microsoft's disappointing One series of consoles I'm happy to say that they have absolutely made amends this generation. This generation (the Series S & X) puts them back up front in terms of value and user experience. Xbox Live is still the leader of online gaming interactivity and Game Pass is literally the Netflix of gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console. Had it for a month now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is nearly flawless. The quality of the graphics and processing make it truly a "best buy" (see what I did there?). My concerns are minimal. The wireless controller has syncing issues once the rechargeable battery dies (had to purchase rechargeable batteries separately- lame), which require you to unplug the console from the outlet to fix. It screws up your position in the game. I also only use Game Pass, and 4 FPS games take up 2/3 of the 1TB space. Not sure if I'll buy additional hard drive, or just delete games. Hope this helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Its performance exceeds my expectations. The graphics are amazing and game play is great too. So glad I made this purchase it was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice xbox!!! Love the new style!!! Its speed is incredible!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good Value for the consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great piece of Tech. While an Early adopter so still playing mostly older titles, the ease of use and incredible library provided from game pass make this (or even the Series S) A great value for the consumer. One note, while not as overall big as the ps5 don't let that fool you, the Series x is BIG! Laying on it's side in the horizontal position the console is actually HIGHER than the ps5 laying on it's side so make sure you have another space height wise to support the unit. **Will update review down the line once i get a few more miles into it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Are you not entertain?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will entertain kids for days or even weeks with this gaming console. Has netflix hulu ect other streaming platforms for movie night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Damage Perfect Box condition and base price no scalpers prices been searching fir a series X for years Glad i can find one at the regular price at best buy ordered it online went to the store in the next few days to pick it up and it was perfect nothibg wrong with it the load times are non existent i load into any game within 7 seconds i love it to death im so glad i was able to get it in AMAZING condition and it was handled with care

    I would recommend this to a friend