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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 36,771 reviews
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend. I bought it as a gift for my husband and he loves it. Perfect size to place anywhere and he’s had no lags or glitches and he’s had it for about 3 months now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome XBOX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system, much improved over the Xbox one s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X is a good 4K gaming system! and good price for this Generation Console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I upgraded my Xbox. Love the high def 4k quality

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent next gen gaming upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my new Series X, big upgrade from the Xbox One. The graphics and game play are amazing! Well worth the wait!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major upgrade from my original Xbox One to the Series X. Boot up and load times are incredibly fast. For the most part the fans and the system as a whole are very quiet. Only ever hear them during things like updates and downloads and that's when there is no other sound source (usually at nights), but even then it's not extremely loud. The newer gens (PS5 and Series X) have been incredibly difficult to get due to supply but Best Buy by far has been the easiest to obtain one through according to everyone else I know that have gotten one. 5/5

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are enjoying the upgrade to the Xbox Series X and all of its features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Console Money can Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have every new gen console, and I can 100% say that this Xbox is the best. Not only does it run every game extremely well. It also has Xbox game pass, which is the best gaming service there is. It also works with Google home and has a better 3rd party ecosystem than any of the other consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K and HDR Support for Your Favorite Games

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft really put in the effort to patch their older games to support 4K and HDR (something that Sony did not do). Xbox is the future of gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most powerful console yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can one say, it is the most powerful console out. Still waiting on some exclusive games. But they are on their way, paired with the lg oled, you have the ability to achieve everything this console can dish out and it is eye candy and smooth constant 120 fps and with dolby vision to boot. Microsoft is definitely making up for their blunder with the Xbox one, but I wish they would have created a new OS besides the same confusing mess they had before, still though, it is a great system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to Xbox one he gave me trouble after years so I replace it with the Xbox X what a game changer what’s up so long. pictures are so clear Graphics excellence, loving the new remote, easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every Xbox console and when my Xbox one X died, I decided to upgrade to the Series X instead of going back to PlayStation consoles. I may have to add the 2TB expansion card because the game files take up so much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless pick up

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Ordering and pick up was superb. This was when it was impossible to find I joined an email wait list and I got my chance to purchase one and go get it in an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well. It is way faster than my original Xbox one. I purchased because I was forced to. This should last for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing video game console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox X Series is amazing. The hardware power, awesome graphics and loading speed are mind blowing. I love the design, how sturdy and sleek it is and the backward compatibility with games from past generations is a huge plus. All in all, it's a solid choice for video game lovers. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Playstation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been with Sony since launch day of PS1 back in the 90s. I had the original PS3 to play my entire catelog of games I had collected over the decade. PS4 wasn’t backward compatible with previous generations but I said ok…not this time, the Series X plays a lot of the titles I have and takes on the PS5 no problem. Xbox controller feels more comfortable than Playstation. Specials from Gamestop made it easier to make the switch on the older games. My PS4 Pro and OG PS3 just collect dust now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an affordable console ideal for gamers who prioritize digital content and don’t need 4K resolution, but still want a taste of next-gen performance and features. Overall satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for about a year now and it's by far the best console I ever owned. I honestly do not get the bad rep that it gets. No regrets what so ever for this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Goat status

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Absolutely runs a 1000xs better then the last xbox worth the money completely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Damage Perfect Box condition and base price no scalpers prices been searching fir a series X for years Glad i can find one at the regular price at best buy ordered it online went to the store in the next few days to pick it up and it was perfect nothibg wrong with it the load times are non existent i load into any game within 7 seconds i love it to death im so glad i was able to get it in AMAZING condition and it was handled with care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge performance improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an xbox one s from years ago and have been just playing light gaming. I didn't think the upgrade would be of much difference. But even the games not specifically optimized for series S/X are day and night difference. Game loads instantly, 120hz at 4k and even sound delay is reduced. Its amazing.

    I would recommend this to a friend