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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36700 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 36,700 reviews
  • Rated 5 out of 5 stars

    Finally got mine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first console in the XBOX ecosystem. Love the console design over the competition. One minor complaint, the game download just keeps getting stuck. It downloads for a while and then when you walk away and come back after a few hours you realize that it paused. Some game installers are buggy. You have the YT and find workaround. Other than that issue it is a great experience. Unlike their competition they don’t squeeze you for game upgrades to the latest XBX version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Gaming Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I could say so much about why I love this console, but, all that really needs to be said is quick resume...It is such a fantastic feature, life changing to a gamer. I jump between playing a single player game to a multiplayer thrown down with my friends in a matter of seconds. Not needing to go through menus each time I wanna play up a game is such a dream and worth the price of admission alone. I was really torn between gettin a PS5 or XSX...I landed on the XSX and I'm so happy I did! You'll love yours too when you get it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Finally got my hands on this monster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another next gen beast, Lucky that best buy had it there hard too come by

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Gameplay, Audio, & Video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am old enough to remember the Intellivision console and it is remarkable to witness how gaming has evolved during the last 40+ years. Sure, the Series X design won’t win any awards and the latest UI update is too cluttered but who cares. Only three things matter. Do the games look, sound, and play great? Yes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service great people awesome service friendly staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful system…great amount of games to choose from. Definitely recommend. Definitely add additional storage though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Wait

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally received a Series X after searching for months. Needed to replace my One X because of a broken disc drive, and this is a massive upgrade. Most of my games on the One X ran well, but the performance and graphical improvements from the Series X are amazing. Runs extremely well, fast load times and very responsive. Comparable to my Gaming PC for about 1/3 of the price. I cannot tell that it’s running based on noise or heat because it produces little to none of both so far. Great machine for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! We bought 2 of these and still need one more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and speed. Could use more storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended For All

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful consol. I bought for my brother in law and works faster than his old one. He has access to more games and faster networks now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My take has been decent so far, there has been a few things that I have found that I am not fond of, but I will get to them later. First and foremost I will talk about the good. This system is defintely the powerhouse it has been boasted to be and quite frankly so far in my opinion a well done performer done by xbox in terms of gaming experience, the graphics and the ability to call up games do not miss a beat with that said there are some games depending on the capability of the software it may struggle but that is not an issue with system in itself. Now, with the not as good, I have found, the fact that the lack of storage space has really drawn down on gaming capability. When about 8 to 10 games fills the internal storage and I have already discovered if you use external SSD for some reason it will randomly reboot some games. Not sure if it has to do with the type of connection difference. But it never happens when playing internal stored games. I also am a little concerned that this thing runs so hot all the time, I know it was designed this way, but it is a machine..... all machines break down over time. With that said I am still extremely happy with my purchase, so far it has been the best xbox to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X - WORTH THE WAIT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X works exactly as advertised, an absolute powerhouse! With the All access pass the purchasing process was pain free, EASY, and really quick! They let me know my item was available a day early, I walked in to grab it, and walked out less than 5 minutes later excited to check out this new machine! Thank you both to Best Buy and to Xbox for this product, and the ease of access in getting to purchase it! You’re fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with any next-gen console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with 4K 60FPS so far. Pretty quiet and not too warm. Controller build quality feels better than the previous generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console had to snag it when it was on sale practically a steal. Got it for my nephew who was excited about Star Field and Diablo 4. As for me I went with the PS5 god of war Ragnarok edition but now I think I might have went Xbox if I had to buy again not sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a gift. I asked them what they thought of it. This is their response. I like it. I just don’t know how much I’ll play it tbh. The campaigns take up so much time. Otherwise it’s cool! Plan is once the free game pass expires to cancel and just buy a game and play when I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! So far it has worked flawlessly. Love the new design that naturally lets the heat flow up and out of the console. Games running great! Thanks to Best Buy for the ease of purchase and pick up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the fact that you can buy gamepass and alot of games are free with it (gamepass doesn't cost alot) and you dont really have to buy the game, but if you get the gamepass and get a gamepass game, once it expires the progress will save but you cant play unless you renew gamepass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a solid console for us. My kids and I enjoy. Ise for gaming and videos, though I have a 4k player also

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox X. Very fast and large storage capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with performance and UI

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series console have a great UI with almost no changes from the Xbox One consoles, which is great. Being able to game in 4K 60 fps for only $500 is fantastic. And Game Pass let's you play so many great games for so cheap. My only criticism is that my controller began drifting in the left stick, which is definitely the worst stick to get drift in.

    I would recommend this to a friend