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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 36,574 reviews
  • Rated 5 out of 5 stars

    I am very happy with this console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great console plus i couldn't resist buying it because it was on a great price , runs smoothly no problems and is fast as it should be , just one negative if you have a lg OLED tv just don't adjust the game more while playing I had to reset the TV to make it work again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X for the win.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the series X since launch. Purchased this one for my wife so we can play Ark. Runs great as usual. Just wish it has the ease of expanding internal storage instead of investing in expensive proprietary expansion drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got mine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first console in the XBOX ecosystem. Love the console design over the competition. One minor complaint, the game download just keeps getting stuck. It downloads for a while and then when you walk away and come back after a few hours you realize that it paused. Some game installers are buggy. You have the YT and find workaround. Other than that issue it is a great experience. Unlike their competition they don’t squeeze you for game upgrades to the latest XBX version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Upgrades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the Xbox Series X screams "upgrade" from the swiftness of the console itself to the power it uses to bring games to life. Every previous generation of games runs better here, and the new ones run best on this console. 4K and 60fps go together here like peanut butter and jelly. Gamepass is the cherry on top of the console and with more than one hundred games for the price of 10 or 15 dollars (depending on your choice) it's a no brainer. Cannot state how happy I 'am with this console. I definitely reccomend this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Not sure if you're hungry, or just love your new Xbox Series X Console, but we appreciate the compliments just as well! Thank you for taking a few minutes to share your story with us. We couldn't be happier to hear you are enjoying your new setup, and have even paired up with Xbox Game Pass Ultimate! We agree, the combination of the two is a no-brainer, and the absolute best way to experience and appreciate the truly next-generation power of your new console. We're happy to have you on Team Xbox, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Anazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and is smooth very good purchase worth the money

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! So far I love it. Had it for over 2-years and it's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Finally got my hands on this monster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another next gen beast, Lucky that best buy had it there hard too come by

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X - WORTH THE WAIT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X works exactly as advertised, an absolute powerhouse! With the All access pass the purchasing process was pain free, EASY, and really quick! They let me know my item was available a day early, I walked in to grab it, and walked out less than 5 minutes later excited to check out this new machine! Thank you both to Best Buy and to Xbox for this product, and the ease of access in getting to purchase it! You’re fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm so glad I got this gaming console!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having waited quite a while to get this console, I must say that I'm absolutely satisfied with my purchase. Now, I just have to get my hands on a few of my CoD games to complete my game collection. Bottom line: This console is AWESOME!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delightful, with one issue...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console for a great price, didn't come with an HDMI cord or controller though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Undeniably great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible!! Power of a $2500 PC in a $499 box, combined with game pass this console is unbeatable for value and features, I own a ps5 as well and I can say it doesn’t get as much use as this Xbox series X, the Xbox’s quick resume feature is incredible you can turn it off and resume where you left off or switch games and return to the same spot as where you were amazing! It’s fast and with day 1 exclusives released on game pass you’re saving a ton of money in the long run vs the ps5 paying $70 for every game the Xbox series X is unbeatable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my present for my husband. It is a great game console, stylish and very durable. Microsoft is a great company with many perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade, if you have a 4k TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is extremely easy and seamless from a previous Xbox. Unpopular opinion - Its the same exact system from the one x. Seriously. Same UI etc. Only main difference is the SSD and the quick resume feature which is pretty cool, and the 4k 120 Hz obviously but you need a compatible TV. FYI to get all the series x upscaled games you need to download all of the updates. And you will only figure that out by sorting the games via series x compatible and opening the game first, which a prompt will come up to "upgrade" the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The monolithic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say that already hasn't been said? This machine is a powerhouse. It loads games insanely fast and has zero lag in the dashboard now. My Series X runs quiet no matter the load on it. I have never heard the system. Been playing alot of games on it and it has not disappointed. The only thing with that it still seems like they're working out the kinks on quick resume. It works for some games and some it doesn't. So dont fully trust it to suspend your gameplay. If this is what the next gen of gaming is, im so very excited for whats to come!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying how fast and quiet your new Xbox Series X is. While Quick Resume is fully operational with thousands of titles, we are aware a select number of Optimized titles may be experiencing issues with this feature. To ensure the best possible experience for our fans, we’ve disabled the feature for these titles and are working as quickly as possible to fix this at the platform level. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Bought this to replace my Xbox 1

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly runs amazing and I love having access to all the extra games that come with game pass and the ability to put my old 360 games in to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of equipment the Xboxes made what it's for had no type of issues whatsoever it runs pretty much all day every day for all my TV uses such as video games streaming listening to music YouTube overall just excellent piece of equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Xbox Series X for everyone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This our 4th Xbox Series X because it is that good… really. Each family member now has their own new Xbox and we are blown away by how intuitive the interface is as well as the gameplay. Beautiful graphics! And gamepass for each of us has been the icing on the cake! For us, it’s Xbox forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate Gaming Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving every second of 4K gameplay at 60FPS. Such a significant upgrade coming from an XBOX One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited a few years before finally taking the plunge in upgrading our system from the Xbox One. I wish we had not waited so long! The Series X has been working flawlessly and we have really enjoyed diving back into gaming together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Gaming Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I could say so much about why I love this console, but, all that really needs to be said is quick resume...It is such a fantastic feature, life changing to a gamer. I jump between playing a single player game to a multiplayer thrown down with my friends in a matter of seconds. Not needing to go through menus each time I wanna play up a game is such a dream and worth the price of admission alone. I was really torn between gettin a PS5 or XSX...I landed on the XSX and I'm so happy I did! You'll love yours too when you get it!

    I would recommend this to a friend