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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 36,574 reviews
  • Rated 5 out of 5 stars

    Wonderful Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was friendly and knowledgeable of product. The product was available at the store and had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I was bored with the PS5 and I never have played Xbox before. I really like the games with game pass. Xbox works great, no issues. This console and game pass has turned into a Xbox fan now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well! Loads fast and updates really quick! So glad I upgraded and the controller worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for the whole family

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family loves having the Xbox, gets tons of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Xbox, Nice Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good purchase for my gaming needs. Good gaming console. Nice packaging. Shipped well and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful console for a new gen console doesn’t overheat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best next gen console in my opinion. Fast load times and love that it supports 4k@120, although not too many games out support that resolution and refresh rate currently. Best buy had $100off promo for black friday for plus members, so snagged another one up for a buddy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox series x is ze best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ze best around. Ps4 can never take it down.....

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this system so much reminds me of the 360 but better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEXT GEN GAME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is an absolute game-changer, quite literally. As a devoted gamer, I've had the privilege of experiencing the console's remarkable capabilities firsthand, and I can confidently say that it sets an entirely new standard for next-generation gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All ways running

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second series x , needed one for other room. My current one is on 24/7 with family streaming and playing games. Had it like for 2 plus years , with no issues. Console is fast , only downside is memory, you will need an ssd card .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently changed from PS to Xbox and I don't regret my decision Gamepass is a really good service and it helps to save a lot of money + the console works perfect. It's sad that people don't give Xbox the chance but it is what it is.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    What my son has been waiting for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a big upgrade from our XBox One, but it did crash once already. We're hoping it was because we had some things sitting next to it and it may have overheated. The biggest problem with this is that the machine didn't detect this and warn us or shut down nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an Xbox one and just bought a series x just because. Cant go wrong great processing power and a bunch of games . I won when i caught this on sale around the holidays . If you are teetering weather or jot you should purchase i say go for it! !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you own HDR enabled TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are people trying to buy this console from scalpers at a premium. Well its toned down quite a bit but still. Let me put it this way, if you own the xbox one and are enjoying it, there is no reason to upgrade yet. If you own a TV that supports HDR, buy this! I ended up purchasing the LG C1 OLED alongside this and my xbox one is defintley outshined but besides that and a little faster load times keep your Xbox One and let Scalpers lose out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nike Rules! (Just do it)

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your already apart of the xbox ecosystem it's a no brainer. With Gamepass you'll have a good variety of games to tryout on the xbox and pc.Disc drive so you can get those deep sales and resale value. Large library of backwards compatibility games from previous generations. Nike Rules!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best new console I've used in a decade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow - this is a great gaming device. Works great in my home with multiple people who like to play remotely - on their Macs and on iPhones! Storage is limited if you have many games - but otherwise, the Christmas sale on this at BB was a steal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is perfect can't wait to give it to my daughter for Christmas .....As always great customer service at my local best buy. Was in and out......on black Friday !!!! They employees were all helpful and amazing in helping me find exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Next Generation of Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To those of you who bought an Xbox Series X and it broke, I feel for you all. Luckily, I didn't have that issue. This console definitely brings the 8K experience to life. It is much faster, reliable and the Gears Tactics is a excellent game to start out with for your first purchase. I absolutely love how everything downloads in record times. They should of started out with these consoles before all the slower models. Unfortunately, it's 2020. Highly recommend and hope they have more available for everyone soon!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for recommending Xbox Series X! We're thrilled that you're enjoying its overall speed and power, too. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great!!…..but…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A cool console. My only complaint is you need internet to do ANYTHING. Now i realize that we live in a time where having internet is like having a closet full of clothes, but I had recently moved and hadn’t had internet yet. Imagine my surprise when I powered it on and couldn’t do jack. I mean I got through setup, but couldn’t do anything. Again, I get that you need it (internet), but the real kicker is that I had previous games that I paid for on an external hard drive. I couldn’t even play them either! Told me I needed internet to even access my games. On my Xbox one x I could play offline all day. So I’m guessing this is a new thing for Xbox? Long story short of you want one, you better have internet service. I value internet like the next guy, but I should be able to play games offline if they are already installed and up to date.

    I would recommend this to a friend