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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36573 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 36,573 reviews
  • Rated 5 out of 5 stars

    Amazingly small bunch of awesome hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Xbox other than a little experience with the son's 360 so don't have a lot to compare to. It's very small considering what I know to be a lot of hardware inside. Runs cool and very quiet compared to my gaming PC which is pretty well sound insulated. It seems pretty fast compared to watching my son navigate and load games on his PS4 which I would expect having an NVMe drive. I highly suggest the Xbox Gamepass as there are a lot of games available along with EA Play and possibly adding UBiSoft in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game console ever i wouldn't give my consel up for nothing great graphic and download is a lot faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing gaming console especially the graphics and the ease of getting everything downloaded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming consoles out there, I've always been fan of xbox for performance and quality of the games, this console nailed it and I would recommend it over any Playstation console ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    120 fps hdr really nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible machine. Sets up in a flash. The App is key for easy set up. Feels so smooth. HDR is incredible for upscaling games. Nice to have 800gb and purchasable expandable memory now. Obvious drawback are games. We need more. BUT the upscaling with game pass and HDR allows you to rediscover old games which is awesome. Playing the Xbox Series X with the Elite 2 controller and Arctis SteelSeries 9X is a transcendent experience. Truly the Ferrari of gaming. And it’s not THAT big compared to a Day 1 Xbox One.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate you taking a few minutes to share your Xbox Series X experience with us! We couldn't be happier to hear you are enjoying all that it offers, from ease of use to expanded memory and new peripherals. Thanks for sharing!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Cant be beat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my xbox will buy one every single time:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but it didnt have the free plua subscription it was supposed to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my xbox. everything is super simple and it walks you through everything. the gamepass is a huge plus if you want to try different games but dont want to buy them just in case you dont like them. this is my first next gen console and i dont regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, looks good on display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids saved up for this and love it. It’s a sleek little design that sits on my media console and doesn’t look tacky like the video game consoles of MY childhood, so it works for all of us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The newest XBox X Series is worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas. He was VERY happy! Lol This thing has amazing graphics and sound!! It's a definite upgrade from his XBox One! This came with 1T storage built-in, a power cord and also a remote controler. Its nice that it stands up tall and gives him more space on the TV stand. Get it!! You wont be sorry.....the many upgrades are very worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, love the frame rate ! And runs smoothly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notable Improvement Over the One X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending eight years between the Xbox One and One X I can say this has been a worthy upgrade. I love the quick resume feature and load times are really fast in general compared to the One X. Xbox Series X games look incredible on my 4K TV and it’s really smooth. To get all this for $500 is a great deal compared to what it would cost to build a PC capable of similar performance. It took me 6 months of trying to be able to finally get the console but it was worth the wait.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brendan,

      Thank you for your patience! It's great to hear that you got a new Xbox Series X, and that you're enjoying its powerful performance and new features. We hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Hard to get but once you do, you will love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. I love it, 4k Gaming ez. I would highly recommend this. I was hoping for a PS5 but this is just as good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you think your new Xbox Series X Console is great, and that we've even earned your recommendation! Whether it be the 4K gaming, the optimized computing power, or simply the package as a whole, we're thrilled you are enjoying your time with your new setup. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best next generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been an Xbox fan. I’ve tried or owned all of the PlayStation iterations, but I can truly say this is the best next gen console right now. It’s powerful, quiet, cools well, and the unique features like the quick resume on multiple games sets it apart from the competition. If you like any Bethesda game/franchise then I’d go with the Xbox Series X because they may make that studio Xbox exclusive or at least exclusive for an extended period of time now that Microsoft owns Bethesda. Happy gaming to all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife for christmas because she needed a new upgrade from her previous model which was the elite 1tb model. The ease of use and graphics are amazing. And the console is outstanding. Would definitely recommend getting one if you don't have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the next gen. I had the OG 500 gb xbox one and needed an upgrade. Saw this available online on a Tuesday and luckily was able to snag one (picked up that Saturday). It works well with my old Sony 4k tv but I recently sold my tv and looking to purchase one with next gen hardware/software to get maximum output for this system. So far, so good. Quick, precise and I love how it doesn't make much sounds. I also love the instant on/quick resume feature. It boots up literally so fast.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    All good -plan for lots of heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No major surprises with console, except that it gets really hot. I purchased a wall mount and filter kit so it would have plenty of clean air flow. Had to move it from my electronics cabinet due to the excessive heat. Setup in several instances is a major pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Xbox X. The service, not so much

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the xbox, but the service at best buy was very sub par this time. They made me and the kids wait an extra 45 mins on a pickup order because "it was not ready" how hard is it to go in the back and get my xbox? Its not like you gotta put it together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson Loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson as a Christmas gift. he really loves it. he said its a lot better than his other xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was friendly and knowledgeable of product. The product was available at the store and had no issues.

    I would recommend this to a friend