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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36577 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 36,577 reviews
  • Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerhouse of a console. It may not have the exclusives that the PS5 has, but that’s going to change in 2024! Plus, this is backwards compatible for older XBox titles. Not only that, the processor ‘cleans’ up these older titles to make them look ‘remastered.’ Truly unbelievable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major upgrade from my original Xbox One to the Series X. Boot up and load times are incredibly fast. For the most part the fans and the system as a whole are very quiet. Only ever hear them during things like updates and downloads and that's when there is no other sound source (usually at nights), but even then it's not extremely loud. The newer gens (PS5 and Series X) have been incredibly difficult to get due to supply but Best Buy by far has been the easiest to obtain one through according to everyone else I know that have gotten one. 5/5

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are enjoying the upgrade to the Xbox Series X and all of its features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The Ultimate Xbox Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster loading times, improved game performance, and ultra-quiet function is the best part of the Series X. I admit that I prefer the Xbox consoles, but I have no complaints about the system itself, and I don't think anyone else would either. The UI is the same as Xbox One, so there is no need to learn how to navigate your system all over again. The controller has a handful of improvements that remind me of an Elite Series 1 "lite" in ways but don't change what has been great for so long about the Xbox controller. I'd buy another one in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want to upgrade DO IT

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick start up and resolution is high quality and clear. I had the Xbox one for awhile and wanted to upgrade and it’s been a few months and this is such a big upgrade I didn’t think there would be a difference but I was wrong. It’s so much faster; the loading time is quicker, cleaner and visually stunning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited way to long.. but they set me up with everything I asked for. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always a PS user all my life, but couldn’t find one back in 2021 so I decided to get a series x and man, I have used it ever since. I love the sleek design and the controller is one of the most comfortable I have ever used. I love the quick resume feature and overall I love my series x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the Love of an XboxX

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I"ve always been an Xbox fan. Was the very first gaming system I purchased back in the day. The X is a perfect entertainment system. I had to wait awhile to buy it just because they were hard to come by. Glad the craze is over because I have mine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Plays everything I want and well. This console was bought just for CFB24 but now I play a lot of games with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ol fashion console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for backwards compatibility but it's not fully backwards compatible. Not that big a deal and yes those who said it before the controller buttons are noisy ,loud . System does what I want it to do and can lay down ,doesn't need to stand up. It plays quietly and performs like any other console

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox X. Very fast and large storage capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K and HDR Support for Your Favorite Games

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft really put in the effort to patch their older games to support 4K and HDR (something that Sony did not do). Xbox is the future of gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was friendly and super helpful will continue to do business at this location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NeX gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great purchase, next gen gaming along with great support to use the console as a media center as well. Supports Dolby @4k.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The uses for your Xbox Series X Console are nearly endless, and we're excited to hear you have found it to support not only your gaming sessions, but your media and app usage as well! Thank you for taking a few minutes to share your thoughts with the community. We appreciate your insight, and are pleased you are enjoying your new setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Same xbox experience i remember.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the esthetic side it fits into most rooms and looks great. Gaming experience is pretty much what you expect from a console. The main reason I got one is to play older game titles that are better optimized for console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there aren’t many games exclusively made for this next generation console, it’s well worth the purchase. With the SSD, games load in that much quicker and some of the older games look better too. The UI is the same as MS decided to keep it uniform across the Xbox One and the Series S/X. If you’ve got the money and are lucky enough to grab one you’ll be happy you did. Once they start making even more games exclusively for it, you’ll see developers really take advantage of the extra processing power and stronger graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming system currently available in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Finally got one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a year of trying to find one of these x-series devices. Works great, fast machine, good video and audio quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best xbox ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my boyfriend loved this gift one of the best things i couldve gotten him 2 years later and it is still doing as good as the day it was opened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where have you been all my life?!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the Xbox Series S was enough…..oh boy was I wrong. It is a night and day difference playing the same game, side by side. My wife walked in while I was playing Jedi Survivor and she thought I was watching a movie. When she realized it was a game her jaw dropped. If you are a gamer…this console is what you’ve been missing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X for win

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the performance of this console. Fits well on my TV stand. Game pass will make this a game changer for anyone!

    I would recommend this to a friend